Unprofessional, careless, and combative--avoid this company…read more
Working with this company was a stressful experience from start to finish. I strongly recommend looking elsewhere.
Skipped Prep & Unpainted Surfaces:
While they did an excellent job on stucco patching, basic surface prep like scraping and sanding elsewhere was wildly inconsistent, leaving uneven finishes across several areas. Mold treatment was handled with a small consumer-grade spray bottle from Safeway rather than a commercial treatment, and they completely skipped painting several unexposed surfaces--such as the tops of beams and soffits--hoping I wouldn't notice.
Messy Worksite & Property Damage:
The crew left our property littered with tools, paint cans, trash, and paint chips across all yards at the end of each day. They damaged our attic vents and denied responsibility. During power washing, thin masking tape over our garage soffit vents blew off immediately, but foreman Hugo kept blasting water directly into the open vents--flooding dirty sludge all over a new vehicle and stored items inside.
Combative & Insubordinate:
Hugo repeatedly argued over clear mistakes. While applying a specialized porch product requiring a 4-hour dry time, Hugo started a second coat after just 1 hour. When I instructed him to stop, he ignored me and kept painting right in front of me, claiming he was "letting the product talk to him." I had to call Ibsan on the spot to force him to stop.
Poor Communication & Pushback:
Both Ibsan and his crew asked me for my paint choices at least ten separate times throughout the job, and repeatedly threatened extra charges for finishes explicitly included in the original quote. Whenever issues were caught, the crew claimed "it was like that before" until shown photographic proof. Hugo even spent three days arguing against fixing an accidentally painted window frame--a 5-minute fix--before admitting, "well it's worth trying."
While the end result looks acceptable from a distance, basic prep work was skipped, surfaces were left untouched, and who knows how soon it will be before the paint fails. Save yourself the headache and hire a team that respects your home, your contract, and basic standards.