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Exit 28 Automoblies

2.7 (3 reviews)
Closed • 9:00 am - 6:00 pm

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7 years ago

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9 years ago

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Lake Norman Hyundai

Lake Norman Hyundai

(206 reviews)

my experience with Lake Norman Hyundai last Monday was phenomenal. Richard Marsh, the sales rep who…read moregreeted me and my friend when we walked in, was absolutely wonderful. No push, just information and he answered a ton of questions patiently and cheerfully. He was really awesome. Turned out that going in for information and leasing a car was absolutely in the plan and that subject was thoroughly discussed, pros and cons. Everyone from the manager to Richard to the finance guy were patient and wonderful. I had purchased a Hyundai Sonata, '08 I think, back in 2010 at Lake Norman Hyundai and I had an extremely positive experience over the years with that vehicle and the dealership, et cetera. I love my car and I love the fact that I can message Richard or call is right there to help even after the deal is done the papers are signed. I made an appointment with him on Wednesday to go up and go over the myriad of features in the car and he spent two hours with me, sitting in my car out front of the dealership going over absolutely everything.

My husband and I couldn't be more pleased with our purchase experience at Lake Norman Hyundai…read more Garrett, our salesman provided top notch professional, caring, informative service from start to finish. From the test drive to communicating in detail throughout the paperwork process, then sitting in the car and reviewing how to set up all the features in our new Tucson hybrid. He consistently left us feeling we made the right choice stopping in to LNH that day. Even after we noticed an unfamiliar sound after driving, he told us to bring the car back in to have it checked that same day and the service tech rode with us and explained why the sound was different from what we were used to. We have had many car purchases both being in our mid sixties and this experience by far was by far the best. We highly recommend Garrett and LNH!

Lake Norman INFINITI

Lake Norman INFINITI

(69 reviews)

Excellent service by Steven in sales made things happen and car delivered home within 24 hours…read more Also Service Director Jan and Tyler In service went above and beyond to service and upkeep my vehicle with great communication and fair pricing Thank you All.

My vehicle is currently still at the service center, so this review is ongoing…read more In August, I brought my vehicle in for a cold-start high-pitched squeal. It was diagnosed as a serpentine belt issue and not covered under my extended warranty due to normal wear. I asked at that time that pulleys and tensioners be checked to ensure there was not a larger underlying issue, as the noise concerned me. I was told everything else checked out, so I proceeded with the repair. A few months later, the same noise returned. I dropped the vehicle off in mid-December and was later informed the issue was a timing chain repair estimated at over $6,000 -- just days after my extended warranty expired. I received a voicemail to notify me of the need for a $6400 repair, and ask if I'd like to be placed with a salesman so they can get me in something new. My concern is that the original noise was present and documented while the vehicle was still under warranty, and I have requested that this be reviewed as a continuation of the original concern rather than a new failure. Communication has been inconsistent, and I am still awaiting a discussion with the service manager regarding next steps. I am hopeful this can be reviewed fairly based on service history, and I will update this review once the matter is resolved.

Exit 28 Automoblies - car_dealers - Updated May 2026

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