It has been about two years since they moved from their Alemany Blvd. shop to their current Mission St. location. I was asking Vickie if she misses the overhead BART train noises. She smiled and told me this location has more foot traffic and is better. It took about two hours for them to do my oil change as I wasn't in a hurry at 10:15am on a Wednesday. $86.75 for a regular oil change. No issues. Keep up the good work. read more

They are honest and they can be trusted. We have been bringing our car and van to Excelsior auto for many years They have a great location on Mission St. A loyal customer, Elaine read more

Was referred to this shop by a coworker. Great service, friendly staff and fair prices. I'll be bringing my Jeep to this shop for all its needs. read more

This is a gem! Good people. Quick, honest, fair pricing and incredibly kind. Highly recommended. Service like this is hard to find.

Excelsior Auto Care has never let me down. Their prices are fair, and Viki runs the front of the house well. I feel safe going here, and I don't feel like I am getting scammed. Her time estimates are usually very accurate, and she'll call you if something comes up while your car is being serviced. My family and I have always been going to this business for our cars and we will continue to go here! I recommend friends here often as well, and everyone is happy with their service. Myself, my friends, and my family will be supporting this shop the foreseeable future. I first went to Excelsior when I got my car serviced by the dealership (I know, I know) and my car was leaking oil after they touched it. I did NOT want to pay a ridiculous price just to fix some leak that they made, so I went to Excelsior. They took a look, told me that the dealership didn't close my oil tank all the way, tightened it up, and sent me on my way. I have been going here ever since. read more

Vicki and her husband run an amazing shop! I was recently sent here from my neighbor's recommendation--GREAT SHOP!! I am extremely satisfied with the ship--upfront and honest, with excellent communication through the process. Thank You!! read more

Great family-owned, local auto shop! Viki and Marwan run a well oiled-machine & they're super reliable! read more

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Great customer service. Honest work and price for plugging a leaking run flat tire where no one else in this area was willing to work on it. I was in and out in about 15 minutes. I will definitely consider them again if I need more work done on my car. Disclaimer: I did not let the tire go flat and the nail was in the tread and was only 3/4" long which made it possible to repair this run flat tire so don't expect any miracles if your puncture is on the sidewall or the tire was driven flat. read more

Great service, friendly staff. They help me with a flat tire almost at the end of the day. read more

If you want the work done to your car right without a Mickey Mouse job, then you found the right place family owned and operated for over 20 years. The staff there is great and wonderful and the master mechanic is very underrated. He can fix anything the right way these people love what they do and care about their customers, that's why they have a large portfolio of customers that are repeated and I am one of them. Thank you for being a nice great honest business in the city of San Francisco. You serve your customers extremely well and that's why I will always be a customer read more

Support Family Owned Business HERE!! Disclaimer: only go here if you want the best service and to leave feeling as if you've just left your Aunt and Uncles house. Vicky and Marwan are an honest Mom n Pop business. They run the kind of auto shop that makes you drive an hour and 45 minutes for an oil change (since you moved out to the bay) because you don't want your money going anywhere else. Vicky runs the upfront with efficiency and is always realistic and knowledgeable with her suggestions. Marwan pokes in and out to see what his next job to do is but also stops to say hello. They have a team there as well, so don't worry even though they are usually busy, Vicky keeps everyone on task and is pretty on it with time estimates. This is the kind of place that will not only get a 5 star Yelp review but will get a verbal review from me to anyone that I ever run into needing car services. It's hard to find an honest mechanic, the jokes are true. So stick with Excelsior Auto - or the joke will be on you!! read more

0-2 this time 0-4 before 2nd chance no good Not recomended by me thats for sure. They dont test drive cars my believe. Know why the would get stuck. Ranchero sent in to fix car not done. Endanger my lie sent out to get stuck. Carb needed replacement. Are rebuild. read more

Excelsior Auto Care - Replacement carburetor - Auto Repair Near Me - Daly City, California

My husband and I have been taking our cars to Excesior auto for at least 9 years and have always had great service. I trust them and feel confident that the job will get done right and at a good price. If we have an emergency they always make the time to fit us in to repair our car. Thank You Excelsior Auto! Bunny read more

I feel very lucky to live within walking distance to Excelsior Auto. They have truly helped me multiple times over many years with both little and big jobs. I don't have family up here but they really make me feel like I have support so I am happy to support this business. Viki is the best auto mom you could imagine and I am very grateful for them! read more

Absolutely wonderful neighborhood service. I typically don't leave reviews for anything other than restaurants, but I'm glad to make an exception for this place. Viki, the lady who helped me with my service, was more than reasonable with her price of replacing my tires (which beat out 3 other places that I've contacted) and was super friendly in service AND conversation. She even sent a follow-up text to make sure that the tires they replaced were running well! Best part? It's literally a few blocks down from my house. I'll definitely be back if anything else happens to my car. Thanks again! read more

The team here is top notch. They work within the timelines they promise, prices are fair and it's all done with a smile. The best of the best. read more

Excelsior Auto Care - Volvo Truck (6x6) - Auto Repair Near Me - Daly City, California

