I took my car here because he was highly recommended. Asked him to check thoroughly since I did not…read morewant to have to bring it back. He called and said it was fixed. A week later it was doing the exact same thing I had it repaired for. He did not want to listen to me when I tried to tell him what it was doing. Spent a lot of money. I am very disappointed in the service I received. Will not use him again.

Expect to be completely satisfied with the expert service at Barrett Automotive. Easy access and…read moreaccurate estimates plus on time endings equals a Service Company with experience that we can trust. Thank you Barrett Automotive Staff for taking great care of our vehicles so we can continue the journey!

My car has been to multiple mechanics including the dealership and no one could figure it out. I…read morecouldn't pass emissions and was recorecommended Carfix. They had the issue figured out within 4 hours after 14 months... they didn't over charge me and were quick. I can not recommend them enough, absolutely do not waste your time elsewhere. They have earned a customer for life.

I went to Marty Roberts because he was a "friend of the family," and he had a slightly lower quote…read morefor the repairs I needed done. The two day quoted job took a month total and after bringing the car back two times worse than when I brought it in and paying each time for "repairs that were unrelated to his work," I had to take my car to the dealership and pay the same price $4000 to get it to stop pouring oil (which it never did prior to going to this shop). The mechanic documented all of the errors and supposed repairs that Marty Roberts did. Unfortunately, Mr. Roberts did nothing to correct this problem personally, nor through the BBB, of which he is not even a registered business. I will be taking him to court because of the absolute disregard for doing business professionally and outright abuse I incurred due to this man. Do NOT go here. You will regret it forever.

Jessica Gilreath lost in court. She and her friend at the dealership falsified their findings. All…read moreshe had to do was to have brought the car back to me "if there was even an oil leak". If it was leaking oil that bad when she left my shop then why did she drive it almost 450 miles before she carried it to the dealership. I would have gladly repaired it for no charge whatsoever. I acted professionally and thier was no abuse on my end. She is a lier.

I cannot stress enough how frustrating and disappointing this experience has been. I brought my car…read morein THREE separate times for the exact same issue--a cylinder 2 misfire--and somehow, after all that time and inconvenience, the problem is STILL not fixed. Each visit meant rearranging my entire schedule, finding alternate transportation, and being without my car for days, all for absolutely no resolution. And not only that, one of the times out of the three visits I came to get my car it was filthy like they had left all the windows down or took it for a ride with a layer of pollen all thru out the car. What makes this even worse is the completely shady communication. Work was done on my vehicle without my authorization, and I was never given clear pricing upfront. I wasn't properly informed about what they were doing or how much it was going to cost until after the fact. That is completely unacceptable and honestly feels dishonest. Every time I tried to get answers, I got vague explanations and no real accountability. It felt like they were just guessing and charging me along the way. At no point did I feel like a valued customer--just someone they could keep bringing back without actually fixing the problem. I've wasted time, money, and energy, and I'm left with the same issue I started with. This place is disorganized, unprofessional, and lacks transparency. I would strongly caution anyone against coming here unless you're okay with repeat visits, surprise charges, and zero clear communication. And not only that I have spoken with the Audi dealership and another mechanic backing that what they have done is wrong and reinstating some of the things that G2 is "claiming is wrong with the car" just to come back for another visit and blow more money on the same problem for the 4th time they can't seem to fix. My friends and family will not be returning to G2 ever again after how awful and unprofessional this has been handled.

