DO NOT BOOK. The positive reviews are from years ago. This agency booked flights and and Thailand…read moreitinerary for us (family of 5) and they booked the flights with the names in reverse order so that we were not able to board our flights (this was not apparent from our travel confirmation from the airline). It was a horrendous experience to be so excited for our first international trip since the birth of our son, then at 4AM at the airport, you're panicking, calling the agent, the airline, anyone who might be able to help and realizing that the plane is going to take off without you. The only remedy they offered was a credit for a future booking. As you can imagine, flights and itinerary for 5 people is not cheap. I'm still trying to get my money back months later.

I made three separate trips to four South Eastern Asian countries: Vietnam, Myanmar, Cambodia and…read moreMalaysia. Every trip was organized by Stephen from My Way Travel. I traveled most of my life and I've learned to distinguish a good travel agent from one, which is so-so. I must say that Stephen performance, his attention to a detail is quite remarkable. I even took my 15 year old grandson on the trip to Malaysia. I was a little concern on his behalf, but to my great relieve our complicated itinerary through Malaysia couldn't have been any smoother, more comfortable and care-free. I am in the planning stages for my next trip to South East. This time it is going to be Laos and Northern region Vietnam. I would trust to any travel agency to organize my trip, but My Way Travel. I recommend My Way Travel and Stephen very highly without any hesitation. Happy travels! William C.

1200+ for three vaccines. $300 for 15 minutes of information I could google. Such a rip off.read more

I scheduled an appointment for a suggested yellow fever vaccine for my trip to Tanzania - they…read moredidnt have the prices for vaccines online but they did have the price for the deposit. I got there and and they wanted almost $400 for the yellow fever shot - I declined and they still took my deposit even though i did show up but did not want the service due to the price. It was such a rip off

As good as it gets is HONESTLY AN UNDERSTATEMENT!!!!…read more I am always weary of companies that take advantage of people but after many reviews praising RTW I decided to take the jump and I AM SOOO HAPPY I DID!!! I am pretty sure I wouldn't have been able to get the care and treatment as I did with Tim. EVERY SINGLE FLIGHT was amazing, I took a trip to INdia, Nepal and NYC from MN, this was my first big trip so I was a little nervous, but when it kicked off... I felt like royalty! Tim got me on THE BEST FLIGHTS EVER, I was taken care of and every flight was smooth as whipped butter. I am being elaborate with my word usage, lol, I KNOW, but I almost enjoyed the travel more than I enjoyed the places I went! I started in Novemeber of last year (2013) and got back back mid january 2014, so amazing. I am very happy with this company, Tim you are amazing! I have been recommending all of my friends and associates! The cost and service was everything a super budget freak like me loved and honestly, I feel like I got way more! THANK YOU! THANK YOU! THANK YOU! Octavia

I would give this service a 10/5 if I could! There is no way I could have done my 11 country, 72…read moreday trip around the world without Tim @aroundtheworldticket.com. He is accessible, adaptable, so kind, and responded so quickly when there were issues. If I ever get the opportunity to travel internationally again this is the first call I will make! Thanks Tim for exceptional service!

Very knowledgeable professional and excellent customer service that will benefit everyone who needs…read morehelp with travel booking and insurance services. Highly recommend this business.

I can't begin to say how horrible the customer service is. I applied for a visa for my daughter,…read moreits taking a little more than expected time. This isn't a big deal. I called to ask what process they have in place in case we run out of time. At which point, the person on the other end just became upset and scold me that she doesn't know and its not her problem. That is, she's done all she can. That is not how you offer customer service. You don't (a) get upset at customer for asking for contingency plans (b) you don't say it's all you can do and (3) you don't hang up on the customer multiple times. I'm sure that in most cases there isn't anything you can do, but you run a business, there's so many ways you can answer that question.

We have used Sheree for many years, mainly for Hawaii and Mexico, but more recently for an extended…read moremulti-city European trip that includes a river cruise. She is patient, knowledgeable, and provides great travel insight.

