Very prompt arrival and fantastic service. Great work!! Highly recommend Alberto for your carpet…read morecleaning needs.

A&A is a company contracted by Broadstone Arden to turn over apartments. We were the first tenants…read moreto live in the apartment and we lived there for 16 months. When we moved out there was normal wear and tear in the apartment. They charged Greystar $430 to spot paint an 800 sq ft apartment. They also charged a cleaning fee on top of a floor scrubbing fee. Doesn't cleaning fee include floor scrubbing? They also charged us $100 to paint a concrete 20 sq ft patio. I would stick to what you are good at and leave the cleaning and painting to the professionals. Overall I would not use such a shady and unscrupulous business that is ripping off their clients.

It brings me no pleasure it writing such a horrible review for any family owned business, but this…read moreexperience has left such a sour taste in my mouth I must write about it. My experience started by me telling Bill I did not want to get the entire house cleaned because I simply could not afford it. Bill went ahead and called my landlord (who wasn't paying the tab) and went by the landlords instructions to clean the entire house when I specifically told him not to because I knew the rest of the house did not need cleaning, plus I could not afford it. I voiced to Bill very clearly 2 separate times my concern over the price and not being able to afford cleaning the whole place. Then when I walk in 30 minutes into him cleaning he is upstairs cleaning the bedrooms (I told him to only do the living room) and he goes on saying my landlord told him to do the whole house...again the landlord is not the customer so I don't know why he would listen to him over me. Anyways I tell him stop cleaning upstairs and just clean the living room and then he tells me that it is $240 to clean the whole house, and he has a $225 minimum charge. This really pissed me off because if I was concerned about the $240 being too expensive he obviously should have mentioned on one of the two occasions that the service will be AT LEAST $225 DOLLARS. So I let him clean the whole house for 15 dollars extra instead of one room that accounts for about 10% of the total carpet in the house (the math doesn't add up on that). He verbally guarantees me two SEPARATE TIMES that the carpet will look brand new when he is done. The carpet looks the exact same, it looks absolutely terrible. I told him it looks the exact same and he goes on to tell me its because of the type of carpet it is (made from recycled materials) and that that kind of carpet never cleans well. You'd think for bragging about being in business so long he wouldn't make guarantees he knows he can't deliver on. I will be refuting his charge with my bank. Bill operates his business in bad faith and I would never use his service or recommend him to anyone, including my father-in-law and I hate that guy.

My review is for Tile Cleaning…read more Bill, the owner, came to our house and looked at my tile. He said they could get the tile to 'look like new, get the film & dirt off the tile and it will look shiny." That is what I hired them for, the expectations he had set. Two days later his technician Daniel shows up and starts cleaning my two bathroom floors first. He looks perplexed and says "This is travertine. My boss Bill said you had marble floors." I was taken aback that his boss could not tell the difference between marble and travertine?! Apparently marble CAN look shiny but travertine won't look shiny unless you get a much more expensive kind of cleaning. I did not see ANY difference in my bathroom floors and was already a bit agitated and disappointed. I had hired them so they can remove the film and dirt off the tile and make it look "new and shiny", as Bill had promised. I asked the technician to not go further until I speak with Bill on the phone. Bill tried to retract his statements that my floors will look "new & shiny", and started talking about how he "feels we had a misunderstanding". Huh? He could not even tell the difference between marble and travertine and now tries to backtrack. I paid $30 for what the guy had already cleaned and did not have them finish the job. Then, before Daniel left the house, he hand cleaned a small part of the kitchen just to see if I saw a difference. That part of the floor looked WORSE!!! He even noticed it and said "Oh. I may have enhanced the scratches and taken off the top coating!" By that time I was so agitated and I couldn't do anything else to undo the damage done to that small part of the kitchen floor, I was just happy he left. Awful experience. I don't know how they are with carpet cleaning, but DO NOT hire them for high end tile cleaning.

Antonio and Daniel went above and beyond to remedy my white rug. It took 3 tries, they actually…read morepicked it up , took it in and brought it back clean and perfect. They are very very very responsive and take pride in a job well done. I HIGHLY RECOMMEND THEM . I would give them 10 stars if I could -HBrown , Monarch Beach /Dana Point

Did a wonderful job. Fast service. Friendly. Renting so carpets ruined old spots came right back…read more Won't replace it so this is the best I can do for now. But he did a great job.

Mr. N washed my office's carpet and windows. They came out perfect. He was very friendly and…read moreprofessional. He was clear about the services he provides.

Martin is great. He produces fast results. Excellent quality. Excellent price. I have utilized his…read moreservices before, presently and would again.

I saw V&L carpet cleaning at my complex a year back and it was time to get my carpets done too. I…read moremade an appointment knowing that it wouldn't be perfectly light beige as it used to be, however I was wrong. The carpet came out so white like when I first moved in. Seriously the black coffee stain spots came out and they looked so fresh! I highly recommend. Also he uses his van to power the vacuum and it's not as loud as you'd think. He was timely and efficient. I'm truly happy and even got business cards to give to my friends and neighbors because he is really good ! Overall 10/10 highly recommend !!!

I have used V & L Carpet cleaning for years, I needed a trustworthy and reliable cleaner to take…read morecare of my carpets and Victor is the only person I will use. I have dogs and my white carpets always come out looking new every time. He's knowledgeable about stains and is always reliable. Thanks Victor for take good care of us for so long. I would recommend his services!!

I was so happy with my carpets and with the service as whole- carpets were spotless after and he…read moreused chemical free cleaner which was important to me! Even left a fan to dry the carpet, and was able to also clean my rugs and couch. Highly recommend!!

I have used Rodolfo for many years. He pays close attention to detail and more importantly is trust…read moreworthy. I leave him alone for my projects and everything is in tact and super clean! Even removes the toughest stains. Additionally, does really well with pet stains and removal

We were about to purchase new carpet for this rental unit but Anthony restored the look and…read morefreshness of the carpet. WoW!

The company was really great coming out on short notice to clean the carpets for our move out. I…read morewill have to update the review once we find out if we got the deposit back. He was very friendly and helpful, explaining how he turns the steam up higher than most and includes pre-treatment in the price. There we no surprises regarding the fees. It was exactly what he had quoted via email.

Very pleased with Benjamin and The Most Thorough Carpet Cleaning. My carpets look great, arrived…read moreon time, communication about arrival and reminders were very helpful. Benjamin also took the time to point out potential areas of concern as well as provide suggestions for care maintenance of my floors and carpet. I would highly recommend their services.

The Most Thorough rocks! Ben the owner and his team have a lot of hands on experience. They take…read moregreat pride in their work. They make sure you're a happy customer after they're are all done cleaning. I highly recommend their services especially if you're in need of cleaning any of your man made tile. Like Saltillo, Terra Cotta, or Mexican Pavers. I have learned a lot of companies SAY they CAN clean this type of tile but THEY CAN'T!