1. Express Auto Care

0

Fort Lauderdale, FL

Express Auto Care

1.0 (1 review)
Closed • 7:00 am - 7:00 pm

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Services - Express Auto Care

Auto engine repair

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9 months ago

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Sam's Automotive - Computerized 4 Wheel Alignments

Sam's Automotive

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I had somewhat of crazy experience but I have to say I'm glad it happened at Sam's. This was my…read morefirst time here, I came because I saw the great reviews on Yelp and I was looking for an honest mechanic due to being scammed a few times with this car already. My check engine light was on and I knew of a previous oil leak that I was told wasn't major but I should get it looked at. The check engine light was an easy tune-up and the leak turned out to be major coming from the valve cover... all good and done. We also replaced all 4 tires with alignment. When they went to call me in to pickup, the mechanic found that there was a separate oil leak from a different area and it would be a simple fix replacing a small hose. Turns out the hose has a manufacturing defect and wouldn't fit correctly, they had to keep my car an extra 4 days and try 3 different hoses in total to get this leak to stop. This was such a blow because I use my car for work. Nobody had the part and the ones that did offered the defective one. The part was in back order with the dealership. This was a tricky spot, I believe Sam's found an aftermarket hose that did the job...but it took a lot of effort, putting on 3 different hoses and running around calling everyone in town. They could've easily given my car back in the beginning saying "not our problem" or ignored it, or when they ran into all that trouble and the issue looked "unfixable" they could've just told me to pick the car up and tell me they can't help me. But they were the ones to keep trying everything, without my prompting, and ultimately they fixed the car. They didn't even charge me extra, in fact they worked all this into what I was already getting done. I ended up paying close to my original quote maybe even less. All in all, I'm happy that this happened at Sam's, they handled it like pros, they were honest and fair and transparent the whole way. Larry at the front was my contact the whole time and that guy is a legend, he really cares about people and it shows. He really felt bad that this made me lose out on 4 days of work, I could tell it bothered him. What more could you ask for a business that cares about you. My car is running great, all symptoms and problems seem to be resolved! I would most definitely come back, they have me as a loyal customer, I would recommend anybody I knew to them.

I was searching for a reputable auto repair shop and so glad to say I think I found one…read more I was having minor issues with my truck and I usually don't like the dealer because they're so expensive. I came to my Yelp community and you guys did but disappoint. I read the reviews and decided to give it a try. The guys here was so knowledgeable and I could tell they knew what they were doing. I left my truck and witching a few hours I picked it up and it was good as new again. Thank you so much for the great work and I highly recommend this shop.

Express Auto Care - autorepair - Updated October 2026

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