I did not have a good experience. First, me & my friend had an appointment and still waited 20 minutes to start our pedicure. My pedicure came out really nice but my friends did not... they nicely fixed it and the guy who did her pedicure was extremely angry and also ended up being the guy who did my nails. He took FOREVER. I have been getting my nails done a long time & it does not take as long as he did. Not even 24hrs after getting them done two popped off like nothing. I went back and they fixed them however the fixed nails were shorter than all the others and crooked. Typically my nails last at least 3weeks before I get fills and they all came off less than 2 weeks after I got them done. Very nice people but, I was NOT happy with my experience. I will not be going back. read more

Let me start with the positive. They have A TON of colors to choose from. They have dip powder, gel and color changing gel, so I was really excited. I started with a pedicure and as soon as I sat down they started trying to upsell me on a $70 pedi. Every time I asked about a cheaper one they tried to steer me to a more expensive one. I got annoyed and just chose the $30 option which must have been an express package cause the tech changed her mood and couldn't wait to get me out of there. When I told her I brought my own polish she tried to upsell me again to shellac. Once she was done she literally just pointed for me to get out of her seat and didn't tell me where to go sit and dry or start my manicure or anything. My manicurist was apparently also running the front desk cause she had to get up several times to answer the phone and handle walk-ins. Her station was dirty and messy, including the towel my hands were sitting on. There was food randomly strewn about and the cuticle clippers she used were pulled out of a plastic box and had not been cured or sanitized. When I finally chose a color they told me they couldn't find it and told me to pick another color. When I said I didn't want a manicure then, they started searching harder! Instead of asking if the existing bits of polish on my nails was gel or regular she just started filing it away and almost destroyed my natural nails. I had to stop her and tell her it was just regular polish that can be removed easily with acetone. Needless to say, I won't be returning. Go to Bliss nearby - they're much cleaner and nicer. read more

I went to Expression Nails on Friday, December 4th. While the manicure/pedicure I got was good, there were a few of the staff members who were not practicing COVID protocols. One staffer walked around with her mask below her chin while drinking. Others were clustered in the back room while not wearing masks. I had to complete a form before receiving service asking if I had COVID symptoms, the staff did not take my temperature. Finally, the language barrier is just too much. I will take my business to another nail salon from now on. read more

PLEASE read! Do not go to this nail salon! I've given them several chances and still not happy! Have spent hundreds of dollars there and will NOT be going back. They love to take your money and upsell pedicure and sneak in a manicure!! but when you come back to fix a nail or anything they treat you like crap! Today I went in to fix cracked shellac and told her couldn't remember the color so I showed her the one I thought. She started coloring nails and told her it didn't match. Jenny told me.. YOU PICKED COLOR! And $25 if u want to change it. Wow! I thought they were experts! NOT HAPPY AT ALL!! Save your money and go elsewhere! read more

I've been going to Expression Nails now for over a year. I see Tony and it does my nails and pedicure everytime. I'm very picky about the looks of my nails since I use to be a manicurist, and he meets all my expectations. The salon is always clean and the rest of the staff is very friendly and I always enjoy my appointments. I highly recommend Expression Nails read more

Came here to give it a try. Won't be returning. I got a fill she left the nails way too thick,cut me more than 5 times and left a lot of excess underneath. I had gotten rhinestones and they started falling off the next day called to go get them fixed they said they were too busy to come in on Monday. For $58.00 I'll go somewhere else. read more

I love this place and the people working here. They are always pleasant and accommodating to your needs. My favorite is Tony. Love the conversation and work he does to make my nails and feet beautiful. Never had a bad experience and I have been coming since it opened. read more

I have been getting my pedicure here for the past two years and to this place is Always clean and my pedicure specialist Hanna is GREAT very attentive specially with my Ingrown nail. read more

I have been looking for a new nail salon and came across Expression Nails! Ryan is amazing, knows exactly what he's doing. Thee staff gives you the pampering experience you're looking for. read more

I had a terrible experience. I came for a new pink and white set. My nails were lumpy, filed un-even, and way to thin. I ended up going some place else the next day to take them off. I was so disappointed. read more

Been coming here since they opened. Very friendly and accommodating. Management is very good.