I am one of these people that like to fix everything myself. I just did both A/C units, my washer,…read moremy microwave, and any vintage stereo equipment I can get my hands on. One of my habits when I'm tentative about a repair is to call at least 15 places to "compare notes" and learn. I get a feel for what businesses simply want to replace parts and others that know how to "fix" a part and replace a part. I ended up calling 17 BMW repair places about my wastegate on my 2013 BMW X3 and from everything I described over the phone, every place said I will need a new Turbo. I decided to also call G2 which is a little further from my house but I also remember they tightened a loose piece of my exhaust "on the fly" when I was coming back from a road trip. A mechanic named John answered the phone and I learned he owned several BMWs. He said "bring it by Brad, I'll take care of you. But I don't want to work on that car while the engine is hot so if you want to leave it overnight, that would be ideal". We left the car overnight and John made the adjustment and told us, "this adjustment should last a while. It doesn't mean you won't need a turbo down the road at some point". We picked up the car the next day and suddenly we could feel the turbo kicking in. We were so pleased with the work that we decided to bring the car back a week later to have the back brakes replaced (all BMW OEM equipment including sensor) and the transmission fluid changed. We were experiencing a little bit of car jerking when braking prior to bringing the car in and after about 25 miles, this all went away as John told us it likely would. I was very pleased with Jenna at the front desk (she happens to be John's mother) and with Gary the owner. This business has some very knowledgeable technicians, and I was most impressed because I fix things all day and this staff answered all my questions much better than the other 17 and then performed the actual work to back this up. Very pleased and the prices very fair as it relates to "European" car repair. I will be coming back to G2 in the future. - Brad W.

Not worthy of even a star…read more Never use this drop off location for Penske rentals $180 charge to my debit card in times like this. Worst customer service ever. Trust me who ever I talked to just now on the phone charged it and don't think twice. Thanks a lot. Hope you and you family loose the money you have for groceries as well.

Tim has always taken great care of my truck when I've needed repairs; 1991 Chevrolet Silverado…read more However, the engine finally blew, and had it towed to his shop. Tim went over and above in helping me with a difficult situation. Not only did he give me plenty of time (leaving the it at his shop) to arrange for selling the truck, he gave me great advice on what it was worth (even lined up a potential buyer). I ended up selling it on eBay for much more than I thought I would get. Obviously, none of this he needed to do; it was very much appreciated. Thanks Tim!

Front desk doesn't consistently answer the phone or text in a timely fashion. She was on her cell…read morephone every time I came into the shop despite her not responding to requested updates after waiting days/weeks for a response. Looking for a solution for the cause of a check engine light, Total changed the spark plugs twice, replaced a smog device, and sent home the truck 4 times after I paid $1000 to FIX the cause. Check engine light came back on every time I cranked the truck the next day after "repair." Was told if it happened the 5th time, bring it back and they'll try something else. While at the shop, I drove by one day to see my truck parked where I'd left it despite being told it was "inside the shop and being worked on." Spoke to one of the mechanics about progress on the repair and he gave info that was the exact opposite of what was told by the front desk. Was lectured by the front desk and told that the problem was that I "misunderstood" what she was telling me. Third local shop that can't handle the magnitude of business that is flowing in now that Hall County is a suburb of Atlanta.

Total Auto Service is a busy place because they are highly competent and totally honest. I decided…read morethat it is better to wait and not worry than to not wait and worry. They have worked on several vehicles for me over 15 years and i always send my customers and acquaintances to them.

Automotive Dynamics did an awesome job on fixing my issue at a reduced price over the BMW dealer…read more Highly recommend them and will use again. Very honest and not upselling.

