my experience with Lake Norman Hyundai last Monday was phenomenal. Richard Marsh, the sales rep who…read moregreeted me and my friend when we walked in, was absolutely wonderful. No push, just information and he answered a ton of questions patiently and cheerfully. He was really awesome. Turned out that going in for information and leasing a car was absolutely in the plan and that subject was thoroughly discussed, pros and cons. Everyone from the manager to Richard to the finance guy were patient and wonderful. I had purchased a Hyundai Sonata, '08 I think, back in 2010 at Lake Norman Hyundai and I had an extremely positive experience over the years with that vehicle and the dealership, et cetera. I love my car and I love the fact that I can message Richard or call is right there to help even after the deal is done the papers are signed. I made an appointment with him on Wednesday to go up and go over the myriad of features in the car and he spent two hours with me, sitting in my car out front of the dealership going over absolutely everything.

My husband and I couldn't be more pleased with our purchase experience at Lake Norman Hyundai…read more Garrett, our salesman provided top notch professional, caring, informative service from start to finish. From the test drive to communicating in detail throughout the paperwork process, then sitting in the car and reviewing how to set up all the features in our new Tucson hybrid. He consistently left us feeling we made the right choice stopping in to LNH that day. Even after we noticed an unfamiliar sound after driving, he told us to bring the car back in to have it checked that same day and the service tech rode with us and explained why the sound was different from what we were used to. We have had many car purchases both being in our mid sixties and this experience by far was by far the best. We highly recommend Garrett and LNH!

On Tuesday, April 21, 2026, Raj (sales manager) at Lake Norman Chrysler, Dodge, Jeep, Ram in…read moreCornelius, NC assisted me with getting an issue fixed on my new 2025 Jeep Gladiator Rubicon X when no one else would. He is truly a person of his word. I have purchased two new Jeeps from this dealership. Because of Raj and Mike (my salesman), I plan to buy my next new Jeep from this dealership. Craig (a very satisfied customer)

Over the course of 4 days negotiated a cash price on a used Jeep by phone/text, after visiting the…read moredealership twice to test drive the vehicle. After less than responsive followup by the salesman, we finally agreed on price and I arranged to meet at the dealership in less than two hours to complete the purchase. On my way there I received a text that I might want to wait, since that they were processing a credit application for someone else to potentially buy the vehicle. Said it is their policy not to hold a vehicle, since sometimes people don't show up (I.e, since others don't always honor their word we don't either). No integrity or ethics. If they treat customers on their way to their dealership to complete an agreed transaction with cash in hand this way, I can't imagine how they treat customers afterwards. Will never do business with them. Although disappointed in the experience, glad I found out who they truly are before giving them my business.

Excellent service by Steven in sales made things happen and car delivered home within 24 hours…read more Also Service Director Jan and Tyler In service went above and beyond to service and upkeep my vehicle with great communication and fair pricing Thank you All.

My vehicle is currently still at the service center, so this review is ongoing…read more In August, I brought my vehicle in for a cold-start high-pitched squeal. It was diagnosed as a serpentine belt issue and not covered under my extended warranty due to normal wear. I asked at that time that pulleys and tensioners be checked to ensure there was not a larger underlying issue, as the noise concerned me. I was told everything else checked out, so I proceeded with the repair. A few months later, the same noise returned. I dropped the vehicle off in mid-December and was later informed the issue was a timing chain repair estimated at over $6,000 -- just days after my extended warranty expired. I received a voicemail to notify me of the need for a $6400 repair, and ask if I'd like to be placed with a salesman so they can get me in something new. My concern is that the original noise was present and documented while the vehicle was still under warranty, and I have requested that this be reviewed as a continuation of the original concern rather than a new failure. Communication has been inconsistent, and I am still awaiting a discussion with the service manager regarding next steps. I am hopeful this can be reviewed fairly based on service history, and I will update this review once the matter is resolved.

