DO NOT BOOK. The positive reviews are from years ago. This agency booked flights and and Thailand…read moreitinerary for us (family of 5) and they booked the flights with the names in reverse order so that we were not able to board our flights (this was not apparent from our travel confirmation from the airline). It was a horrendous experience to be so excited for our first international trip since the birth of our son, then at 4AM at the airport, you're panicking, calling the agent, the airline, anyone who might be able to help and realizing that the plane is going to take off without you. The only remedy they offered was a credit for a future booking. As you can imagine, flights and itinerary for 5 people is not cheap. I'm still trying to get my money back months later.

I made three separate trips to four South Eastern Asian countries: Vietnam, Myanmar, Cambodia and…read moreMalaysia. Every trip was organized by Stephen from My Way Travel. I traveled most of my life and I've learned to distinguish a good travel agent from one, which is so-so. I must say that Stephen performance, his attention to a detail is quite remarkable. I even took my 15 year old grandson on the trip to Malaysia. I was a little concern on his behalf, but to my great relieve our complicated itinerary through Malaysia couldn't have been any smoother, more comfortable and care-free. I am in the planning stages for my next trip to South East. This time it is going to be Laos and Northern region Vietnam. I would trust to any travel agency to organize my trip, but My Way Travel. I recommend My Way Travel and Stephen very highly without any hesitation. Happy travels! William C.

I scheduled an appointment for a suggested yellow fever vaccine for my trip to Tanzania - they…read moredidnt have the prices for vaccines online but they did have the price for the deposit. I got there and and they wanted almost $400 for the yellow fever shot - I declined and they still took my deposit even though i did show up but did not want the service due to the price. It was such a rip off

1200+ for three vaccines. $300 for 15 minutes of information I could google. Such a rip off.read more

I would give this service a 10/5 if I could! There is no way I could have done my 11 country, 72…read moreday trip around the world without Tim @aroundtheworldticket.com. He is accessible, adaptable, so kind, and responded so quickly when there were issues. If I ever get the opportunity to travel internationally again this is the first call I will make! Thanks Tim for exceptional service!

100% recommend, regardless how big or small your travel itinerary might be!!…read more Tim, was acessible by phone and email and always quick to respond. He took into consideration the length of layovers, where I'd like to sit on the plane and even my dietary preference. Most impressive, he booked 80% of my flights on one of the best airlines, Emirates, at $400 less than anything I found. The experience was so positive, i wrote a post about it http://refreshed.is/2013/02/06/booking-tickets-around-the-world/

Miya and Holiday China were fantastic. I needed a visa for China. They helped me with a short…read moretimeline and were excellent at keeping me updated and resolving any issues!

When I contacted Holiday China, Lin helped me begin the process of applying to my visa. She was…read morevery efficient in helping me understand what I needed to prepare for my visa and was able to start the process immediately. Lin was very transparent and considerate in the application process. Thank you Lin!

We have used Sheree for many years, mainly for Hawaii and Mexico, but more recently for an extended…read moremulti-city European trip that includes a river cruise. She is patient, knowledgeable, and provides great travel insight.

We Did Not have a good experience at all. Very slow at…read morecommunicating. Took a couple of months emailing back & forth. No phone interactions. We always asked for options but never given any. 1. Sheree Only gave 1 option of airfare. Never put though my TSA # and frequent flyer info. 2. Sheree Never gave any hotel options. She only gave 1 hotel per city. Even when we ask for more. 3. Sheree Never gave any tour options. Again, she only gave one per city. 4. Sheree Never gave any tours we asked for in our emails. 5. She was choosing tours that were not our demographic. It looked like a trip for seniors. 6. We emailed many lists of our interests & questions that were all ignored. 7. When we finally chose to do our own tours after our disapointment seeing hers, she abruptly cancelled all of our booked hotels. She only told us after she cancelled them all. 8. Sheree refused to give us any costs of hotels, tours, trains, and flights within Spain. Not even one estimate! Sheree only insisted we would receive One Total Price that included the whole trip! We are extremely dissatisfied with her unprofessional behavior!

