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    Express Lube

    2.3 (3 reviews)

    Services - Express Lube

    Oil changes

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    7 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (22 reviews)

    Lady at the front was kind and car was serviced properly. However I was told a few things about my…read morecar that made me lose trust in them such as them informing me my oil was dirty and my "vehicle inspection summary" showing my engine and cabin air filters were dirty. I do my own oil changes religiously every 5k miles and also recently changed both my air filters. To their credit, they did not pressure me to get these done which I appreciated. The biggest thing was that I was not told that the tire warranty was included and got charged the extra $100 when I didn't want it nor was I asked. Luckily, I had looked at the work order and saw the line item and had to ask for the refund since I did not care to have the warranty. When asking for the refund the gentleman inquired "are you sure?". Unfortunately, felt like him pressuring me and felt scummy trying to get me to pay for something I didn't need or want. However, after confirming, the amount was refunded without issue. Overall service was nice and the lady at the front was nice. Service took a bit longer than expected but not a big deal to me since I expected as much. At least the cost came out to what I expected and matched the quote from online (which also did not include the warranty by the way)

    My son took his car there because it was shaking all over the road. They said they didn't feel…read moreanything that the car was fine and charged him $10. I drove the car it was shaking. We took it to a real mechanic and he found the back two tires were bad and one of the rims was bent. Obviously they never even looked at it. It could have been dangerous on the highway. I will never go there again

    Rockaway Service

    Rockaway Service

    (10 reviews)

    Great service took care of my oil change and brakes, their prices were fair. They even drove me…read moredown the road to a cute coffee shop so I could wait there and get work done.

    My mom, who's a senior, needed some work done on her vehicle, starting with fixing a slow leak in…read moreone of her tires. I live out of town, so, after a little online research, I reached out to Rockaway Service due to their 5-star reviews. When I inquired as to the cost of plugging a slow leak, I was told there was no charge as it was a service they perform for free. I was taken aback. No charge? Naturally, I had my mom drop the car off. Pat and Dan were very nice. A short time later Dan called me to discuss an issue with the sub-frame. My mom's vehicle is a Jeep Compass - subframe rotting out is a well-known and common issue. I was actually already aware of this on my mom's car and had been keeping an eye on it for the last year or so, knowing it would need to be replaced at some point. Dan texted me photos of the current condition with his recommendation that I not put it off any longer. The photos he took while the car was up on the lift showed the rotting had progressed much further than I could see from my vantage point with the vehicle on the ground. I grew up working on cars my entire life: My father was a huge do-it-yourselfer, so I know my way around an automobile. I know if I'm being spoken to honestly or not. I was trying to hold off because it could be a pricey repair, but Dan was correct - I could not put it off any longer. We made arrangements to bring the car back in a week. My mom dropped off her car to get the repair done and they actually drove her to work - unfortunately, the repair took a little longer than expected (as these things sometimes tend to do - it happens) so they picked her up at the end of the day and drove her home! Knowing my mom needed the car (she a senior widow, living alone), Dan stayed late the next night, finishing the repairs and then he personally delivered the car to my mom at her house! Who does that? Both Dan, Pat and even Denise (the woman that answered the phone) were all pleasant and professional. They went above and beyond what I would consider to be "normal" service. My mom is ecstatic about how much better the car drives and I'm very happy with the pricing. I think everyone can agree that it's very difficult to find a mechanic you can trust, and cold-calling one like I did here was a gamble. But it was a gamble that I'm glad to say paid off. I can't say enough good things about the way they treated both my mom and me. I know I tend to be overly wordy sometimes... but this time it's warranted. I just wish I lived closer to them, as, based on this experience, and the way they treated us as a first-time customer, would be very confident having them service my entire families' vehicles. I have no qualms or reservations about recommending them. Thanks, Guys! Brian Dowling

    Express Lube - oilchange - Updated May 2026

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