Glad to have found an honest and reliable car repair shop near Bernal Heights! Had a previous repair at the Chevy dealer two years ago costing almost $600. Vicki at Excelsior quoted me almost half that price! Her estimate was right on. She asked me if I wanted to see the old part ( which the dealer has never done). She was completely familiar with the problem and commented that Chevy has had several improvements regarding this issue but has struggled to get it right. I will now always take my 2016 Volt to Excelsior Automotive! read more

Had a wonderful first experience with them. They went above and beyond. Lovely family that dotes on my dogs while we waited around and offered them treats. They were super helpful and I will definitely be back again. read more

I broke down on the side of the highway these guys saw to it that I had a tow truck taking to their shop and they even worked after hours to get me back on the road because I was at UCSF Hospital undergoing cancer treatments these people have a heart of gold read more

Another car issue (tire leak on my wife's car) instantly resolved by Vicky and her amazing team! Thanks for the always dependable and awesome team at Excelsior Auto care! read more

Every time I got oil change and check up here they were friendly, quick and had good prices. Definitely recommend this place!

Good work and trustworthy. Vicky is awesome! Great family business. They have save us from quite a few car problems and their pricing reasonable. Highly recommend. read more

So I had an issue where the check engine light is one and it's because there was an extra quart of oil in there. Don't ask me how, because it was stupidity. Anyways, I called and asked if they can drain a quart of oil out and they said they can pump it out, so no need to lift the car and drain it and it'll be fast. I rolled thru, the guy came out with a friendly smile, pumped out a quart of oil, and the manager/owner didn't charge me. She said it was fast and not much effort. These are the type of people I would love to give my business to and I will be in the future. It's close to my house, so it makes even more sense and don't know why I never came here. These little things people do definitely tells what type of people they are and they have earned my business! I will be back! read more

My car was stolen and probably used in other crimes. When recovered it had a flat tire. They replaced the tire and checked other things since thieves had the car for a while. They were great. Checked under the hood & straightened the trunk. I will go back for auto care. That's service. read more

Vicky and Marwan are always very fair and the shop does great work at fair prices. They are all very trustworthy and give you the straight info you need to make decisions. I highly recommend them read more

Excelsior Auto Repair already have great reviews - Vicky and her husband Arwan (the co-owners) deserve them so thought I would add to them - this is long overdue since have been going to them over the years with many different autos and their problems - all their mechanics are top notch and dependable especially Nefta who usually does my repairs / The latest was for a large box truck that was idling very rough almost stopping - since the truck is used for my business needed back ASAP - as usual they did just that and even waited for me to pick up (they work long hard hours) - the fee was reasonable and could have been much worse knowing some repair shops make up problems to pad the bill - I have never felt that way with them - for professional and friendly work check them out next time you have a dreaded car issue / read more

I had a slow leak in a tire and just searched for the nearest place to get a tire fixed. This place showed up in my search. I called. They said come right down. The mechanic stopped what he was doing, looked at my tire, found a small screw that caused the leak and repaired it with a plug in under five minutes. All for just $20! Miraculous. read more

I intended to bring my vehicle for transmission service, but when I called on a Monday morning, there was no answer. The business hours indicated they were open. It was not a holiday and there was no voicemail. Poor service. read more

Took my car to get checked, because it was making some ugly noises every time I was turning left and even when I made u turns. I took my car to other shops and they couldn't figure out what it was till I brought it here to Excelsior and they where able to fix it. I had great experience and such friendly staff. I will be returning back =) read more

I can't say enough about this business. I go here for every single big car repair or maintenance. Very professional and time efficient - thank you to the entire crew. You ALWAYS take good care of me and I can call On you anytime. Very VERY appreciated! read more

I go to Excelsior auto care to add air to the tires. They do it for free and do not even accept tips!

THIS PLACE IS A SCAM!!!! DON'T EVER GO HERE!!!!! I took my 2006 Toyota in for a 60,000 general service maintenance and the guy completely took advantage of the fact that I'm a girl and appeared to know nothing about what was being done and ended up quoting me $975 for changing an accessories belt and adding brake pads. Luckily my friend was there to spot the shady quote and I went back to retrieve my car. Adding insult to injury, they tried to charge me $140 for the "estimation fee". This place is a blackhole that will not let you go until they extort some unreasonable amount of money from you. I ended up taking my car to a trusted mechanic and got quoted $350 for the exact same work!! BEWARE: these people are CON ARTISTS who prey on the unsuspecting customer!!! read more

Everyone can use a good, honest mechanic, right? You'll find them here - plus Vicky, who runs the front office, is super nice and efficient. read more

