Frontier installed my new fiber modem in the garage. Obviously, this installation cut the speeds…read morein the house in half. Darren moved the modem into my family room and doubled the speed I was getting. He was responsive to my request, a pleasure to work with and fixed my speed problem at about half the price I had been quoted by another company. Can't say enough about how great the experience was

Punctual, great communication and addressed everything I needed. 10/10 would recommend. I had a…read morefew cat6 lines dropped into my office and he did great clean efficient work. Thanks again!

I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

They came out and mounted our Samsung Frame tv. Guys were all nice, quiet, quick and efficient…read more Super fair pricing and nice experience all around. Would recommend!

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

I needed an OSHA-compliant ladder in my closet for my attic…read more Quick, painless, beautiful.

Prompt response and fair quote in line with the market as we shopped around. Work was able to start…read moreand completed in reasonable time. We had a number of work to be done to prepare our home from sale: dryrot replacement, wall patching, sealing, grout cleaning/repair, and painting. Overall very pleased with the work done.

This company is the best in the business! Fast, efficient top quality equipment and incredible…read morecustomer service! Highly recommend them for all your security needs!

The camera guys are awesome! The service was quick and efficient. The system is so easy to use! I…read morewill definitely be recommending this company to my friends, family, and business owners! Thanks again Mike!

I highly recommend Alan and Watch Dog Security! I spent a lot of time researching alarm systems and…read morecontacted a good number of companies to find someone who could update my 25-year-old home alarm system while integrating both new wireless sensors and my existing hardwired contacts into a new cellular control panel. Only one other company, which was not locally owned and was more expensive, had the skills and willingness to build and install the type of system I wanted. Alan was fantastic from start to finish. He was responsive, professional, knowledgeable, and very transparent about pricing and monitoring options. There were no high-pressure sales tactics or gimmicks, just honest guidance and quality work. He completed the installation promptly, took the time to teach us how to use the new system, and even checked in afterward to make sure everything was working well. I appreciated his straightforward approach and the quality of the work. I would definitely recommend Watch Dog Security to anyone looking for a reliable local alarm company.

I have a much better update to post. Alan came through all the way. He troubleshooted the original…read morecamera, bought a new one that also didn't work, He then researched and found a much better product, installed it and made sure everything was perfect. He spent hours on this, all included in the original quote. This is my update: Installation: great, Follow-up: great

Best service and quality, affordable price and very professional and good customer service.read more

From the owner: Residential and commercial and industrial electrical work , low voltage wiring (audio, video,…read morenetworking ,security cameras), home automation, we are accepted by PG&E as a Trade Professional Contractor for their rebate program City of Roseville trusted contractor for home Electrification and we are Specialist to bring your electrical bill lower and get rebate from utility company for your organization's location by changing the existing lighting to efficient lighting. Call us today and start saving.If you have new electrical car dot be worry about charging, we are specialist to install best car charger power receptacle even when your panel doesn't have room.

This is a follow-up to my earlier review noting how responsive Brian was to my request for a quote…read moreto replace my 8 existing SDI video surveillance cameras with new HD-TVI cameras. Yesterday afternoon Brian performed the work and I could not be happier with the outcome. The camera replacements were not as straight forward as I had described. I had used silicon sealant around the base plates of my existing cameras which made their removal a bit tougher. The new cameras, although more technically advanced, were a lesser build quality then the existing cameras which added a bit of effort to their installation as well as their having shorter connect cable lengths. And, to top things off, the ambient temperature at my home hit 114 degrees during the installation. Brian made no complaints about the work or its taking longer than either of us anticipated but even offered to help me with some connection problems I was having with my new DVR as well as offering to assist me with a problem I was having with the system's app. I was not about to add any more work to his visit. And, Brian is simply really a nice guy. Hire him, you can't go wrong!

Brian and his team are extremely professional and reliable. They were on time, if not early, go…read moreevery appointment and kept us well informed of everything along the way. Highly recommend.

I just had my home equipped with security cameras/home network, and I can't explain how pleased I…read moream with the work done by Smarter Systems. The job was done in a timely manner and left nothing behind as if he was never here. If you're looking to upgrade your home, I strongly suggest giving Smarter Systems a call!

From the owner: I am a security system specialist, I specialize in troubleshooting network systems, low-voltage…read moresystems, access control systems and installations. Some examples are, smart integrated systems, Wi-Fi network systems & AiMesh systems, security and automation for lightning and device control. badge access control systems,

We have a whole house security/alarm system installed 15 years ago. The entire team, including the…read moreservice manager then Mr. Mike Dudich was quite professional in addition to being technically proficient. Over the years, we have very few technical problems with the system. Recently, we had a small technical problem and service call appointment was set up rather fast. The current service manager Justin himself came and resolved the problem within minutes. Justin is just wonderful. We would recommend Foothill Alarm Systems without reservations.

I have been using Foothill Alarm for over 20 yrs on multiple properties. Technician Justin has…read morealways been my technician, and he has always taken good care of us.