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    Express OC Facility Services

    4.3 (12 reviews)
    Closed Closed

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    Services - Express OC Facility Services

    Carpet cleaning

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    2 More Services

    Commercial standard cleaning

    Post-construction cleaning

    Express OC Facility Services Photos

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    Review Highlights - Express OC Facility Services

    I could tell that James was very well experienced in the industry and did a great job meeting our needs as his clients.

    Mentioned in 3 reviews

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    Got It Maid - Looking for an Office or House Cleaning? You've come to the right place!

    Got It Maid

    (576 reviews)

    It was very easy to schedule the housecleaning and we received communication on when they were…read morearriving. I was a little bit worried about paying by the hour but they did a great job of cleaning our house without taking advantage of the hourly rate. Done well too. Thank you!!

    This company is completely dishonest, and my experience with Kiran was appalling, to say the least…read more Don't be fooled by what Kiran promises when she gives you the quote. I've just filed a Yelp claim against this business because there's no point trying to resolve it with someone so unprofessional. I wouldn't be surprised at all to see a vicious comeback from Kiran for my review here! The company sent two workers to my home without notifying me that neither of them spoke English. This created serious communication barriers, and I had to rely on Google Translate just to give basic instructions. One worker appeared to be underage, and the other couldn't even read the simple Spanish instructions I showed her on my phone. They arrived an hour late with minimal tools--certainly not enough for the move-in cleaning I had requested. Instead of addressing the areas that actually needed attention, they wasted time cleaning spaces that were already clean. The older worker couldn't follow even the simplest directions, and I spent most of the time struggling to communicate through Google Translate. The service was nowhere near worth $90/hour. Honestly, how much do you think this business is paying these untrained workers who can't speak English? Do the workers even have work permits to protect themselves from exploitation? When I requested a discount due to their lateness, communication issues, and poor quality of service, Kiran flatly refused. But it didn't end there -- she turned it around immediately and made it seem like I was the problem. Her response, "English is not your first language either. You shouldn't judge people like that." What?? Apparently, paying for workers who can communicate with me and do the job right is too much to ask!! When I said I would leave an honest review, Kiran couldn't wait to insult me with "99% of our customers are smart. They will know you're a difficult customer." Wow! Never would have expected that from someone in customer service! She then complained that I had been texting her all day--when, in reality, she was the one who had to text me to let me know their workers were an hour late! Her text "And you have been texting me all day. I don't think he would've been happy anyways." Who's "he"? Seems Kiran was scared of him being unhappy, and that was her only concern. Their Yelp page is deceptive. They advertise using branded "Got It Maid" vehicles by making it the first picture, but the workers actually arrived in an Uber with no company uniforms and only a few equipment. This is definitely not what I expected from a professional service. This entire experience with Kiran has me questioning whether this business is involved in fraudulent activity or, at the very least, something unethical. Stay away from this business!

    Express OC Facility Services - officecleaning - Updated May 2026

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