Updated Review (Friday): I wanted to provide an update--on…read moreFriday, Daniel Parker reached out to me after receiving my email and quickly rectified the situation. I also spoke with Perry, and together they made sure everything was taken care of. I received a complimentary oil change and was provided with a shuttle to and from work, which made things incredibly convenient. After everything was resolved, I'm very pleased with the turnaround and the immediate response. Thank you to Daniel and Perry for making things right.

Unbelievable crappy service. I can't even get the service/parts department to write up a valid…read morequote. If a competent person exists at the place, perhaps they could help. They may want to check their phone systems this morning as none of their lines are working (per Verizon).

The absolute best buying experience I have ever had. John was so helpful and nice from the phone…read moreconversation all the way to finalizing the purchase. All the staff made us feel so welcomed. I love my new car!

Went down to the Exchange to look at a car they had and couldn't say anything about John's…read morehospitality, honesty other than 5 stars. He answered all my questions, no pressure for the sale. I would definitely recommend their auto exchange to everybody who is looking for another vehicle.

I would be very cautious about using this mechanic service for anything other than an oil change…read more I had a check engine light issue and their diagnostics indicated low compression on #3 cylinder, their recommendation was replace the engine. I ended up taking my Audi Q5 to a Import specialist and they indicated the issue was a bad fuel injector. They were able to take care of the repair in short order. They also told me that previous work done by Woodies wasn't done correctly and they had to do it over. They talk about their quality of service and their ASE certified mechanics and their belief in Customer Service and treating you like family. That was not my experience.

i take my girls car there and tells them they put new o2 sensors on And not to change. What do…read morethey do change o2 sensors when I'm out the country. They take advantage of my girl. $600 later.Beware I wish I looked online Their reputation is true!

Graham, TJ and the rest of the crew are top notch! They have worked on several cars for me over the…read morepast few years from minivans to an old beat up Land Cruiser and always advised on what made sense to do, not what might make them the most $. I trust them with the cars my wife drives and my new teen driver!

I dont like bad reviews and I rarely give them. But unless you know your stuff when it comes to…read morecars, Do not go here. As a single female who doesn't know anything, I feel they took advantage of that. Two people within Murray's told me different stories. One said I need this, this and that and the other said no you dont. I did have them do some ac work. They forgot to put the hood cover back on for the engine so I had to go back. When I called, they said, Oh, that happens all the time. Needless to say, I went to a other mechanic who did a thorough diagnostic on the car as if he was buying it. He said confirmed I do not need $2000 in repairs...ughhh

We purchased a classic car that was in good shape, but just needed some little tweaks to make it…read morerun amazing. Kevin and Kenny did a WONDERFUL job on our car! Not many garages work on 50+ year old cars, and considering that, the price was fair. I agree with other posters that they go above and beyond in their service. I won't be taking my classic to anyone else, and I try to sing their praises to anyone who will listen.

Brothers did an amazing job on my 50 Ford Coupe. Brakes, steering, Vintage Air, wiring, turn…read moresignals, all installed to maintain the stock look. This family does it all with two generations of knowledge and experience. Great work!

Sporadic at Best. I…read morelived in Corenlius for almost 25 years before to moving to Trilogy in Denver. Needless to say, I often used Carolina Springs Autospa with mixed results. Normally the would not clean the inside of the rear window. Went last week since I was in the area and same problem even though I pointed out in advance that tended to miss the rear window. Autobell in Mooresville and in Denver NC are only slightly better but they still miss the inside of the rear window. Can relate because I've cleaned them myself and in an Audi A-4, it's a bit of a a contortionist exercise but that is the reason I take the car and my wife's SUV to full-service car washes

After being at a ranch and a farm, the Yukon was filthy. We drive back tomorrow and I need a clean…read moretruck. I've driven past this car wash a bunch of times as it's right around the corner. Stopped in for a Managers Special. Under $30 they offer the inside and out plus windows and wheels. It's like taking a long hot shower. Lots of friendly thorough car people here. Glad I stopped in