This cleaning service is GREAT! I've had different cleaning services as well as freelance…read morehousekeepers for the past 20 years or so, and the staff at The Cleaning Authority (Denver South Branch) are, by far, the best and most consistent cleaners that have ever cleaned my house. Carrie and Megan tend to be the crew that cleans my house most often, and they do an AMAZING job. I've seen them on their hands and knees cleaning the corners of my bathroom and kitchen floors, and once in awhile I see them dust or wipe down dirty baseboards...WOW! We also have hard water, so removing the spots on the shower doors and walls is challenging, but I always come home to a shower that looks brand new. These gals are also extremely nice and professional (they're so nice to my dog too). Once in awhile the owner/Jeff, who is delightful and very service-oriented, will send a different crew to my house, and they also always do an excellent job. A huge kudos and thank you to all the folks at The Cleaning Authority (DSB). Because you do such a good job I don't have to think about cleaning any part of my house, so I'm able to enjoy my days off. Leslie.

The only reason for the one star is the main office GM is very responsive and professional…read more However, the actual cleaning service is horrible. We had four services and the first was excellent- the rest of the cleanings they didn't even vacuum or mop the floors (?), bathroom vanities and sinks weren't cleaned, nothing was dusted... I could barely tell they were there. They were also in and out in about 45 minutes for each cleaning which never seemed long enough for a 2200 square foot house. I did let management know about my concerns early on and still, nothing. Go check out Ruth's team at The Dwelling Place- they're thorough and consistent.

I've called three times now and each time am assured that I will receive a call back to schedule a…read morecleaning. I have yet to receive a call. I'm starting to think this place is a scam.

I worked for this company and they don't pay much even based on experience. they do t treat…read moreemployees well. The hours are inconsistent. I'm very disappointed in my experience. I hurt myself at work and the owner Jeff & office manager Melissa told me to leave as is and not do workers compensation. I only wanted help with my medical expenses anyways but what wise words! If you want a crap job here's the place to start! I worked for myself as well so I know a lot about communication & treating others well. This place is very unprofessional.

This service, its employees and importantly their output is top notch…read more Have been using CA for regular cleaning at my rentals for years and they never fail to deliver. The professionalism of employees start to finish--customer service, ease of their app use, scheduling and the folks on the ground--all make up top level service. Thanks Team! Cleaning Authority will turn your Touch of Grey into SPARKLE !

I think The Cleaning Authority is awesome, awesome. There's so much attention to detail, and I…read moreappreciate all of the "extras" the ladies do for me. I have used this service for several years now and I wouldn't change a thing. I appreciate the hard work that's put into my house. Just exceptional cleaning. I would recommend (and do!!) this service to friends.

The Cleaning Authority On 11/19/24 They were to do a "move…read moreout" clean One unknowledgeable person showed up late. Her supervisor showed up after two hours After 3 hours, they had not cleaned the cabinets, baseboards, window stills, drawers, etc This is when my buyer showed for the planned "walk thru." The buyer wouldn't accept the dirty house, and I had to pay the buyer $550. This on top of the $425 I had to pay the Cleaning Authority because they already had my credit card. I talked to them and they would not cancel their charge or compromise Never do business with this unresponsive and poor performing company

OMG the worst of the worst. And the office personnel "Kat" is horribly rude and yelled at me on the…read morephone when I complained. They never vacuumed, dusted. They left food in the sink. Toothpaste was still in the bathroom sinks. The floor were covered with dirt and dog hair. I have pictures and videos of all the stuff that was left unclean. We complained and they came back "with bad attitudes" and still didn't get stuff clean. We gave them another change and it was even worse this last and I emphasize "last" time. Paid them $400 for nothing. More pictures to come.

The absolute worst decision I have ever made in regard to my house was to have them clean it. $500…read morewasted. Absolutely nothing was cleaned. I drove 10 hours that day across the country to walk into a filthy home. I think the oven might have been cleaned, but that is not a 3 person, 2 hour, $500 bill job. After contacting them about our concerns they said absolutely nothing can or will be done from them on their side. They also claimed they mopped our floors (again, not a $500 job) which was so easily proven false given the floors were filthy. Please listen to me and do not use this company. There are so many others in the Denver area that are far more deserving of your business.

I cannot even express how impressed I am by Organic Maids!! Their customer service, employees and…read moreactual services are freaking phenomenal! I had a house that was an absolute mess (it's a long, sad story...) and Organic Maids cleaned it in one appointment beyond anything I was expecting!! The extensive list of options for cleaning offered the exact, custom cleaning that I needed and the quoting process was very clear and understandable. They worked with me on my animals being in the home, on the house being in incredibly bad shape and they were very quick and eager to answer all my questions. And the house was so CLEAN! All without the harsh, nasty chemical smells because everything they use is organic!! Unbelievable!!! This company went above and beyond and I look forward to continue getting their services and I will full on recommend them to everyone!!!