If I could give this nail salon 0 stars I would. The nail techs that serviced my husband and I were so disrespectful. These ladies speak in their language as if don't know that they are talking about you because you didn't purchase the service they recommend. Then they do a shabby rush job. I do not recommend this nail salon to my worst enemy. However, if you do decide to try this place out stay clear of a nail tech by the name of Angel (if that is even her real name) she will smile in your face and talk trash about you to her neighboring nail tech if you don't purchase what she recommend. I am the customer and I should be able to spend my money on what I want and not be forced into something I don't need. read more

The lady doing my nails would get mad whenever I would point out if a nail wasn't put on straight or filed evenly and she did them much shorter than I wanted. I still thought they looked good but that only lasted one day. By the next day the polish was already chipping really bad! read more

Not sure of the negative reviews as I had a very positive one. I came in at 11 in a Sunday and I was greeted right away. I asked for a mani/pedi and was asked to pick my color. As I was sitting I was asked if I had a wine preference and I decided on a Rose. I got the mani/pedi combo. The tech was very nice and gentle. She gave detailed care and attention to my feet and hands. The place is spacious, clean, comfortable and not too cold. I'll definitely come back. read more

Decided to come and check out this place due to another salon's mess up. So glad I did. They have kiddie chairs for my girls. They took their time with my 5 and 4 yr old girls. This place is clean and nicely decorated. The only reason I didn't believe them 5 stars is because they were slightly short handed this morning but give them some credit it is a Sunday. Love my mani, pedi with a design. Will definitely come back. read more

Do NOT spend your money here. The worst service that I have ever had. I needed a last minute wax and mani and pedi and I was not able to go to my usual salon and I REGRET coming here. They ruined my eyebrows and did a crappy job on my nails. I should have left after they ruined my eyebrows. I should have looked up the reviews before going. read more

Van did an amazing job and I absolutely love this nail shop. I recommend over all others in the city. Amazing Job Van!

Went in for a simple manicure and it's honestly the worse manicure I have ever received. I was asked approximately 5-6 times if I wanted to upgrade to a shellac/no chip manicure and even after I politely said no thank you and that I didn't like how it left my nails slightly weak afterward she continued to ask me to upgrade. That's fine, I understand it's a business so although it was frustrating I understand the reason behind it. Now on to the actual manicure itself. I asked for a French tip and the " natural pink" bled into the white tip on four of my finger nails and she only fixed it after I pointed each one out. I apologized for being " picky" though I don't believe i was being picky she just wasn't paying attention to what she was doing and was doing a very sloppy job. I went to check out/pay and noticed that there was a fifth nail where the pink polish bled into the white French tip... At this point I was somewhat irritated with the sloppy nail job and wasn't going to say anything as I was ready to just leave but I went pay and my bill came out to $25. When I saw this I couldn't believe that it was so expensive for a simple manicure with French tip. I moved from Lincoln park in chicago which is a somewhat expensive area and even then I'd pay $12 plus an extra $5 for French tip. When I saw that it was $25 I became upset and insisted then that the technician fix the fifth nail. Luckily the manager saw how messed up the French tip was and quickly got the technician to fix it ( which is why I even gave this place two stars). I left with a mediocre but expensive manicure. Honestly, you should stay away from this place. It's a very convenient location as it is in the forum shopping center but don't come here. It will be frustrating experience and a waste of your money. read more

I've been going to this salon for 2 years and the ONLY manicurist I will let touch my hands is Tony! I will wait an extra week with busted nails if he can't fit me in. Every single time I've been in he does an AMAZING job. My sets usually last 4-5 weeks! And I do hair for a living, which means washing peoples heads every day and these sets he gives me last! The only time I've ever had a nail break is when it's time for a new set and I've been rough on them. Otherwise I can usually go every 5 weeks. TONY is hands down the best one in that shop. read more

Worst pedicure my husband and I ever had and staff is very rude! Definitely didn't get what we paid for won't go there again or recommend anyone read more

Nice staff and location and the shop is laid out nicely. I paid $40 for a subpar French shellac manicure. Definitely not worth it, the tip looks silly... way too thick and crooked. I asked her to fix and she says it's already curing. While preparing my nails she pulled out dirty cuticle clippers and other tools. Nasty! Autoclave only for this girl. Would not return. Already have a ton of hangnails and it has only been 2 days. read more

Never have I ever been charged $65 ($30 shellac+ $35 spa manicure + pedicure) for a 2 year old to get the treatment of nails and pedicure. First and for most I requested shellac so they'd last longer. It started out ok. It took 10 mins for the tech to get her set up in the chair. Then midway the expectation turned to to disappointment. When it came to my daughters nails she clipped and filed them. She never soaked them or applied lotion. There was nothing that was close to a manicure. Immediately she started shellac. The process to her and hour to do her hands. I get tiny hands are hard but it seemed a bit excessive. They took a moment that should have been adorable and made it very unenjoyable. I'm always a happy customer and always tip very graciously, but this time could very well be my last. read more

Terrible pedicure. The whole service was bad. The nail tech which was a man who obviously is a new tech finished my pedicure start to finish in 15 mins. read more

This place is fantastic. The service was wonderful. It was my daughters 10th b-day and they treated her and her friend like a princess. The salon did not smell of nasty fumes. It was very cozy and clean. The decor was not your standard nail salon decor but very classy. read more

