I shop here often. I love the clothes and the sales clerks are very helpful. They have great…read moresales which makes shopping even more fun! My only complaint is the parking. I wish all of the stores at Clay Terrace had backdoor access.

It really is a shame that customer service is so poor at this location, and thus the two star…read morerating, because the clothes really are nice. This is the establishment that I buy pant suits and dress clothes at simply because the button down shirts are easy to wear and look so nice. On this trip, my first time to Clay Terrace, the sales associate asked if I would like to try on my shirt and took it out of my hand. When I told her that I knew it fit, she asked if she should put it up front to which I replied "No, I would like to hang on to it.". She said, "Sorry!" in a tone that one would assume they really said something to upset her. I simply wanted to see it next to pants and jackets. Once I found pants I went over to the register where I was greeted by two women whom were both too busy to help. One said to the other, who was folding (folding, above customer service. The industry that you work in?) "Can you do this? I'm busy.". Folding lady did ring me out promptly, but way to make people feel unwelcome. In addition, I was in the store earlier in the day to peek before running to another store and not a single associate welcomed me to the store. I really hope this isn't how all of Clay Terrace is.

I heard that only this location is closing by the end of March. I decided to check out the…read moreclothing store. For that day only, they were offering an additional 10% off. There was still a lot of merchandise. I learned that they are considered a trendy store. I bought a black belt with gold-plated ends.

I love this location the staff are always polite and friendly I go here all the time that sometimes…read morethe staff even remembers me! The outfits and clothes are great very trendy it's a little pricey but most of the time they have a really good clearance section or a good sale almost every week. I love going here!

I'd long heard great things about LOFT and finally stopped in while searching for some clothes…read moresuitable for work - you know, for the few times we emerge from our WFH sweatpants and need to look presentable. I was impressed by the size of the store and the layout that grouped outfits by color scheme/patterns so you could easily pull an outfit together. What really stood out was the employees and overall customer service. It was a busy spring Saturday, and there were multiple sales associates working to service customers. They didn't hover, but they were there if you needed them, be it the dressing room or on the floor. At checkout, the associate signed me up for their free rewards program and used my first name when handing over my bag and thanking me for my business - a nice added touch. On top of this, there was a 40% off sale going on. Overall, impressed by my first experience at LOFT!

This is my favorite place to find quality clothes that actually fit how they're supposed to and…read moredon't shrink. They have constant sales and I love being able to always find a deal (Black Friday = 50% off the whole store!). Whenever I come in here, no one says hi, but I kind of like not having to worry about sales associates while I browse quickly. There is parking in front of the store, as well as a huge lot in the back.

Maria absolutely saved the day for my law school orientation. She found me a brand new wardrobe of…read morewell fitting dress clothes in less than an hour!! Great service.

When I came in, I was greeted by one of the employees and they were nice and helpful! I also saw…read morethey had a sale so I was interested in seeing what they had to offer. I tried some clothes on in the fitting room and I think the only concern I had was about not being able to close the fitting room door. Besides that, the store is nice and I appreciated the kindness from the employee I got to talk to.

The customer service the New Store Manager (Latoria) provided was very professional and on top of…read moreit! The staff was super helpful and very knowledgeable with the new product. The product is definitely well designed and worth the investment. You are definitely getting your monies worth! I would definitely recommend you shop at this amazing boutique in Noblesville!

Dishonest and Unprofessional Staff I have been a loyal…read morecustomer for years and even recommended this store to my friends. Recently, at around 6:00 PM, I bought pants and later realized at home I took the wrong size. I went back within a week, but was told I couldn't exchange them because the tag was removed. The worst part? When I asked the employee for her name to file a complaint, she refused and said she could give me "any name, even a fake one." If she was right, why hide her real name? This is dishonest, unprofessional, and completely unacceptable for a store with a good reputation. Even if a customer makes a mistake, professional staff should know how to respond politely, not lie or avoid accountability.

Indianapolis is moving on up: We have a Vuori! I don't know when they set up at the Keystone…read moreFashion Mall, but I happened upon the store today when I was shopping for some activewear and loungewear. First, the people who work here are super friendly! I don't usually care about that kind of stuff (in fact, I usually prefer when no one greets me and I'm just left alone), but I wanted to comment on the customer service, because I was greeted immediately, and then left alone to browse. I love that! The store has both men and women's clothing, mostly workout clothes and some clothes that you can work out in that don't look like workout clothes. Honestly, this place is a little too rich for my blood, price wise. I need clothing that I don't have to worry about ruining because inevitably, it will be thrown into the washing machine and blasted with high heat from the dryer. I don't want to baby a $150 yoga top. But, if the yoga-pants fairy ever paid me a visit and gave me a gift card to a place, I would want one from Vuori.

Service was awesome. Greeted at the door and not smothered during shopping, but still available for…read moreassistance.

I really like this store, and I appreciate that we have an EB retail location here in Carmel. Some…read moreof the other locations have been closed. While I have ordered from the website frequently, I do like to shop for some items like coats and boots in person. I live Eddie Bauer luggage. I travel for work and pleasure, and I have some EB luggage that is more than ten years old. After extremely heavy use it is still in great condition. A few scuffs but all the zippers and straps are still intact. Besides great quality clothing, outerwear, shoes, boots, and luggage they also carry other miscellaneous items. You will find travel accessories, camping and hiking gear, handbags, backpacks, and totes. The store associates are always helpful and friendly. If you need a size or color that isn't available in the store they will order for delivery to your home. Convenient parking is available in front of the store. The only negative is that it can take a long time to check out. Even if there is just one person in line ahead of you checkout just seems slow. Eddie Bauer unconditionally guarantees their products. Great customer service!

I love this location because the manager & most staff are outdoor active and know their…read moremerchandise. They have recommended based on what activities we were doing.