I used this establishment as a referral from a friend who's window was shattered in Deep Ellum…read morealong with mine. We both has our window replaced on the same day. Ironically we both has the same repairman to come out to our locations. I went back and forth on my decision when it came to this review. I wanted to give the repairman (Paul) and his manager (Kevin) the benefit of doubt. However, the joke would on me after the jobs were complete. When my window was finished he did not call me back out to the vehicle to inspected. I was meet at work with the invoice and requested I inspect the work before paying for the service. At that time he informed me of not being able to recalibrate my window and I needed to bing it to the shop. I responded by requested a refund on the visit fee being that the work would have me at the shop. This is where I should have known that the knowledge of the repair wasn't there because I googled how fix the calibration. Now even though I aided in the full repair of my window I still paid the full amount.( I also received a text from the repairman the next morning requesting what link I used to recalibrate my window) Which leads me to the following day when I took my car to the car wash. As Im cleaning my car I rolled down all the windows to find that my passenger door panel is off a little. Immediately contacted the repairman direct and told me he could come out on the following day. I waited and was okay with him missing the first day because of the rain and bad weather. What I didn't know is I would have to text him 3 days after the rain requesting the job be finished. He informs me that he's sorry and it would take him 2 additional days to come out because he would be on his personal time. At this point I'm pissed because you are having to do this because your work wasn't complete! He informs me that I can reach out this his manager if that didn't work out. I contacted the manager and informed him of my repair and he told me I could bring it in and get a refund on the travel fee. Now as anyone else I had an unforeseen family emergency. This took me out of the play for 3 days and on today I called to make sure we were still okay on my repair. The manager says yes you just have to bring it in but the morning time. granted the call was placed at 11.30am so I asked, "what about now?" To my surprise Im told yes but it's first come first serve so there's people ahead of me and I would have to wait. Now I understand everyone is admit about their windows being repaired as was I. In the same token I was admit that the work would be completed after the 1st visit. Just to throw this out there don't assume because you are tipping someone to do a service for you and providing them fluids on a hot summer day. That they will live up to that work expectation. If you remember at the beginning I mentioned my friend's window was being replaced on the same day. The day of the rainstorm her window wasn't done properly causing the rain to flood her floor. This pricing at this establishment was fair and the travel service help young working individuals like us but the quality of the work, customer service and product knowledge needs WORK!!!!!!! Update on my window and the subpar service provided by this business. I had to return to the shop because the repairer left glass in my door panel. Despite numerous opportunities for the shop to rectify the situation, I am now pursuing legal action. This location required me to drive over 30 minutes to the shop to have the remaining glass removed from my door panel. To my surprise, I left my car out due to company visiting, and we experienced heavy rain. Upon entering my car, I noticed a puddle in my passenger floorboard (the side of the door panel where the window was repaired). I immediately contacted the shop and returned my car for the third time. The front desk representative provided a different explanation than what was communicated via text message. I will be uploading video footage, text messages, and photographs over the course of this experience. Services Auto side window replacement, Window repair

great team, very quick install and helped with a window switch issue I had. would highly recommend…read more I have been here with 2 cars of mine and no regrets with a lifetime guarantee

Hooligans bashed in my drivers side window last night. Read…read morereviews for Glass Leader Auto Glass and called this morning. Luis was very cordial and knowlegable. He responded within a couple of hours and fixed my window at my work site. His expertise on pricing and installation was a big relief. Thank you Luis.

This company is very responsive and even worked with the insurance company…read more Luis even ordered a part that was incorrectly put on from a prior install and didn't charge for this part. Luis was great to work with and even came out to our place business. I highly recommend them for your auto glass needs!!!

Such an amazing experience!! Awesome customer service, very reliable and knowledgeable. The…read moreinstallation was done within the hour and looked amazing.

This place is awesome totally recommend this place to everyone. We took our car because we had a…read morecrack, they were professional, quick and they even clean inside your car. Great job guys I'm a very happy customer. I hope my windshield never breaks again but if it does will see you.

Do not take your vehicle here. The quality is low at best, and you are lucky if your panels,…read morelights, etc. line up and look ok-ish, and you don't have new noises and rattles. They went through my vehicle and used my jack. They didn't bother to put it back where it belongs and left an oil stain in the back. Expect over spray on the clear coat, and imperfections in the paint. They don't store your vehicle well. If they attempt to fix, rather than replace a part, it won't be done properly. If you are using insurance, take your vehicle somewhere that the work is warrantied by your insurance company. To finish out my "repair" properly, I will have to source the "repaired" parts from a junkyard that are in better condition that what was paid to be fixed

These guys know what they're doing and I've had pleasant interactions dealing with them in the…read morepast. Beyond anything else - I feel as if I can trust them. When I ask questions, I get honest responses and I don't feel as if I'm trying to be "sold" on anything. To me that is a huge deal. I've already had two vehicles worked on and they were repaired to 'like-new' status. 5-stars for sure.

I can't say enough great things about Precision Hail and Collision. They were great with…read morecommunication and their service was outstanding. I was 0:2 versus I-635, and my front bumper paid the price. Being a lease return, I was looking for affordable work but done professionally. Rick was great to work with, finding me the best deal possible, while being very kind. And the work they did was flawless...good as new! (Even my dog was impressed!) I will definitely be recommending Rick and Precision Hail and Collision to friends and family.

I have done business here twice now and both good experiences. I will return! John was honest,…read morehelpful and knowledgable. I trust them with my car. Excellent, professional service!

I recently had underfloor covering sound insulation fitted to my new Kia Sorento Hybrid and the job…read morewas completed in a timely manner at an acceptable pre quoted cost also with step by step photos of the process submitted to me during this custom installation so I highly recommend Texas Audio!

Moe is the man, no doubt will get you taken care of. Professional and personable experienceread more

Craftsman hail team did a wonderful job.They replied to all my questions politely.They got my car…read moreand got the work done in less than two weeks whereas the wait time for other bodyshops were too high,They did a perfect job.My car looks pretty new and I am highly impressed with the their work.

In the most recent hail storm my Acura MDX sustained nearly $7k in damage. The windshield was…read morebroken and it had dents all over. Jeremy with Craftsman got me scheduled for repairs, and he and David met me at Enterprise so that I could get into a rental. They did all the work with my insurance, and returned my car looking new again, and definitely much cleaner than they got it! If you have hail damage, these guys are awesome. I had to do almost nothing and my car looks great!

I took my 2021 Cadillac ct5 v came out like brand new paint job look like factory great customer…read moreservice

Issac helped me after Safelite dented my roof when changing my windshield. Issac was friendly and…read morevery responsive to my questions. I would definitely come back as a lifetime customer.