We Did Not have a good experience at all. Very slow at…read morecommunicating. Took a couple of months emailing back & forth. No phone interactions. We always asked for options but never given any. 1. Sheree Only gave 1 option of airfare. Never put though my TSA # and frequent flyer info. 2. Sheree Never gave any hotel options. She only gave 1 hotel per city. Even when we ask for more. 3. Sheree Never gave any tour options. Again, she only gave one per city. 4. Sheree Never gave any tours we asked for in our emails. 5. She was choosing tours that were not our demographic. It looked like a trip for seniors. 6. We emailed many lists of our interests & questions that were all ignored. 7. When we finally chose to do our own tours after our disapointment seeing hers, she abruptly cancelled all of our booked hotels. She only told us after she cancelled them all. 8. Sheree refused to give us any costs of hotels, tours, trains, and flights within Spain. Not even one estimate! Sheree only insisted we would receive One Total Price that included the whole trip! We are extremely dissatisfied with her unprofessional behavior!

I don't understand these one star reviews. I booked Costco travel for our first Disney cruise and…read moreit was absolutely amazing. Everything was smooth and they have a great cancellation policy, with very clear dates for refunds if you need to cancel. We booked with them previously for our trip to Hawaii and once again absolutely amazing experience. I'm 100% team Costco travel.

We got semi-screwed on a cruise booking, we went with 3 parties in our group who booked together,…read morethe 2 of them were able to book an "XB" cabin which is any available balcony, (and subsequently, about 25% cheaper) than picking your own balcony.. we were not able to select the XB option, of course until the next day it magically appeared again for us. We ended up paying +$300 more than everyone else in our group because of Costco's technical error. Not fun! Will never use Costco travel again, total scam and not worth it. I called to get it adjusted 1 day later and they said it was "too late" -- thanks for nothing, Costco! Costco service is really not all it's cracked up to be, they are pretty bad tbh when the time comes for actual help on anything of significance.. Awful support, zero help, and no resolution. Thanks for allowing us to get ripped off +25% on our vacation compared to the other 2 groups who booked at the same exact hour as us. Fun start to the trip!

I needed to get a visa to visit China quickly as it was a last minute work/vacation trip…read more I searched high and low as its not super clear online where to get a Visa for China and some sites masquerade as the official place to get one as if they were the embassy or govt approved. My Mom got her China Visa here and pointed me to go there. Nothing like a personal referral! We both worked with Addi, most likely the youngest female there and she spoke english which made it easier for since my mandarin is not pristine. Not very personable, though I am not saying she is unfriendly, just a kind of no nonsense, efficient, get my request/transaction done type of deal which is fine with me too. While the non rush Visa estimation takes ballpark 2-3 weeks, Addi got me my Visa in under 2 weeks which is much appreciated for somewhere around $400ish. Very happy as I am writing this review from Chongqing right now!

I was worried I had to jump through a bunch of obstacles but not only did they make the whole…read moreprocess simple but my visa came in like 2 weeks. I seriously highly recommend Lin, she was very kind and communicative, everyone else there is also very nice. Thank you Lin!!!!

This was my first time working with a travel agent, and David did not disappoint. He helped us…read morebuild an unforgettable, three week excursion through Thailand, Vietnam, and Cambodia. As the scope and duration of our itinerary grew beyond any trip we had previously taken, it quickly became overwhelming to plan it all ourselves. David worked hard to accommodate our wish list, and coordinated with multiple entities to ensure we had a seamless experience. I highly recommend DesignedTravel!

I was hesitant to work with a travel agent, but I am SO glad I found David! After spending several…read morehours trying to piece together a family trip to Japan on my own, I knew I was in over my head. This was our first trip to Japan and my Japanese is limited and this was a special occasion, so I felt a lot of pressure in planning this trip and opted for his fee-based planning services, which I'm so glad I did! What I appreciated most about David: 1) he offered a meet and greet before I committed to his paid services and he spent the time to learn about what we were hoping for in our trip, what were our concerns, fears, etc., and answer any question I had; 2) he truly listened and designed an itinerary that fit us perfectly and took into account specific needs we had; 3) he gave honest and candid tips about what we could reasonably expect within our budget; 4) he worked with us to find options that made the most sense (we had some wriggle room on cost but still had a budget); 5) he met with me before the trip to answer any questions and planning tips; 6) he met with me after our trip to talk about how it went and he invited my feedback. He had a local travel agent partner who helped design the trip, which I really appreciated because she had great local insight. She was also one of our guides for a food tour in Osaka and it was one of our highlights of the trip, she was delightful! It was a good mix of guided tours and free time, and all three tour guides were excellent! I would absolutely recommend him and hope to work with him again!