I am a professional mechanic with 40+ years of experience. I run a very busy company and recently…read moreallowed Automotive Dynamics in Woodstock GA to work on my truck because I am simply too busy to work on my own vehicles any more. The sensor in my fuel tank that runs my fuel level gauge was malfunctioning and needed to be replaced. I made an appointment which required me to wait two weeks into the future. I took my truck in on a Monday and it was promised back by Wednesday. Wednesday afternoon, the owner Matt Braden called me and said he had not worked on my truck because "other work had come in". This was the first insult... why did I make an appointment only to be pushed aside for other work? Matt said he had to remove the fuel tank from my truck to change the pump/sensor assembly. He went on about how hard it was going to be because it was half full of fuel. We calculated the weight of the fuel while on the phone and it was only about 150lbs. With a lift and a transmission jack, this is nothing and very simple to do. There are only 4 bolts and a few hose clamps holding the fuel tank up into the truck. I told him I could wait one more day and he said he would work on it. When I went to pick up the truck, the bill was $755!!! I was SHOCKED. He charged me 4 hours of labor to change the pump/sensor and 1 hour to adjust my parking brake. The parking brake adjustment takes less time than it takes to put air in a tire. I had no idea he was going to charge me more than a few dollars for this. I went to drive off, very upset, and then put the parking brake on to test it. I was able to drive right off with the brake on! It was delivered to me in a completely UNSAFE condition! We had to diagnose this and repair it at my shop. The problem was easy to find. An axle seal had failed and allowed oil to pour into the brakes. The brakes were ruined with no pad material left and simply slipping providing no safety. This should have been alerted to me as it was easy to see without taking anything apart on the truck... the backing plate of the parking brake had oil all over it! This terrible sloppy careless mechanic isn't qualified to even touch a brake system. (see photos) I was driving the truck from GA to TN the same day. While fueling the truck I decided I should inspect the work to make sure my truck was safe. I noticed no one had removed the filler neck to the fuel tank, as all of the clamps had never been touched and had 15 years of dirt and grit on them. How did he remove the fuel tank? I checked the other end of the filler hoses at the tank... same thing... no one touched them. How did he remove the tank? Then I checked the four bolts that hold the tank in. No one had touched them!!! It was 100% clear that no one removed my fuel tank. They LIED IN MY FACE. This truck is a farm truck with a big hole in the bed for a gooseneck hitch. I looked in the hole and you could clearly and easily see the pump. (See photo) It is held in by just 6 small screws. One hose clamp on the fuel line, and one quick couple electrical connector. This pump can be removed and reinstalled in less than 10 minutes!!! How do I know that? There is a Safety Warning Tag on my new pump. The careless sloppy mechanic pinched the tag between the gas tank and the pump leaving an open airgap into my fuel tank and leaving my truck in a DANGEROUS condition!!! I hoped the tag would simply slide out as it was made of plastic, but it had been cut by the pump when it was tightened down. (See photo) In the end, I had to remove the carelessly installed pump myself, find the chopped off piece of tag, remove it from the sealing surface, and reinstall the pump myself. (See photo) Every single thing this terrible shop did had to be undone, and redone correctly by real professional mechanics, at a loss to me. Even worse, this terrible unscrupulous thief charged me 4 hours of labor for the 6 minutes of work it took to change the pump!!! I know because I had to repeat the job. To add insult to injury, they charged me $29 for "Supplies" when NONE where used, no even one penny's worth of chemicals or material were used to DEFECTIVELY assemble my truck and leave it in an UNSAFE and DAMAGED condition! I called the owner Matt the next day, and he admitted he had not removed the fuel tank, as he knew I had caught him red-handed STEALING FROM ME. He said he would refund 100% of my money the same day. I waited for almost 3 weeks, and have never received any refund, so I have file a dispute with American Express to get my money back. I have since had to have the parking brakes completely overhauled in order to make my truck safe. This matter will appear in a lengthy Youtube Video on my Channel, and will be reported to the Better Business Bureau, and other social media outlets in an effort to ensure no other motorists are victims of this horrible operation. Daniel J. McAllister President Traxxion Dynamics, Inc

Have used them for years. Not once have I found any reason for complaint. My experience EVERY time…read moreis the same... Lee knows how to fix it, I pay him, he makes his repairs or fixes, and have never had to go back or to someone else because something went wrong or was a ripoff.... IN FACT, it's been a long time since I last saw Lee and the guys at the shop in person because after Lee did his honorable mechanic magic, I haven't had anything else cause me to go back. That's exactly what anyone should, or I think does try to find when searching around for a reliable shop or mechanic. Well, now you ALL KNOW! ... your welcome in advance

I am very happy and will come back again…read more They replaced an engine in a classic jeep for me. The reason I decided to go to them is that a friend has been using them for a while to repair her older Honda Accord, and they always treated her right. I saw a review by someone else bashing them for lack of service, but I happen to know that a couple of members of their family had some heath struggles a while back, and with this being a family owned and operated business, that was unfortunate and difficult. My guess is that this person got impacted by that, which is a shame, but I can say without question, that it was unusual, and not the way that this business is run. They are honest, and reliable, and that is not only uncommon these days, but it is of great importance! I will continue to do business with them.