Horrible customer service. Have been a customer for about a year now and had work just done this…read moreweekend. I just stopped by to ask to use the bathroom and I was refused. Will never use this location again.

Please don't be fooled by the response by guest services to my review -- they have no intent or…read moreintention of helping me, or you, or anyone else.

I've been waxed 3 times in my life. I'm 167 years old. Waxing HURTS. Only for a second, but the…read morepain of waxing is profound, it's distinct, it's......terrible. Waxing the bikini area is not an experience normal people seek out. I felt brave today and went into Tammy's and asked for a Brazilian. I met Tammy, the actual Tammy, and she is a beautiful person. She has a calmness, a serenity about her that is palpable and infectious. I calmed down immediately when she walked into the room. We talked, about kids, about life, about our daughters, as she worked, and guess what? Tammy waxed me without hurting me. I couldn't believe how horrible it wasn't and I still can't believe I got the full Monty without wishing I'd had a Valium first! I'm no longer afraid of waxing, Thank you Tammy! Visits with you at your salon will become a regular part of my routine. :-) Also, the salon (I want to call it a studio) is spacious, and clean, And kinda fancy :-) and every person I came into contact with there today was pleasant and patient and courteous. Way to hook people in and make us lifetime guests. Thank you.

Service is very hit or miss with regard to politeness. Before your eyebrows are threaded, the…read moreestheticians don't clean your eyebrows. The tiniest amount of aloe Vera is put on your brows after (on top of the make up you already have on your face).

Certain places don't require long reviews. This is one of them. Customer service was amazing…read more Quality of service was nothing short of superior. Being a resident of the Washington DC area and making Spa Boutique 2go a stop on a random trip to NYC, the experience was enough to make me come back to NYC regularly just for a massage. I will definitely be back.

I absolutely love this place! My special little oasis in Harlem. Staff is amazing and treat you…read morelike royalty! Highly recommend this place for a quiet relaxing massage and serenity!

Today was the best experience I ever had. Tenika and her staff are the greatest the atmosphere and…read moreservice was wonderful. I have with a huge smile. I love my facial and teeth whitening I will definitely be going back

I met the Wax Divah at the Harlem Bazaar and felt led to book a Brazilian. It's one of the most…read morebeautiful spaces I've seen. The wax was so thorough and felt great after. I bought the turmeric scrub and ingrown hair serum. The serum is magic. My skin feels so great down there. I use it after every shower. Highly recommend.

The service was great, threading my eyebrows took like 5 minutes, and it was cheap! I would…read moredefinitely go again

You can go to those overpriced places to have your hair removed. I prefer to go where the job gets…read moredone without judgement and where they appreciate my business without an endless sales pitch. They may ask if you would like additional services but they won't harass you about it. They give you an opportunity to check their handiwork and they are topnotch when it comes to cleanliness and hygiene. The shop also has a frequent user card that is a bonus. They offer hair removal services, facials, lashes and henna. I usually stick to the hair removal services and I'm satisfied. The location is small, clean and open pretty late. The staff is efficient, welcoming and thorough.

Service5/5 Quality 5/5…read moreVibe 2/5 I can't beat this price point for this service. The woman was kind and quick. Whenever I'm in Harlem this will be my go to spot for threading. No frills and there's a small salon inside as well, but it's okay because you're in and out.

Got my eyebrows done by Renu and she done a great job. Followed what I said on how I wanted my…read moreeyebrows done. Think I found my new eyebrow lady

Support these ladies! I come in periodically for a wax and am always well taken care of. The room…read moreis very clean and you can get appointments same day. Note to always bring cash

With over 3 hours left of operations was told to come back tomorrow ( which wasn't possible I am…read morefrom out of town) even though 2 people were waiting and it wasn't even full. Guess they wanted a chill day.

I went to get DPN removal with my 2 family members. Our experience was great ! Very welcoming . She…read moreseemed very knowledgeable. I am pleased with things so far I can't wait to see my results but I definitely recommend this place to look into. Thanks Angela you were amazing !!

Ive been getting my laser hair removal done at Harlem Zen and I love everything about the…read moreexperience! Angela has such a calm soothing voice, she is knowledgable and goes in depth in answering all my questions & making sure I am completely comfortable. Definitely recommend!

I only got one service there but I'll definitely be back. The entire space is beautiful, well lit,…read moreand the ambiance is everything a salon should be. Olivia is incredibly attentive, thorough, and has a very warm and welcoming energy. Everyone is professional but still personable, and I can't wait to go back!

Came for a wax and was so pleased with the service - Olivia did an amazing job and it was a…read morepleasure to spend time in her spotless, sunlit, thoughtfully decorated space!

Been using BWC for over a decade and Corina is the very best. She did my first Brasilian and still…read moredoes them. If you're a first timer, she patiently explains what to expect-and does a fantastic job. You'll never regret it and be very satisfied at the result. Wax with confidence!

I have been a happy client for almost 3 years now! Very clean facility, time efficient, and least…read morepainful brazilian wax experience. I would 10/10 recommend this business.