Great Experience! I…read morehad one lift chair removed. Texts were answered promptly. Scheduling was very easy. The chair was taken out quickly and safely. The quote was reasonable and fair. They were very friendly and professional. Thank you for awesome service! I definitely recommend them and I will use them again.

Very reasonable and friendly service to get my old furniture removed right on time when I needed…read morethem the most. Very professional and adjusting to the client's needs. Would highly recommend them.

They did great work, took care to clean up after themselves and charged a fair price. Highly…read morerecommend.

From the owner: Big or small we haul it all! Contact us for a free quote. read more

This place was horrible to live in especially If you have…read morechildren I've lived here for three years and there has been no good about this home. There was literal mushrooms growing out of my kitchen floor. The ceiling fell multiple times and they prolonged fixing it for the longest employees our rude and have no respect for their tenants. I have accidentally locked my keys in the house and the lady gave me the hardest time just to send someone out to come open the door for me. I do not recommend!

My family and I have been renting from Crossroads for years now and I wanted to compliment Rob and…read morethe maintenance team for the work they've done for us. They are always professional, thorough, and respectful of my family's belongings , whenever they have to do work in our rental. More of the repairs have been done by Rob. And his work is excellent! They are a great team and do outstanding work!

This is the hardest working women I've ever met in this business of Property Management…read more She takes every project on like it's her own. Keep up the great work!!

From the owner: Property Management at its best. Let us take care of your assets.read more

This company and the people who work there have been wonderful to deal with...in the 17 years we've…read morebeen associated with them they have been helpful, kind, responsive and caring. I'm not sure who the others are that left those negative remarks, but we've never had an issue the entire time of our association. Please make your own judgement and feel free to talk with them first before lending credence to the remarks left here. I'm certain that you'll find your experience to be different than the previous commentary.

Just celebrating my 1 year and 2 months anniversary of winning my court case against a former…read morelandlord this company managed a property for. They tried to illegally evict me and violated tenant laws so many times it was half the reason she decided it was best for her not to go to trial. Don't let this people work for you, you'll end up with a mess from their poorly thought out actions.

If i could give no stars i would. The company switched to american ave now. company is bs, they…read moredon't even have anyone to call on the phone, they only do everything through email. Their maintenance is even terrible they do half-assed work, also their maintenance either takes too long to come, or they don't come at all. My last complaint is with the utility company they merged with for the water bill, called conservice, they didn't notify anyone of this might i add. I just started randomly having bills from months ago (that i already paid) added to my rent. What conservice does is combine 3 months worth of water bills and add them to your rent last minute so then you're fucked paying the rent and then an additional $250-$300 from a water bills. Save yourself time, and do not even think about applying for anything they have. Spread the word to others to avoid them at all costs.

My wife and I found a decent house and applied. However, it wasn't until after we paid the…read moreapplication fee and got access to the lease that we were told we had to pay a high pet rent fee. I understand pet rent is becoming normal. We pay it at our house now. However, it's more than double what we pay now and also more than the other 3 homes we applied to in the surrounding area. To the point that it makes the rent higher than similar homes that included a garage. We were told the pet rent was in the listing, but I printed off the entire page and the only thing there was the pet fee and a sentence that said to check tenant requirements. When I check those requirements, it said nothing about pet rent, only that additional requirements may be included on the listing AND the lease. It was only on the lease after we paid the application fee. We also called about an addendum in the lease that says they have the ability to use the smart lock on the home at any time for self guided tours while we are living in the home. When asked about this, we were told they don't practice just letting people in the home, which I believed, but refused to put that in the lease because it's a national lease they cannot change. i believe they do not practice just letting random people into your home unattended, but the way the lease is worded would allow them to do so. I'd like it to say they retain access to the home at any time because I understand it's their house, but we must be given a 24 hour notice if someone is coming over for a tour and that they won't do this until we give our notice or they won't do it at all until we move out. We decided not to follow through with the home because of those two things and that we have found homes in the area with a garage and with their pet rent it was only $10 more a month. BUT also it was a pain communicating with someone to voice those concerns. We had a total of 5 individuals from the company message us and it was all through one number that when you call takes you to a call center that can't do anything except tell the real person you need to contact to call you back when they have a chance. That didn't sit well with us having to make a bunch of calls through a middle man to reach our leasing agent.

Stay away and save yourself the headache! No communication,…read moreno commitment to do anything, and no work done. I trusted Deborah with 2 properties to manage. Three months later she still did not stop by the empty property to get it rented. I Had to take it over and got it rented within 2 weeks by myself. Communication is terrible, It takes her days to reply to any texts. STAY AWAY. STAY AWAY. STAY AWAY

Twin Oaks is without a doubt the worse realty company I've ever rented from!…read moreThe Owner Deb L. Is only concerned with getting the rental payments on time. If you call about any problem that need s fixed don't expext to get an return call for weeks if not more! A good example would be when the rental I lived in had a flooded basement. It took over two weeks to get a return call or email; as well as, it took over a month before anything was done water in it! In conclusion, If I could've given them a half star I would've! Sincerely, Doug Haring

Truly could not have found a better place or people to rent from! Pet friendly which is so…read moreimportant to me. Land Lord's are easy to reach if needed- only ever had one matience inssue and it was resolved that evening!! Love my home here.