I really enjoyed the color changing fake nails, however the lady who did my nails left them way too thick, she left excess underneath my thumb nails as well, and made my cuticles bleed on my index finger. She was very friendly, and the place was clean and orderly but I was not satisfied with my end results, nor the cost. read more

The business is well kept, however the customer service needs improvement and the services are very pricy. I've been there 2 times now and each time I have been dissatisfied with the service. The men seem to be very rough on nails as well. And some of the workers are very pushy in offering expensive packages. read more

I definitely recommend expression nail spa. I've been in Texas for a little over a year and this is the only place I will go to and I've tried a couple salons in the area. I recommend Ivy, she is absolutely amazing. They are very professional, have great customer service and are extremely hygienic (which is a big deal for me). I love that they have new spa chairs with the glass tubs that's a plus. They also offer a wide variety of pedicures and services in general. I'm very pleased. read more

Really happy with my experience at expression nails, I actually have a blast every time I go. Front desk people super nice and friendly, everybody always in a great mood and my nails look absolutely gorgeous. I always look for Vickie, she does an impeccable job. Very pleased read more

Absolutely horrible. They charged me $60 for a dip set. Because they had to clean my cuticles. That's apart of the manicure. I've never paid over $45 for one and then Tina kept messing up my nails i had to have them redone 3 times. She's a crappy tech. And kept touching my belly and i had to literally push her off because she doesn't understand personal space. DONT GO HERE read more

Worst mistake I have made in my life when it comes to picking a place for an eyebrow wax. The person I got to do my eyebrow, waxed the wrong area, immediately after she did it I showed her and she had the nerve to say she didn't do it. You kidding me? is all I could think of. She never genuinely apologized for messing up or well she did when they told her to. It was definitely Too late I was beyond upset. Then I was told to calm down and that I was only upset because "I am pretty" What does that mean exactly?? Still trying to figure it out..... But it was for sure the wrong thing to say to an already upset person. But made me more upset. I am not a person who lives based on looks. I like my eyebrows to look a certain way yes but don't we all?? Its principle, admit the wrong doing and apologize offer a Solution. I got NONE. Who knows how long it will take for it to grow. I don't use and refuse to use a pencil everyday to color the missing hair when I have never had to and shouldn't if it wasn't for that person. Please ladies and gents stay away from this place trust me. I am not the only Bad Review looks like their other services aren't the best either. FYI this 1 star is only given because you have to pick one in order to post I say they get ZERO based on my experience read more

Me and my family love this place! Everyone is friendly and hospitable! We come for both manis and pedis once a month. Bebe is my nail tech and she is the "one" for me. Angel, Tiffany, Vicki and Kent work on my boyfriend and parents for their pedicures! I recommend this place! read more

Honestly the worst customer service I've ever had at the nail shop... I'm new to San Antonio and this is the second nail shop I have been to.. the lady who did my pedicure cut my big toe so short and argued with me when i informed of her it.. my fill in was uneven and i asked the lady for clear polish she proceeded to give me a pink "clear" polish... after asking me why my sister was black and i was white... beyond rude and unprofessional read more

Absolutely the WORST manicure I have ever received! The gentleman doing my manicure cut my nails way to short, then proceeded to cut my cuticle way to short and my nail was bleeding ALOT. He had to add glue 3 times in order to get it to stop bleeding. It is still throbbing, almost an hour later. Then, the polish was awful, he kept telling me it was like that because my nails were to short....HE cut them that short..they also did a full set on my daughter. The lady doing her nails told her she got a $5 discount because it was her Birthday, however, when we checked out the lady told me they did NOT offer birthday discounts. We paid $10 extra for coffin shape and long nails that were so horribly done even the manager was shocked. She made the lady fix them but it didn't help. We will definitely NOT be returning. And I would encourage everyone else to do their research before spending $75 for terrible service! Finally, I don't think their instruments are sterile. I work in the dental field and know what sterilized instrument packs look like...these definitely are not! read more

Never again. The lady kept calling me honey and pushing me to buy the most expensive pedicure. I told her I wasn't paying $60 for a pedicure. I could tell she was upset because she was very rough with me and did not take her time. Too expensive for the quality you receive. read more

PLEASE READ! Went in wanting a basic manicure so I could give my natural nails a break from the acrylics, the man who was doing my nails painted them and they looked terrible. They were streaky and I could see the layers of paint on them. Not only that, they were extremely messy, there was paint all over my cuticles, and fingers. I let the man finish and he walked me over to the drying table. I then decided to ask the cashier (who I assume is the owner) if I could get my nails redone and he told me to sit and wait. So I got a lady who just clean up the paint from the sides of my nails and it still looked terrible. I asked the lady just to remove the nail polish and that I was done. She removed the nail polish but left me with the color of the polish all over my fingers and on the sides of my nails. I wasn't expecting to have to pay for this, but the man at the front told me I had to pay $18 for wasting their time! He said he could "check the cameras" and see that I was there for an hour and that they don't give "free service" I didn't get service, I got a man who painted my nails and then cut them WAY TO SHORT to where it hurt! He also cut my actual finger with one of his tools and it left a cut! I left super unhappy! Mind you, I went In for a simple manicure and they couldn't even provide that. PLEASE do not go there, if you don't like your nails they will not redo them for you! And if you do they will charge you for wasting their time! read more

