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    Express Kitchens

    5.0 (1 review)
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    Updated over 3 months ago

    Services - Express Kitchens

    Countertop installation

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    5 years ago

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    Express Kitchens - Terrible cabinet work

    Express Kitchens

    (35 reviews)

    $$

    North Meadows

    Express Kitchens has very nice sales people (Chris) excellent carpenters (Cyril), but they do not…read morecare after they make the sale I bought cabinets from them- expensive cabinets as it was for my home and not a rental location. And within a month the cabinet started to bow- started to bend. They sent a carpenter back out. He noticed it immediately that it was a manufacturer defect and was going to expedite the situation.. about two months (i'm told the owner gets the Cabinets from India. A family owned business ) later the replacement doors came in and they changed out drawers and doors! Here we are one year later and more are bending and bowing and Express Kitchens will not return my calls. Victor Smith a very rude robotic messenger, has a pre-programmed message that he keeps repeating over and over When I was told directly because the problem was spotted back then and it's a manufacturer defect. They will not help me and now fake beautiful kitchen looks horrible with doors that would close to the cabinet wall shut.

    Avoid Express Kitchens (also known as New Direct Cabinets) at all costs--unless you enjoy paying…read morefor upgrades you'll never receive. After ordering new kitchen cabinets, the wrong interior materials were shipped not once, not twice, but three times. Five months later, I finally gave up on the radical idea of getting what I paid for. They then graciously acted as though they were doing me a favor by refunding less than half of the upgrade cost. After weeks of unanswered emails and ignored phone calls to their so-called "customer service" department, a supervisor informed me it would take at least two more weeks to receive the refund they had already promised. Apparently, five months wasn't quite long enough. With enough complaining, they were able to refund my credit card (which I was initially told could not be done). This company came recommended by someone who used them years ago, but I've since learned they were sold and are under new management--an explanation that neatly aligns with how far things have gone downhill. Expect circular conversations, chronic avoidance, and zero accountability from customer service if you choose to work with this poorly run operation. You've been warned.

    Farmington Avenue Apartments by PMC Property Group Inc

    Farmington Avenue Apartments by PMC Property Group Inc

    (29 reviews)

    Asylum Hill

    Although I love my hardwood floors and fire place, PMC has got to be one of the most despicable and…read moreunprofessional property groups I've ever encountered. 1. Safety: After my car window was smashed they refused to give me the footage and have now completely gotten rid of the security personnel. And the front door no longer locks, allowing anyone into the building. Update: I kept finding bottles of urine in the hallway and its because apparently were hosting the local homeless population. 2. Electric: After adjusting and adjusting, my electric bill sits around $300 because the windows are so bad. THERE IS ACTUAL ICE FORMING ON THE INSIDE OF MY WINDOWSILL (see pics). 3. Liars: I was told by my leasing agent (Alicia) that in my contract there would be a section about water utility bill that I should ignore because they won't actually charge until 2 years down the line. Second payment there's a $75 water bill. 4. Office Staff: I am sure they are nice people but they are some of the most incompetent front desk staff I have ever encountered. I literally have to talk the way I would to CHILDREN. (Hi Yolanda!) 5. Cleanliness: Hallways are disgusting and countless neighbors, have mice problem. I found one in my bathroom once... horrified. But there are MASSIVE rats that circle the building, like the size of a Yorki. Needless to say, after moving out as fast as possible, STAY FAR FAR FAR AWAY FROM THIS PLACE AT ALL COSTS. I IGNORED THE NEGATIVE REVIEWS, YOU SHOULD NOT.

    Update, they caught the person stealing packages but still offer no security during the day. Mice…read morestill huge issue and cleaning guy is super lazy. Looks like they created a fake Yelp account to boost reviews Seriously AVOID THIS PLACE!!!

    Express Kitchens - cabinetry - Updated May 2026

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