Excellent service! I don't believe the reviews written by those that say the employees tried to take advantage of them because they are women. I am a young woman with fairly good knowledge of cars and engines, and I felt as though everyone at this shop treated me well. Two months ago, my 2006 Honda had smoke coming from under its hood. I drove to this shop because it was near by. I was told that my engine block was cracked (a Honda defect) and needed replacing (by the dealership). It was late in the afternoon and towing to the dealership wasn't possible, as they were soon to close. The employees at Excelsior let me leave my car overnight. The next day, I returned after work to have my car towed. I waited for AAA for two hours...past closing time for Excelsior. An employee waited with me to ensure my car was towed and that I wasn't left alone to wait. Last week, my car alerted me to check its gas cap, sensing a possible leak in its seal. I tightened the gas cap and the alert stayed lit. I went to Honda to have them check the car, and was told that I should wait a couple of weeks and the light would turn off. Just to be sure nothing was wrong, I went to Excelsior for a second opinion. The employee at Excelsior ran a test on my car to see that all the seals were tight and no sensors needed attention. Luckily, everything came up clear. I called Honda to tell them what Excelsior did, and I was told that I should be grateful because Honda would have charged $150-$200 to do what Excelsior did. I realize this is a long-winded review, but the work and service I've received from this shop has been exceptional. I will refer my friend's in SF to this shop anytime. read more

You'd have to look far and wide to find better car care than Excelsior. (But then, if you're reading this, your car is probably broken down, so you're not going anywhere. Fortunately for you, there is Excelsior.) I've been restoring and biodiesel-converting an old Mercedes 300TD wagon, and that thing has had problems that have stumped even the most avid Mercedes-heads. Vicky & Marwan and the rest of the team have been unbelievably helpful, patient, friendly, fast, and most of all, fair. If something ain't right, they make it right. They listen to what you have to say. And they never leave you stranded. I've owned a lot of cars and worked with a lot of mechanics. Excelsior gets my very highest reccomendation. read more

I passed this place today on my way home. Way past due for a front wheel alignment I decided to call a few places to get quoted. Most responses were $80-$100, which I do not have since I am currently unemployed as a student! I wanted to find somewhere that would not jip me just because I'm a girl and I hardly know anything about cars though I am working on that so I won't get jipped! Anyways I remembered the name and came home to google their info. I called them and the price was in my range so I asked when I can make an appt. The woman who answered the phone was patient and nice, I was told to come in 30mins and drop it off. WoW! I loved that already since I hate being without my car, I came in handed them the key and she said be back at 2:30pm, uuum I looked at the clock it was 1:22pm!! They were serious! I called back around 2:37pm and came straight there!! I loved how they gave me tips on my car and I could tell they were not trying to get money out of me. Oh I minused one star since they quoted me a different price on the phone and was charged a good $10 more when I got there. I hate that shit! Overall good place! read more

Service = friendly. Prices = reasonable. Oil change and idle sensor, under $250.00 for part and labor. read more

I have taken my husband's van and my own car to this place, maybe at least 6 times, and every time, the bill gets higher and higher. We're talking basic, maintenance service too, since I have a Toyota, for crying out loud and somehow the bill is always over $1K!!! Grr... read more

Finally, a repair shop that is trustworthy, competent and nice. This place is great. I have a 25 yr old vehicle running on biodiesel. They know what they are doing and keep at it until it's right. They also told me NOT to fix somethings in order to save me money on stuff that isn't crucial. They could have fixed it and charged me and I would have never known better. Some mechanics will blame everything on running alternative fuel but these guys know their stuff. They know how beneficial it can be for the engine and never use bidiesel as an excuse. When they are repairing my door latch, they scratched my car. They pointed it out to me and had it repainted. I am not used to that kind of conscientious mechanic...and even on my old hooptie. Vicky runs the front end of the biz and is sweet and great to deal with. Why not 5 stars? Well, they have been pretty slow with my vehicle. Some of that has been because of parts but it can be really frustrating! read more

I had my car towed here because it was near where my car broke down, and also had good Yelp reviews. The quality of service I experienced wasn't in line with the quality of Yelp reviews, hence why I'm writing this. It took them more than two weeks of guess-and-check "we think it's this part"; "we replaced that part, but it's still not working, now we think it's also this part" to determine it was actually a problem with the engine, and not with any of those previous parts. When I asked for an estimate on replacing the engine (yeah, it's expensive, but it's also a pain in the butt to buy a new car), I didn't hear from them for another four days, during which time I decided maybe it would in fact be easier to buy a new car, and arranged to have this car scrapped. When I showed up to sign over the title for the junkyard people, that estimate was not ready. I guess they gave up on it. That's my second problem with this place; communication was terrible. Every time I called, I'd get another "we think it's this part, but we're just about to start working on it, I'll call you back" and they Never. Called. Back. I would call every other day, and I started to feel like I was harassing them just to get information on my car, like an estimate of how long it would take to repair or literally what was wrong with it. This went on, again, for more than two weeks. Any mechanic will tell you that "guess and check" or "trial and error" is an inefficient way to diagnose a problem. And it was! Again, it took more than two weeks to determine there was a mechanical problem with the engine. I suspect even they lose money on this approach, because they only charged me at the end the $120 diagnostic fee, for what must have been at least 10 hours of guess-and-check work. It's frustrating to me, and it's a losing business strategy for them; why do it this way? I would also have hoped that they would actually call me back, or even be proactive about calling me, say, the day after my car was dropped off, to tell me what the process would be and about how long I could expect to be without the car. I also expected that when they said they would call me back "later that day" or "tomorrow", they would actually do that. read more