Think twice before entering this place. I went to remove my acrylic nails and requested for shellac nails. The lady did a horrible job. She cut my skin twice and the color looked terrible. It was lumpy and the shade looked different on every nail. This was just a bad experience for me and the price was to expensive for the job she did. Never again. read more

I am very disappointed in my service today. I have been going to expression nails since it has opened and I see Phillip for my nails (SNS organic dipping powder) and Kent for my toes. I went last week and saw two other people, who did a absolutely horrible job; my toes chipped two days later and my nails looked like they need a fill. After spending $105 dollars I went back and complained and the owner said she would take care of me. Lies lies lies. I went back with my mom and sister-in-law who both got pedis and designs; the owner charges me for a whole new pedicure and said she would take $5 off all of our pedicures and gives us our military discount.... She didn't take anything off just the military discount and she tried to explain that it was not the technicians fault. I will absolutely not be back again. If you happen to go though ask for Phillip and Kent. read more

When I first started they did a good job and Polish was on point. Last 3 pedicure was bad didn't remove dead skin and polish came off next day, shellac Polish peeled off in a week and caused my natural nail to soften and peeled off. Will never return read more

Just experienced my first and last time at Expressions. I went with 2 other coworkers for pedicures. Enjoying our girl's day. First impression was nice, great atmosphere. We were greeted at the front door, asked what services we wanted. Soon as we got to the pedicure chair one female gave us the menu and turned to the pedicure choices. She kept pointing for my coworker and myself to get the $55 or $70 detox pedicure. I briefly turned the menu page to see what else they offered and the female turned my menu page back. I said I'm trying to see what else you all have here. She kept calling us honey and pressuring us to get the $55 or $70 service. We both said we wanted the $40 deluxe pedicure, then she tried to up sale us to get the $45 supper pedicure for the wax, which neither of us wanted. The services was average. Nothing extravagant and I should have timed the massage because I'm sure it wasn't the 15-30 minutes as reported in the menu for extra foot massage. At check out the guy asked me if I'd been there before. I said no. He said do you live around here. I said yes and I won't be back. Instead of him asking me why or what happened, he said nothing. Wow! That says a lot about their customer service. I couldn't wait to post a comment on here to let everyone know. Don't be fooled with the beautiful decorations and free beverages. What happened to providing good customer service. And watch their prices. I feel they are overpriced compared where I normally go. I only went there because it was a convenient middle ground to meet the coworkers. Never again! read more

I would not recommend this salon to anyone. My first visit was an ok experience. I went with my mom for a mani and pedi. The pedi experience was ok, however I didn't receive the full massage I paid for. I received a mani with shellac and that was also ok despite the bubbling I had on two of my nails. I decided I would go back for a second time because I was very pleased with the enviroment. The second time was not a pleasant experience. I paid $90.00 plus tip to two seperate techs for a total of $100.00. Only to leave unsatisfied. I asked for an organic powder manicure with tips. The color I chose was a brown/taupe color, and the polish I chose for my toes was as close to a match as I could get with what was available. When the tech opened the powder I noticed it was purple. I told her (Hannah) that it was purple and she told me "No it's not purple". I gave her the benefit of the doubt being that this was my first manicure with this organic powder. At the end of the process my nails were purple..just as I said. So I told the girl doing my pedi that I had to choose a different color because my nails were purple and not the brown/taupe I had chosen. The manager was informed and they offered to fix it. I had to come back another day. So the day I go back they fix my nails, and redo the color on my toes. When the polish on my toes dried it was bumpy and not a smooth finish. I told the tech (Jenny) that I was not happy. All she did was go over my toenails with a top coat. I then sat for another 15 min waiting for them to dry only to still be bumpy. I then became frusterated because she wanted to just put on another coat. I asked her to redo them because they were going to continue to be bumpy. She then gave me an attitude and told me to go back to the back in a chair. She then began speaking her language to the other employees with a tone of anger in her voice. Some man came from outside to look at my toes, said something to her and walked off. She then told me that I was rude by asking her to redo them. By this point I'm so angry I'm shaking. I could not believe the service I was receiving after spending $100.00 in here. I will never go back to ths salon again. And a word of advice for the people that work here. The customer is always right!! And it's very rude to speak your language to the employees when the customers have no idea what you're saying!! It's very uncomfortable to be sitting in a chair in your salon while yall do this!!!! read more