I love the people at Costco travel, Hannah, was the best. Their kindness and understanding on a…read moretravel package gone wrong, Hawaii had a hurricane and i had to go home. After reading their yelp reviews i was prepared for a disappointing experience, i didn't expect any refund back. Within a couple hours of my complaint, i was refunded 80% of travel cost, Thank you! I will definitely use Costco travel for my future adventures. Thank you for your kindness and understanding with my situation.

Disappointing Costco Travel Transportation Experience -- Do Not Recommend…read more We booked a travel package through Costco Travel for our honeymoon, which included transportation to and from the Cancun airport and our hotel. While the hotel itself was great, the transportation experience was absolutely horrible and put a damper on the start of our honeymoon. When we arrived at the Cancun airport, the transportation company was supposed to be displaying a Costco logo so we could easily identify them. They were not, which made it difficult to find our transportation. Unfortunately, things got much worse on the way to the hotel. Our shuttle broke down on the side of the road, leaving us stranded in another country in approximately 90° heat. The driver told us another vehicle would arrive in 5 minutes. Five minutes passed, and we were told it would be another 5 minutes. This continued, and we ultimately waited about an hour for another shuttle to arrive. Being stranded on the side of the road for an hour during what was supposed to be the beginning of our honeymoon was extremely stressful and unacceptable. This was a terrible way to start what should have been a special trip. After returning home, we contacted Costco Travel and were initially assured that they would make it up to us. After a lot of back-and-forth, however, the only compensation offered was $37 -- the amount that the transportation company had refunded to Costco. Costco did not provide any additional compensation, despite our request for a Costco gift card to acknowledge the poor experience. We expected much better from Costco, especially as loyal Executive members. The transportation company provided a terrible experience, and Costco's response afterward was equally disappointing. DO NOT BOOK TRANSPORTATION THROUGH COSTCO TRAVEL. The hotel was great, but the transportation service and Costco's handling of the situation were extremely disappointing.

I needed to get a visa to visit China quickly as it was a last minute work/vacation trip…read more I searched high and low as its not super clear online where to get a Visa for China and some sites masquerade as the official place to get one as if they were the embassy or govt approved. My Mom got her China Visa here and pointed me to go there. Nothing like a personal referral! We both worked with Addi, most likely the youngest female there and she spoke english which made it easier for since my mandarin is not pristine. Not very personable, though I am not saying she is unfriendly, just a kind of no nonsense, efficient, get my request/transaction done type of deal which is fine with me too. While the non rush Visa estimation takes ballpark 2-3 weeks, Addi got me my Visa in under 2 weeks which is much appreciated for somewhere around $400ish. Very happy as I am writing this review from Chongqing right now!

I was worried I had to jump through a bunch of obstacles but not only did they make the whole…read moreprocess simple but my visa came in like 2 weeks. I seriously highly recommend Lin, she was very kind and communicative, everyone else there is also very nice. Thank you Lin!!!!

This was my first time working with a travel agent, and David did not disappoint. He helped us…read morebuild an unforgettable, three week excursion through Thailand, Vietnam, and Cambodia. As the scope and duration of our itinerary grew beyond any trip we had previously taken, it quickly became overwhelming to plan it all ourselves. David worked hard to accommodate our wish list, and coordinated with multiple entities to ensure we had a seamless experience. I highly recommend DesignedTravel!

David built a curated trip for our group of 6 in Argentina that was the perfect blend of our…read moreinterests and desires. No bus tours here! The best food, best wine, and crazy outdoor adventures blended with special cultural experiences. David spent time with me and our group ensuring the itinerary was just right for us, helping with interior travel and the big flights to and from. The on-the-ground guides he hired were perfect! And, when a minor issue emerged while on the ground, David was responsive immediately and helped to resolve it within hours! This is exactly why you hire a travel agent, so you can enjoy your vacation and not worry. Highly recommend David Hawkraven and look forward to future trips with his assistance!