Adding for a separate experience from yesterday (5/22/26)…read more Had such a great experience at Juva thanks to Jerry! He was incredibly patient with me, super personable, and took the time to make sure I was completely satisfied with everything before I left. I never felt rushed or pressured at all, which honestly made the whole experience so much better. You can tell he genuinely cares about helping people and making sure they leave happy. Thank you again Jerry for the amazing customer service -- definitely appreciate you!

Communication and delivery sub par than Eaze. Eaze seems Much better communication and much…read morebetter delivery. Ordered on Friday for Saturday delivery. There is very little information in emails confirming what you bought at all. Quality seemed good what I bought. Price was good. Driver was friendly. This was my first time experience. I'm not sure if I would buy again. Maybe. I just thought the communication with what was purchased (emails) would have helped and if I order for 11-1 the next day, not get it at 12:45pm. I guess next time I'll just order earlier than I know. On the fence.

Went to the address, realized it was a house didn't get anything. Looks like delivery only.read more

Convenient and legit for the most part. However, several times, I have received orders that are…read moreclearly not what was advertised on the website. Most recently, one purchase that was priced higher because of the strain was complete crap. Sprayed down, old, and probably moldy because Ive been coughing like bronchitis for three days. Everything is bagged so you really don't know what you will be getting and the last two vapes were unsmokeable. Also THC percentages are exaggerated on the site. Delivery is fast, smooth and friendly.

THE HeLLLA BESTTTT DISPO !!!! . This is honestly the best dispensary in the Bay Area. I've been…read morecoming here for years and their customer service is always top tier. Today (March 8) I got a call letting me know that the product I ordered online wasn't available anymore. Most dispensaries would just wait until you show up and then tell you, so the fact that they actually called ahead was already great customer service FRFR !!! When I got there, the budtender really tried to help me shout out to the bud tender for that my apologies tho I forgot her name . !!! find other options, including cheaper brands and similar products. Luckily they ended up finding the exact one I originally came for. What really stood out to me was that since at first they thought they wouldn't be able to satisfy my order, they gave me a free all-in-one vape on them so I can try it Who does that?? I've never seen another dispensary give a free product just to make sure the customer leaves happy In all the years I've been coming here, I've only had one small issue and they solved it immediately. The staff is always nice, helpful, and they always have tons of deals DEFINITELY RECOMMEND !!!!!

I've been going here for years and I've had to sign up for accounts a half dozen times now. My…read moreorders never stay in the history so I've been unable to see what I ordered before. I did always get good service and products. Yesterday I took advantage of a really good deal (I think it was BOGO for a penny) to order two AIO and four cartridges. It came out to $66. I was stoked. I got a notification that my order was received and that I would be notified when it was ready to be picked up. I didn't hear anything by the end of the day or today so I decided to just go down there. Oh, they don't fill the orders, I was told. You have to just come down there and get your stuff because they don't notify you. Not only that, if you don't come the same day, your order goes away. No way to see what you ordered. Disappointed and I'll admit very frustrated, I got one AIO and two cartridges and it was $66. Half as much product for the same price because they wouldn't honor yesterday's sale today. Even though they never notified me in advance of their arbitrary rules. Might be time to find a new dispensary.

I absolutely love Amy and everyone at Cloud City Supply! Amy is incredibly knowledgeable, and it's…read moreclear that she and her team genuinely care about helping clients find the products that are the best fit for their needs. I've discovered several favorites through their recommendations. After trying just about everything for sleep, Lights Out has been a game changer for me. I sleep well and wake up feeling refreshed--without any grogginess or that disconnected feeling the next morning. I also enjoyed the Chill Pills as a relaxing way to unwind after a busy day, but my current favorites are the Tillmans Tranquils Gummies. The Sour Apple flavor is my go-to for weekends when it's time to relax, recharge, and leave the stress of the week behind. For everyday use, I absolutely love the Tillmans Tranquils Mango Gummies. With only 2mg of THC, they're pretty much my daily go-to. I can take them anytime during the day, and there's no feeling of being high or impaired in any way. They simply help take the edge off, keep me in a positive groove, and make it easier to leave the stress behind while staying focused and productive. If you're looking for a friendly, knowledgeable team that takes the time to educate and guide you, I highly recommend Cloud City Supply. Amy and her staff are fantastic, and I've had nothing but great experiences with both their service and products.

Great prices, amazing service and the variety of products is also a huge plus for our family…read more Love this place!!

They have a great selection ,their not as far as vallejo is and their open relatively late.read more

Having an endless menu is a liability when there is zero guidance to navigate it. The 'analysis…read moreparalysis' caused by too many options--paired with a lack of help--is exactly why we left and went elsewhere. This is also why so many people remain intimidated by cannabis instead of embracing its benefits. You only get one chance at a first impression, and they last a lifetime. Embarc has a great spot and a solid location, but the service is hit or miss based on the budtender. Some are nice and don't mind providing an educational experience; others treat it as transactional only. This is unacceptable. Case in point with Dom. I had a friend in town from NC and the experience was less than desirable. No effort to engage, no curiosity about what we were looking for, just going through the motions. Management needs to learn to treat all customers as discrete and unique individuals. Not everyone walks in already knowing what they want. Having an expansive menu is a liability when there is zero guidance to navigate it. The "analysis paralysis" caused by too many options--paired with a lack of expert help--is exactly why we left and went elsewhere. This is exactly why so many people are intimidated and don't embrace the full benefits of cannabis. Juva is right up the street and Airfield is right up the road. The competition is real. Invest in your people. Train every budtender to meet customers where they are, not just move them through a line. That is what turns a first timer into a regular. Embarc has the location and the selection. Now match it with the service.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

I made an order online and the process was super simple. No hassle or extensive sign up…read morerequirements to place an order. You can choose a preferred delivery window to align with your availability as well. Once I placed my order, a few verifications steps were received via. Communication from the driver was not complicated & he was really friendly/patient while figuring out where my unit was. In Store: Really solid and well staffed location with huge parking lot and anyone that you get paired with to help you finalize your selection is well-versed and understands how to pair your specific preferences together. Love stopping by, and then definitely hook you up.

I've been using the Stronghold debit card for online payments, and there's a consistent issue that…read moreneeds to be addressed. On multiple transactions, I've been charged an additional $9 on top of the expected tax and convenience fees. At first, I assumed it was a one-time glitch, so I waited and made several more purchases at different times. However, the extra $9 charge appeared every single time. This doesn't seem like a random error--it looks like a recurring problem with the payment feature. Please review and fix this issue, as it leads to overcharging and makes the service unreliable for online transactions.

I visited this store today and, while checking out, I asked for a receipt. The employee at the…read morefront counter began mocking me for requesting one and made comments to a coworker about me while I was standing right there. The behavior felt disrespectful and unprofessional. I came to the store to make a purchase, not to be ridiculed or bullied. No customer should have to experience that kind of treatment. I was already having a difficult day, which made the interaction even more upsetting. Based on my experience, I would not recommend this store. Customers deserve to be treated with courtesy and respect, and unfortunately, that was not the case during my visit.

Dawn is the shit! She's the one with blue hair and hella good vibes, so knowledgeable and sweet…read morethank you miss girl for the recs!!

My husband works extremely long and hard hours. He opened up the cart he bought yesterday and it…read morewas clogged and leaking from the bottom. Now he has to go back to caliva after a 10 hour shift today to exchange it. Why are all the BLSTD carts shitty and constantly leaking. It's sucks him having to commute back and forth because of this.