First moving review! I had the pleasure of having Phillip and his acquaintances move and packing…read moreexpertise to move a large two bedroom apartment from RiNo to LoDo. I would highly recommend them and would go far as to say they are the best movers I've ever worked with. What sets them apart? (1) detailed orientated (2) efficient (3) reasonably priced. The move was faster and cheaper than I expected but at the same time not sacrificing one bit of quality!

Showed up on time to move preparation, then on time for move as promised! Isaiah, Richard, and…read moreTyvan. Great guys did great job for us going above and beyond to get our move done ....great humor, attitude and work ethic! We could not have been more pleased! And SOOO reasonable $$ We love these guys! Best $$ i've ever spent 2 thumbs waaay up!! Thank you guys!! You made our lives so much easier

The Magic Fairies helped us with a last minute house cleaning for the holidays. This is our third…read moretime using them and they delivered outstanding service and value we've come to expect. They focused on our bathrooms and floors and did more in a couple of hours than we could have in a week! Our bathrooms were almost unrecognizable. Their crew sets to bar for working swiftly and diligently. We will certainly call them again - highly recommend.

The Magic Fairy Cleaners transformed my living space in under a day, from a complete and total…read moredisaster to a clean and livable home. They were extremely responsive throughout, asking questions about what they should do with certain belongings, and sending photos of the individual rooms as they finished cleaning. I was extremely nervous about using this service as my apartment was genuinely disgusting beforehand, but they were very reassuring and made me feel great about the whole experience. If I could give 6 stars I would!!! Thank you so much!!

After having another company come check out my furnace that stopped working, they assured me it was…read morethe control board. But that other company wanted almost $900 to replace.... I replaced the control panel myself, but was still having issues. I wanted to find an independent, trustworthy contractor to avoid all the corporate HVAC companies that will price gouge you if given an opportunity. James was able to work me into his schedule quickly (lucky for me!). He arrived within the hour timeframe he quoted, and had the issue figured out quickly. He even went above and beyond and ensure the prior control board was broken. He showed me what was wrong and got my unit working again. The price was extremely fair for his time and experience. I wish I would've started by calling him. 100% will be using him for all my HVAC needs moving forward.

James came out last week to perform a yearly maintenance on our AC unit and our furnace. He is the…read moreonly person we trust to service our AC unit, furnace and water heater. He is very trustworthy, his prices are very fair, and he shows up when he says he will. There are so many contractors these days that you cannot trust. We are very fortunate to have found James. If you need HVAC services, James and Change in the Weather HVAC is where you should go. Scott C

I switched to Castle Fresh for regular cleaning after being dissatisfied with Molly Maid. I liked…read morethe girls who came to clean and they did a decent job, when they came, but I they were no call no show for a few consecutive appointments, and so I cancelled service after that. Brian and the administrative assistant were wonderful to work with; they listened to my problems, and offered me a refund. They didn't give me any trouble and refunded the money in full right away once I gave them the card #. The front office is great, and I loved that the girls who came to clean spoke English as a first language (absolutely nothing against the non-English speakers, but it is nice to be able to clearly communicate with the people who come to your house). Example: the way my shower is set up, you have to grasp it firmly at the base before adjusting the direction of the showerhead or risk breaking a pipe behind the wall. I told this to my Molly Maid ladies and I don't think they really understood what I was telling them. I've also learned that Molly Maid treats their employees quite poorly (failing to pay OT, workers comp, all sorts of violations, and they rely on their ladies' poor understanding of their legal rights and limited resources to continue cheating them) so its preferable to give business to someone honest and locally based. Although my experience with Castle Fresh was not the best in every area, I think what happened to me was a fluke and they have since worked it out. I really appreciate the hard work of the front office and the fact that they stand behind their employees and their work. Would definitely recommend.

The workers would rather talk on their phones than work. Giving false information on a costumers…read morecondition because they don't want to work or do their job. Very disappointed. This company did fine until they hired people that are just trying to work the system. Sad

If I could give zero I would The company as a whole is very…read moreunprofessional and very unpleasant to be around just a bad company all together will be extremely rude and disrespectful !

Whatever you do, don't book this cleaning service…read more I really, really wish I had read these reviews before sending my deposit, and tipping the cleaning lady in advance as I was walking out the door. My experience is almost exactly similar to many of the comments here. -- Great communication when reserving -- bad/poor cleaning job -- follow up with Grace (runs the scheduling) and customer did something wrong. Read the comments. There's always some wrinkle/excuse that makes not meeting a minimum cleaning standard the customer's fault I made arrangements for 2 people to clean our home / and only one showed up. After she left, I had to wipe floors, dust, vacuum, and more. The blinds weren't wiped, kitchen cupboards weren't cleaned, mirror in bathroom was smudged... I could go on and on. There was essentially no point or value in hiring these people.