So, who wants to review their urologist, right? TMI?…read more But, doctor's offices are businesses too. So, I'm leaving a short but very favorable review for Dr. Chris Pace and his staff, with whom I've had a very positive experience. Dr. Pace has an upbeat and professional bedside manner laced with a refreshingly quirky sense of humor. His staff is personable and professional. I have nothing but good things to say about their office and patient experience.

Good doctor but often late if not VERY LATE with his appointments with no heads up until you…read morearrive. My time is valuable too and taking time off work to be there on time and then to be told he is running 2 hours late due to an emergency is acceptable once. But after three appointments like that, I had to fire him as my doctor. Sorry.

People that are in the medical profession should have a heart for the patient. It is so much better…read morefor the patient's. Time is valuable to everyone, LEARN how to schedule appointments. 3 hours to wait for an appointment scheduled is so unnecessary and unprofessional and uncaring

The NP is really great, I like her very much. I had lithotripsy on a kidney stone and Dr Hey Jr…read moredid his job and broke the stone up. no complaints with care or medical professionalism. However, the procedure scheduling department did not get all the right insurance pre-approvals ahead of time for the lithotripsy, and the insurance refused them payment. They were apparently completely unaware that they needed a Site Approval. I would think these things are all spelled out in their provider network contracts with the insurers. And my insurance company is one of the most common. So they balanced billed me the total cost of the procedure, although my insurance company EOB's said I was not responsible. However, you do sign consent forms before getting any treatment, and the billing office said because I signed forms I was responsible for the full amount. Now my husband has had two rounds of cancer, so this is not our first rodeo with medical billing. So we went to Aenta and had to do all the legwork on behalf of the doctor office billing department to get this straighted out. And honestly, I think if we were less educated in our rights or less able to communicate well with the system, we would probably just accepted responsibility because the pushy condescending office manager told us we signed a contract. I am becoming more and more passionate about patient rights, so I wanted to write this review to warn others. Be careful when you schedule procedures with them, ask to see the approvals in writing, call your insurance company ahead of time to be 100% sure everything is set to go or you might end up cleaning up their mess.

Great Doctor. Do not hesitate to go here for any Urological needs. I only wish that my other…read moreDoctors gave the level of care and service that Dr Ortiz provides.

DO NOT TRUST DR. ORTIZ!! It took a year of recurrent symptoms for Dr. Ortiz to make a diagnosis…read more For a year, he repeatedly prescribed an expensive medication that is available over the counter for a fraction of the cost. HE HAS NO UNDERSTANDING OF ELDERLY PATIENCE NEEDS WHO ARE ON FIXED INCOMES. Dr. Dennis Ortiz then performed a surgery on my mother and then when she called him reporting pain afterward - he did not call her back until 36 hours later by which point she had to call an ambulance and was taken to the hospital. Once she was in the hospital he recommended that she check out against medical advice of the hospital which would lead to Medicare not covering her stay. Thank goodness we found another Urologist for her. DR.ORTIZ IS INCOMPETENT.

Had BHP with a very large prostate (200g). Dr Huddleston performed the HoLEP procedure on me about…read more2 months ago, and I am very pleased. He did a great job communicating how the procedure would work, and the risks. Turned out I had a prostate that like to bleed, so my procedure ending up being more challenging for him. As a result I did end up spending the night in the hospital (I was the last procedure for the day, so might have been different if I was the first). As it turns out, I'm glad I spent that night in the hospital, as the nurse kept fluids flowing through my urethra throughout the night, which I think was very beneficial for me. Had minor leaking for about a week, and since then life has been pretty normal. Stream is better than I ever remember, urges are less, and still training with Kegel exercises to improve control. Office appointments were always on time, and Dr. Huddleston took the time to answer all of my questions. Shout out to the nurses who draw blood as well; painless and quick!

Dr Huddleston is a very competent urologist. His business practices and his practice's lack of…read morecustomer service make me encourage you to find your medical care elsewhere. There is only an 800 number for this practice which goes to a central answering service. You will never be able to call the office directly. Can only leave a message. Can't talk directly to a nurse or assistant. I recently had a scheduled telemedicine visit and the doctor did not call as per the appointment I made. He did, though, call 45 minutes later. The office did not call or text to advise of the delay or to request a reschedule. By the time he finally called I was already back at work. I expressed my displeasure and the fact that I did not appreciate the lack of value for my time. I told him I didn't have time to speak with him as he so greatly disregarded our appointment and I would let him know if/when I needed his services in the future. The final insult arrived today when I received a notice from my insurance company that he actually had the nerve to file a claim. Believe me, I will be in touch with his office and have already filed a protest with my insurance. You can take your chances with Dr Huddleston and I encourage you to look elsewhere should you need a urologist. You can thank me later. I believe the practice is Urology Associates of North Texas.

This a service for pediatric clients if speech and ot needs . I was so impressed with the quality…read moreof service my granddaughter is given . She has Down syndrome. They really love what they do. They are so patient with the kids. My granddaughter enjoys her visits . The Office Staff Are Pleasant. The Decor is so kid friendly . Thank You So Much For Your Service And Kindness And Support .

We've been clients at Monkey Mouth's Hurst location for 1.5 years now and have no plans to move on,…read morehaha -- we're big fans! Every staff member from reception to the therapists have been nothing but kind, patient, and understanding. Ms. Rabiha and Ms. Amy especially -- they continue to help our kiddo grow in so many ways -- her confidence, motor skills, speech, tolerance, and engagement with others have all come so far. I don't know where we'd be without Monkey Mouths and the incredible help they've given us. It can be extremely stressful and emotional to have a child with different needs. If you think your precious offspring could use some extra help when it comes to their development and meeting new milestones, make things a little easier on yourself by starting here. Give Monkey Mouths a call and rest easier knowing you'll be in the most capable hands.

My son needed a chest X-Ray... this was the place his pediatrician sent us. We were probably only…read morethere for 20 min total. Everyone was sweet, the young lady who did his x-ray was extremely sweet and good with kids! She even gave him a little Halloween treat at the end. They have chairs turned around in the waiting room to encourage social distancing and glass windows up at the counter. One thing they do that I greatly appreciate was a pen jar for clean pens and used pens.

Yesenia a front desk was very unprofessional. Lied stated they did not offer FA then stated she…read moredoesn't know how to do it. Called manager eventually everything was sorted out after the testing then she was willing to provide information on next steps. Radiologist tech was very nice and professional.

I'm not sure what kind of care I might receive but when the person who answered the phone can't…read morespeak the language understandably after 10-15 minutes of trying to make an appointment I was done. Other things I notice is their website was copyrighted several years ago, this makes me wonder what level of care they would take with me. The news is I will never have to find out.

Extremely amiable, compassionate and an active listener. He answered all questions and took time to…read moreexplain all aspects of procedures. You would have to look long and hard to find a better urologist.