Great service. Despite busy schedule, Chris explained they'd fit me in as soon as possible. Easy…read morecheck-in, including helping me to get a rental car. Call next morning to explain diagnosis and had vehicle repaired that same morning. Repair cost was reasonable. All of the staff I spoke to were friendly and helpful.

I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.

On 1/16/2026, I purchased a 2020 Acura Integra priced at $20,000. During the test drive, I noticed…read moresignificant vibrations emanating from the front of the car and substantial noise from the rear brakes. Despite voicing these concerns, I was assured by your staff not to worry and was advised to schedule a service appointment for these issues to be addressed. Given that the car is relatively new, I promptly took the vehicle to your service department for an oil change and a thorough inspection to establish a service record. According to the service recommendations, the rear brakes and rotors needed replacement, along with a full wheel alignment. These repairs corresponded precisely with the issues I identified during the initial test drive. However, when I subsequently brought the vehicle to Wallingford Auto Park for service, I encountered unprofessional behavior from the service manager. He refused to authorize brake or rotor replacement, suggesting that both the dealership and I were attempting to obtain a free brake job. Furthermore, he indicated that the dealership would only cover the wheel alignment costs. This response was both surprising and unacceptable, and it has caused me to question the integrity of the service process. Regrettably, I must also report experiencing discriminatory treatment, notably from the salesperson Phil, which has added to the distressing nature of this transaction. Given these circumstances, I felt compelled to cover the $740 cost of necessary brake repairs personally, as I prioritize the safety of myself and my family above all else. This entire experience has been one of the worst I have had in purchasing a vehicle. I strongly advise potential customers to exercise caution when considering transactions with your dealership.

We just purchased our third vehicle from this dealership and every single time it's a great…read moreexperience! They are an old school reliable honest dealership and the owner has been in the business 40+ years ! If you were in the market for a used car I highly recommend Wallingford Auto Park.The customer service after the sale has been incredible as well, I can't say enough, they are always more than happy to go the extra mile to make sure you're satisfied with your purchase. If you're looking to purchase a good used car, and you want peace of mind you didn't get ripped off , I highly recommend these guys!

Word to the wise. This place buys salvage vehicles from auctions. They should not be reselling them…read morebecause they are listed for destruction only

I found this dealership from a colleague at work. The staff here is fantastic Mike C. explained the…read moreprocess how they acquire their cars thoroughly and we were able to select the best car out of a great selection. Colleen helped us with required paperwork and financing. We're delighted with our Mercedes S550 and enjoy the rides. Some minor issues and needed a spare key which Dave A. took care of quickly. We recommend this place to anyone interested in purchasing top notch quality cars at very affordable prices. Our family and friends look forward to future car purchases here.

Bought the new Corvette Stingray Z51 from them and had it shipped all the way to CA. These guys are…read morethe definition of professionalism and satisfaction. I worked with Bill and Al, they were very supportive throughout the entire buying process and made everything very simple and straightforward. Extremely satisfied, will probably buy the new Z06 from them in the near future or the next gen C8 whenever that comes out.

No pressure dealership from the salesman to the finance guy. Valenti has been a Route 5 staple…read moreforever in Wallingford. Definitely recommend.

I bought my Crosstrek here over a decade ago and have gotten it serviced here ever since so this…read morereview focuses on the service department. One of the things I like best about the service department is that they really don't try to upsell you on services you do not need. They will certainly point out any problems they think warrant attention, but they don't give you the hard sell. They do a very good job explaining everything. And one of the best qualities about the service department is how warm and welcoming the space is. They have a ton of varied seating areas ranging from comfy lounge chairs to work stations replete with electrical outlets so you can plug in your devices. There is also a high tech coffee maker which can instantly concoct myriad tasty coffee drinks. All in all, these things create a very comfortable environment while you await the completion of your repairs.

NEVER use their service department. A fifty dollar pulley…read morewent bad and they wanted a FIFTEEN HUNDRED DOLLAR REPAIR including replacing a "broken mount" which was in perfectly fine condition. It took 3 days to to get a hold of the service manager (left early for the day at 1 PM) (Didn't come in yet at 11AM) with promises to call me back that never happened. When I finally got a hold of him he said instantly that is what the mechanic recommended and would not let me talk to the mechanic. I had to REPEATEDLY ASK for them to ONLY replace the bad pulley. In the end that single FIFTY DOLLAR pulley removed by a SINGLE BOLT still cost FIVE HUNDRED DOLLARS and a WEEK AND A HALF to replace and they demanded that I sign a document stating I refused recommended safety required repairs.... They practically held the car hostage and when their absurd repair estimate was rejected added another week to the repair as punishment.