I lucked out with Rust Belt Rentals! I never rented until I met them and I'll never rent from…read moreanyone else if I don't have to. From the beginning they were down to earth, kind, accommodating, and helpful for this single mother and her child. I started with a beautiful townhouse apartment from them and the renovations were so luxurious! We still miss that place! Now we are renting a cute home that truly feels like home and we hope to be there for many years to come. I can't say enough amazing things about all of the management and staff at Rust Belt Rentals. They are quality people who care about their tenants.

careless and not thorough. they do not leave enough time to review documents. They do not give you…read moreany of the options.

Rent has increased from $525.00 to $1,000.00 per month or more. This is considered the low end of…read moreLouisville. They care about corporate greed not the people that enrich them. This economy has been brutal and yet here we are.

From the very start, Brookwood Management was very difficult to deal with. My husband and I were…read morelooking to rent from Centennial Village, located in Canal Fulton. They have very limited office hours Monday through Friday and have no weekend hours. I, myself, work Monday through Friday so I cannot personally make it to their office. I called and requested to be emailed the application so I could fill it out and send it over with my husband at his scheduled appointment time. Pam, the property manager, refused to email over the application and insisted that I had to be there in person. After 15 minutes of trying to explain to her that I needed her to email me the application, she told me that she had to call and ask permission from her supervisor, in order to send it. Eventually, I was emailed the application. We were eventually approved and moved in. Upon move in, our place was absolutely filthy. Weather stripping on the entry door needed to either be re-secured or replaced because it was coming off the frame. The front light fixture was broken and needed to be replaced. I was told that it wasn't possible to replace the light fixture. There was grease dripping down the patio blinds, four of the slats were missing, and there was crayon up and down the blinds as well. In the kitchen, the window would not latch shut. We were on the first floor so this was a safety issue. It took three days before anyone came to address the window. The kitchen sink was leaking. Maintenance left a full bucket underneath the sink and the smell was foul. The stove needed to be pulled out and cleaned because the floor underneath was extremely dirty with food and candy. The vent in the kitchen also was filled with food and candy. The entire sink and countertop needed to be re-caulked. The caulking was old and was peeling away or had yellowed. The sink didn't have any caulk on it at all. The walls needed to be touched up because there was still pencil/pen/crayon marks on the walls. The top of the staircase had crayon marks on the walls and needed to be touched up. In our bathroom, the sink needed to be re-caulked because this one also did not have any caulk. The entire tub needed to be re-caulked because it was filled with mildew. The door stop in the bathroom was broken and needed to be replaced. The soap bar against the wall in the tub was broken and completely missing. There was also a huge hole in our AC vent in the basement that management covered with a cardboard box. When I asked if the vent could be properly repaired, I was told by the property manager, (copied and pasted directly from my email), "... According to maintenance that piece of cardboard is put there to avoid the air going down your basement and keeping it all on the upper level. As far as the bathtub, myself and Kody really didn't see anything wrong with it I'm not sure what your concerns are I really didn't witness anything that needed attention. If you could maybe give more details of your request that maybe would help." In November, my husband was assaulted by our neighbor, at gunpoint. While management did work with us and let us out of our lease, they overly charged us on our way out the door so that they recoup their losses. Management charged us $1,178.60 for a full carpet replace throughout the townhouse, plus charged us to reseal the floors. They claimed that the carpeting was soaked in cat urine and that warranted a full replacement. I have lived in apartments for the last 10 years and have had my cats for 6. Never has the carpet been replaced in any of those apartments. My cats are trained and do not urinate where they are not supposed to, nor scratch where they aren't supposed to. I had called Brookwood's corporate office to speak to someone regarding the charges. I was told that I should speak with Alexis and I was forwarded to her voicemail. I left message and waited for two days for a call back, but never received one. After waiting, I went into their office and spoke with Alexis, who claimed she never got my voicemail. I asked over and over again to see the bills and pictures of what they claimed was cat urine. She said that she didn't have that information and I asked to talk to someone who could. I met with Robin and asked again to see the proof that the carpet needed to be replaced. She told me that Brookwood doesn't release that information (pictures, bills, etc.) because it's considered private company documentation. I asked again, because if the charges are real, I'm more than happy to pay, but I want to see the proof. I was told that I can have my attorney call their attorney to solve the matter, that the proof would be issued then. It does not make sense why a professional management company will not show their tenants proof of charges. It is within my right to see the documentation of any charges assessed to me, especially with something as exorbitant as a full carpet replacement.