The staff was very accommodating and professional. I was kept updated on all the details and the…read moreprogress of my repairs. Thanks Marie Ellen for answering all my questions!

Went in for a quick state inspection and was in and out very quickly. Everything went well, no…read moreissues with paying or with service, just smooth sailing.

Extremely bad work and shoddy parts…read more I had them install new brakes in the summer of 2024. By the winter of 2025, the brakes were wobbling. Apparently the brakes they installed were faulty (the rotors warped), but they still charged be $200 to replace them even though they were still under warranty. That would be fine, I guess, if they had done a good job or used good parts the second time, but it's been 2 months and my brakes are grinding and slipping. Apparently, the pins, the rotors, the pin boots, the pads, and a few other parts are so low quality that they're falling apart already. At this point, I'm not trusting my car to these guys again. I took my car to the mechanic near my work in Fredericksburg and paid him $500 to just do the job correctly. I deeply regret not taking my car to him in the first place, as he would have done a good job, stood by his work, and I wouldn't be out $700 for bad work and bad parts. Do yourself a favor and go to a different mechanic.

this is one of the best automotive places ive been to in northern VA! they're very friendly,…read moreinexpensive, & informative. i went in for a code scan and overall inspection & they reassured me that everything is looking great! :)

These guys are awesome. I also feel like they don't try to take advantage of women. Professional…read moreand welcoming. They have taken care of major work to minor work on my truck and are always reasonable. I drive all the way from Maryland because they take care of their customers. They are my preferred mechanics!!

I definitely recommend this place they are fast when it comes to fixing your vehicle i brought my…read more2002 Honda acord in there with a blow transmission i had already bought a used transmission an they put the transmission in my car in a day it now runs grate an most of all Walter the owner is cool work with you on price very grate place go there is you need your car tuned or any type of engine work very smart people they know what they are talking about definitely will bring my car back to get custom work -William have a grate day Walter thank you for your service

I don't know why they give these guys 4 stars! Should be 10! I depend on them for everything when…read moreit comes to my car and they are honest and fast! I went to Dodge to get Alternator fix that is still in recall, they were going to charge me well over $1500. I called Gomez up and got it done for 1/3 the price. I been with them for years and I now can say that I am keeping my Durango for many years as long as I keep taking it to them to get things fix. I currently live in Fredericksburg and I will take that hour drive to get a oil change and any and everything done. Lastly, they keep receipts forever!!! I helps when I need to get reimbursed for a recall. I will be taking my Avalon to them as well to get some bodywork done. - CWO3 G

Great service, fast and friendly. They'll take care of you and your vehicle's needs. Highly…read morerecommend

I simply will not bring my car anywhere else! The honest, dependable service here is what every…read morebusiness should strive to provide for their customers, especially in the auto industry! As soon as my free warranty services were up from the dealership, I have been taking my car to Caton's Auto Repair. They have NEVER made me feel like they are trying to upsell unnecessary products or swindling me by saying my car needs repairs when everything is fine. They also go back to look at your records, so if you aren't sure what maintenance services you need at your current mileage, they will ensure everything is done. The employees are always incredibly courteous and knowledgeable. With the thousands of dollars that I'm sure I've saved from not flushing my money away to a dealership that would nickel and dime me, the value of honesty and trust cannot be beaten. I enthusiastically recommend getting all your car needs taken care of with Caton's!

I called Caton's in the morning around eight and asked about a price for a few repairs. I wanted to…read moresee what they would charge. I had not been there before but had heard they were competitive with their pricing. The employee took my information and said he would call me back with an estimate. He never called me back and I completed my 2000 repair elsewhere. They seem to have all of the business they need.

Changed headlights on Chevy Impala and performed oil change. Great customer service by manager on…read moreduty.