Yesterday, today and tomorrow…read more I have been a semi regular customer at their service department for a decade because the owner has been able to balance quality service with reasonable pricing. That is no longer the case as I recently discovered. Yesterday (Feb, 2024) at Star Auto it cost me $39.99 for a regular oil change. Today (July, 2024) I went to Pep Boys and it cost $35.99. Tomorrow if you go to Star Auto expect to pay $82 plus taxes and fees per a sign posted in their service department. Yesterday (Sept, 2023) the cost of tire rotation at Star Auto was $19. Today I had my tires rotated at Star Auto at a cost of $32.55. Tomorrow I will be heading to Pep Boys where there is no charge. Yesterday (Sept 2023) my wife had a synthetic oil change at Star Auto for $89.95. Today (July, 2024) my wife had a synthetic oil change for $78.68 including taxes at Pep Boys. Tomorrow if you go for a synthetic oil change at Star Auto expect to pay $115 plus taxes per a sign posted in the service department.

I love this dealership! I have purchased the last 3 of my vehicles here and this is the only shop…read moreI use for my personal vehicles and family as well. The sales people are amazing & the Finance Manager Liza is the best there is. The mechanics and service department top notch.

Was told I had free oil changes to 100,000 miles but what they neglected to state was that it's…read moreevery 10,000 miles. Went in for oil change at 5,000 miles and service department informed me it's only at 10,000. Service Department was kind enough to grant me this one-time courtesy. Be sure you ask questions of the sales department to get specifics on what your being told is included.

If you're looking to purchase a new Toyota vehicle I would highly recommend Toyota of Wallingford…read more Our saleswomen Shay was outstanding, she went the extra mile to ensure all our wants and needs were met. She was patient and not over aggressive, she was always available to answers questions and make recommendations. She's a true Rockstar that cares about her customers and it shows. We contacted multiple Toyota dealerships in the area to test drive and purchase a new Toyota Corolla Cross and Toyota of Wallingford met all of our needs. We will definitely utilize this dealership and Shay Sadosky for our future Toyota purchases! Teressa, Jessica and Dorman

I really needed a car. I had poor credit and very little to put down. I worked with Gil and he…read moreworked magic to get me into an amazing 2019 fully loaded 2019 Nissan Rogue SL. Granted my payments will be high for a year until I can refinance but I was able to drive home that day with my car. He kept in touch through the process letting me know if I needed anything or what I should expect. I have to say everyone was super nice.

I had an ok experience here when looking to trade in my car. There was a good deal posted on their…read morepage online but it was just click bait. When I went in they said it was an error. The deals they offered were not the best deals you can find so we ended up purchasing elsewhere that was more competitive. I did find the experience with the sales team ok in general. They were respectful and friendly. Would have been even happier if they honored the posted price on their website but everything happens for a reason lol.

My wife and I had a really positive experience here at Executive Honda while in the process of…read morebuying a new car. In the past, I've experienced high pressure sales and tricks from other dealerships. I know the uncomfortable feeling of being a young woman in a car dealership. I really liked how the staff here seemed down to earth and spoke to us as humans. They weren't calling us and bullying us every single day after visiting to test drive a car, which made us more willing to work with them! I really would recommend Honda in Wallingford for anyone looking to have a smooth experience.

My experience with Executive Honda was really disappointing…read more I called to inquire about a specific vehicle listed on their website. The sales associate (Amber) was nice & forthrite, confirming the vehicle was available & answering all of my questions. The interaction left me feeling positive about this dealership, so I requested an appointment to see that specific car. They confirmed my appointment via text multiple times. The morning of the appointment (that's today!) I decided to text that same number to confirm that the vehicle was still there, as the drive to this dealership is almost 2 hours from my home. They responded & told me that the vehicle was sold, but I should take a look at their other options & let them know which I was interested in so they could have them ready for my appointment. I never showed any interest in their other vehicles. I was very clear that there was one single car I wanted to see, & so that's the car I made an appointment to see. They sold the car & were never going to tell me. They were going to let me drive 2 hours one way to find out the car was gone. That's a really dodgy business practice. Not only will I not be buying a vehicle from a dealership willing to waste my time like this, I'll definitely be advising other people to stay away as well. Amber was a good sales associate & I wish she worked elsewhere.