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    Excel Urology

    3.9 (7 reviews)
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    Patrick Huddleston, MD

    Patrick Huddleston, MD

    3.3(4 reviews)
    4.0 mi

    The staff is rude and uncaring. Had an appointment for a procedure in Arlington clinic. Checked in…read moreat 2:00. Appointment was for 3:30. at 4:00 I asked how much longer. Someone put us down as a no show. Resche filed for 3 weeks later. Dr Huddleston was very good. Found out husband has cancer in bladder. Husband did not pass work up for surgery. Some rude person called up and rattled off something and said morning or after noon? For what I said. An appointment she said. I said you pick. I called back to talk to whom ever it was that called. The person at the frontt desk was rude saying you have an appointment on Dec 30th. For what I said. A procedure she said. I said cancel It. This staff needs to go!! they are destroying his practice.

    Dr Huddleston is a very competent urologist. His business practices and his practice's lack of…read morecustomer service make me encourage you to find your medical care elsewhere. There is only an 800 number for this practice which goes to a central answering service. You will never be able to call the office directly. Can only leave a message. Can't talk directly to a nurse or assistant. I recently had a scheduled telemedicine visit and the doctor did not call as per the appointment I made. He did, though, call 45 minutes later. The office did not call or text to advise of the delay or to request a reschedule. By the time he finally called I was already back at work. I expressed my displeasure and the fact that I did not appreciate the lack of value for my time. I told him I didn't have time to speak with him as he so greatly disregarded our appointment and I would let him know if/when I needed his services in the future. The final insult arrived today when I received a notice from my insurance company that he actually had the nerve to file a claim. Believe me, I will be in touch with his office and have already filed a protest with my insurance. You can take your chances with Dr Huddleston and I encourage you to look elsewhere should you need a urologist. You can thank me later. I believe the practice is Urology Associates of North Texas.

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    Excel Urology - urologists - Updated August 2026

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