The customer service was TERRIBLE. Once i walked in there were boxes everywhere like they had just moved into the location but never finish unpacking. the prices were not shown and they didn't even have regular nail polish on display. Also, the main man that spoke english had an attitude with me and my boyfriend because we asked for the wait time. On top of that I spent around $50-$60 and my paint chipped by the next day. The whole experience was not worth my time or money. I would not recommend this salon to anyone. read more

I love this place !! Ask for lee, you can show him any picture and he can do it perfectly! 10/10 recommend this place to anyone and everyone. It's hard to find a decent nail place in Tallahassee but I'm so glad I found one , and it's close to home! read more

Greatest service I have ever received at a nail salon. My lady actually took her time massaging me in both my manicure and pedicure. She did an amazing job and I did not feel rushed at all (but she didn't take too long either). Their prices are reasonable and their energy is great! I will be going back! read more

My toes was not polished right the first time I went . Went back to the same lady the next day for her to fix her mistakes she didn't fix anything she obviously don't know how to polish toes! read more

Told me the wait was 30 minutes. Waited for 3 hours ! Customers would come in the owner kept saying the wait was short. They didn't respect people's appointment time. 2 people came in for appointments, one at 3:30 and one at 5pm. They waited over 25 minutes for there appointment. When I was getting my nails removed I specifically asked for a soak off and I had to explain to my nail tech what to do to remove an acrylic.. like WHAT ? She proceeded to "pop" off my nails, not attempting to do what I asked. Then she randomly stopped and started doing someone else. UNPROFESSIONAL. Not organized at alllll, they don't keep check of who's doing what and when they have appointments and they do not care about your time. Not worth paying. Also the ceiling was leaking on my back throughout my appointment. This is a week after my appointment and 3 nails are broken, 1 is cracked. How you ask ??? Simply by walking, brushing my hand through my hair and nothing it just broke ! My friend that came with me only had 4 nails. Wouldn't give 1 star, I should of just walked out without paying bc y'all shouldn't be open at all. PERIOD read more

I set an appointment for 10am, the time that they opened, two days prior to my requested appointment date. I showed up early, they showed up 15 minutes late. Let me repeat that, they were 15 minutes late opening the business when they knew they had a customer appointment as well. I left without service and went to another salon. I have no review for the quality of their service, but this was extremely unprofessional and I won't go back, even if they were the best nail salon in Tallahassee. read more

I visited this nail salon accidentally. I had intentions on visiting a different shop, but they were overwhelming busy and I could not wait-I needed my nails done that day! So, I used Yelp to find the location nearest me, which was this place, and I called 15 min before closing to ask if they could get me in for a fill. It was close, but they said yes and I was so glad. Nick was the tech that did my nails and he did a wonderful job. He had many of the qualities I look for in a nail tech, friendly, knowledgeable, and patient. He explained everything thing up front in regards to price. He told me about services offered at this business without me feeling like it was a forced sale. He wasn't the fastest, but he let me know speed wasn't his thing up front. I even tried a new mood changing polish that I am loving! I would definitely recommend visiting Nick or Tina, but everyone working here seemed to care about the customers. They even give you a mini hand massage with your nail service! Awesome! I will definitely be returning. read more

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The worst. I been coming there for over 3 years and going to Tiffany. I didn't like the color and how she polished it and i asked for a different color. They charged me the additional 10 for the color change. I hadn't even paid for the first color so how am I charged twice during the same visit?? The worst customer service. I will never spend money at this place every AGAIN!! If a customer doesn't like something they should be able to complain without being charged a fee. The worst nail shop in tallahasee. Avoid this place at all cost. When I called the manager lee wouldn't even get on the phone. DO not spend your money here. read more

STAY AWAY!!! Don't waste your time or get your money stolen. This place of RIP OFF, not business is the sorriest excuse for an establishment I've ever visited. I was unknowingly overcharged, the nail "artist" CAN NOT polish, the supply was extremely limited, and they are not clean, they do not sterile their instruments and will sit you down without cleaning any supplies or chairs.Recommendation is to just stay clear of this filthy place. read more

If I could rate my experience negatively, I would. This is my first and last visit at this shop, and I am not even the one getting serviced. My friend had been in the chair for over an hour and still has no polish on her nails. The filing is not precise and nothing about the atmosphere is professional and welcoming. It took 3 people on her nails to try to get the shape right, and it still wasn't right. The staff got into an arguing match with my friend and still wanted her to pay. This was just a horrible experience. Not only did they did not understand that she wanted it how she wanted it, they did not care about her concerns. Horrible horrible service. Do not go here! read more

Terrible experience at Exotic Nails. They are very unprofessional and do not do a good job on your nails. I got gel on my nails and the polish was bumpy and on my skin. It Looked like something I could have done myself. Bc I had somewhere to be, I left disappointed. When I went back i ask them for a refund or to fix the poor job they did. They said no I can not get a refund they will fix it. When I sat in the ladies chair she applied another layer of gel polish on top of the already bumpy polish, which made it look worse! I ask for her to remove it. She put the aluminum foil and acetone on my nails and had me sit to let it soak off while she did someone else's nails. Once she was done with the other girls nails I thought it was now my turn to get my nails done... nope now she decided to give me my refund and told me to take off the gel polish myself. I've never experienced such terrible customer service and unprofessionalism in my life. I was so embarrassed and left with the aluminum foils on my fingers to another nail shop. Do not get your nails done here! They are trash!! read more

WORST EXPERIENCE EVER , they don't even deserve a star !!! When I go to get my nails done , which is often, I like to go over the price because I know they like to add on and change the prices. I was quoted at one price, in the midst of me getting my nails done I was told that the manager thought I was talking about something else and it would be more. That did not sit well with me, for the simple fact the lady brought over an example of what i was requesting and I identified that as what I wanted. At that point i was not willing to settle for the increased price. After letting them know that , i was told that i had to take off my nails by myself because I already used up there time. They then proceeded to cut down my nails, with an attitude, she cuts my finger with the scissors. They would not provide me with any assistance in taking off my nails after a mistake they made and told me it would cost me. They ignored me when i questioned their customer service. VERY RUDE , don't deserve a dime! read more

I had heard good things about this place, and there were a lot of customers when I came in... But my experience wasn't great. My pedicure was rough (the massage hurt) and very sloppy. I had to ask to have it fixed twice and then I had to myself. I got home and it smudged within 2 hours. I got gel nails for my mani, and I was not impressed. My two hands were two different shades of the color I chose, the color was not evenly spread, and I had one chip off within three days. It was very hot inside as well which made me uncomfortable. It was affordable, but I guess you get what you pay for. I hate writing negative reviews for businesses but I just was not satisfied. read more