Took my car in to have brakes fixed, get a new battery & have an internal physical to see what else…read moremight be wrong with it. They said they conducted a full exam & found 11 things wrong & 27 things right. My vehicle is a 2016 so I asked them to be honest and tell me if they could get it in good running shape. I'm on a fixed income and didn't want to spend a ton if it couldn't be salvaged. They swore they could fix it & get it in great shape. They fixed the brakes & put in a new battery. I wanted them to fix the AC coz it went out. They put $800 worth of freon in the AC. I spent close to $7,000 in toto! The engine light was on when I drove it home! WTF?! They said they had taken the vehicle for a drive after working on it and said it was great. Did they ignore the engine light?! The car had a dead battery for a couple months & sat in my driveway before I took it in. I couldn't open the doors becuz it was all electronic locks. They told me rodents had obviously been in it when I first spoke with them about the test results. Gross. I didn't understand what that meant exactly. I learned when I picked it up. Rat or mouse poop & urine was all over the floors & in the cup holders. I horrified! I hired a detail company to clean out the car when I got home. That cost another $700! I prob would have junked it based on the poop alone. I def would not have agreed to spending $7,000! They should have told me how awful it was inside. But, nope. They wanted their money so they skipped that part. I could barely drive home I was so upset. Poop everywhere & the engine light was on! The freon they put in the AC lasted 1 month! I told them I wanted them to fix the AC -- they said they put colorant in it and wanted to see if there was a leak. I told them there was a leak becuz the freon had leaked out the year prior. I just wanted it fixed. No experiments. My brakes have started squeaking again -- 2 months after being in their shop for more than one week. And, no AC means we are melting from the heat when we drive any where becuz it's summer. I have asked them a couple times to tell me when I could drop off the car becuz they didn't finish the job I paid for. They didn't answer me. Finally I gave up. I didn't want them messing with my car again. I was supremely ripped off. Someone has recommended a different mechanic so I'm going to try them. At least see what they about the shape my car is in. That will be interesting. I'm sure I will be super pissed all over again when they tell me all the things that weren't fixed correctly. U bet I'm gonna update this review with the findings I get from the new mechanic. Do not take your car here. Unless U enjoy spending thousands of dollars for nothing.

The team there is helpful, good with explanations, thorough, and they listen. We've had everything…read morefrom oil changes to an engine replaced. Definitely recommend!

I had an extremely uncomfortable and unprofessional phone call from Hometowne Auto Repair today…read more Which I recorded and will be putting on my socials. A woman called me without even identifying herself and immediately said, "You left two negative reviews, and I was surprised to see you on the schedule. I wanted to make sure we were good." What exactly was I supposed to take from that? I had to ask her multiple times whose name was even on these reviews before she finally said mine. One review was from years ago, and the other was from about four months ago. During the conversation, she even acknowledged that in the more recent situation, their employee had given me incorrect information. She stated that she was new manager finally and attempt to "address the issues". So why was I being confronted about an honest review of an experience your own staff mishandled? The entire call felt less like an attempt to resolve a customer-service issue and more like an attempt to make me cancel my appointment. When I finally asked directly whether she still wanted me to bring my vehicle in, suddenly she was stumbling over her words. If you wanted my business, why call me before my scheduled appointment specifically to bring up old negative reviews and tell me you were "surprised" I was on the schedule? It also leaves me with a serious question: Is this how Hometowne Auto Repair contacts every customer who has ever left a negative review, or was I singled out as a Black woman who criticized the service she received? Customers should be able to leave honest reviews--especially when a business acknowledges its employee provided incorrect information--without wondering whether those reviews will later be held against them when they try to obtain service. Bringing up a review from years ago and another from months ago immediately before my appointment was unnecessary, intimidating, and incredibly unprofessional. After that phone call, I certainly did not feel that my business was wanted or that I could comfortably trust this shop with my vehicle. TAKE YOUR CAR HERE AT YOUR OWN RISK! At the end of the day I blame myself for trying to give them another chance since i had been going to them for almost 10years! I can assure you no more chances will be given so you don't have to worry about me anymore.

The last of the old time locally owned and run repair shops in the Lorton area. We've been taking…read moreour cars there for over a decade, and they always do well. It isn't fancy, but they're honest and fast! Love those guys!!

Go somewhere else. First time I went, they couldn't fix my…read moreproblem and made it worse (at least they didn't charge me) second time took my wife's car, they fix the ac problem but broke the plastic on the steering wheel dash board and when I came back to tell them about it, swore that it was not them and that the tech was the only one touched it. Funny how I can hand off a car and that item is working but when I pick it up it's broken and they swore it wasn't them. Go somewhere else, I can deal with mistakes, we all make them but when it's denied and you are treated like a fool to get by with it. That's not ok with me. Never will go there, and recommend you don't either