From the front desk to the lab that does the bloodwork, everyone if friendly and helpful. Heather has been there since I have been a patient and she is beyond caring and kind, even when I am not in the mood for bloodwork, lol. I saw the new PA, Sydney and she was phenomenal. She was so sweet, caring and listened to my concerns without judgment. I drive almost 1 hour and 40 minutes to stay with there office because of the staff. read more

Dr. Shabnam and her team are wonderful. They listen to me and offer positive feedback and solutions concerning my medical needs. When I have a procedure she is very skilled and HER SHOTS NEVER HURT! I trust her and go to her for everything first. read more

While the doctor it is good the staff is completely incompetent! Heather should not be running a medical practice , she does not know how to do her job . My insurance company and pharmacy said this office is very hard to deal with , as I agree . If you are looking for a doctor with a great staff this is not the place ! Awful read more

Was fired as a patient the week before Christmas, leaving me with no blood pressure meds over the holidays, because I had the temerity to point out the many, many errors on a visit summary uploaded to the healthcare portal. read more

Horrible doctors office. Shabnam is an unprofessional, condescending doctor who's more money hungry than helpful. Save your money and go to someone who actually cares about your health. read more

I've been a patient of Dr Shabnam for many years. She is very thorough, thoughtful, and kind. Staff is caring, efficient, and professional. All around an excellent practice. read more

I've only been to her offices once and I was appalled by how unprofessional she was. After that visit, I immediately found a new provider. A coworker of mine had an even worse experience in which Dr. Saba was very rude and dismissed her valid concerns. I kept getting emails from them even though I keep unsubscribing. If you want to be harassed by email even though you have unsubscribed - this is the person you should go to. read more

just left the office. Been with dr. Saba for many yrs. I never have problems with her. She helped me a lot with my ups and downs . I know there's been problems with the front desk last but today there's a new lady. She was nice and respectful. I hope they keep this one there. lol read more

After being here so long..I can't believe it had to come to this. Dr. Saba was my favorite doctor. She helped me through my weight-loss and I referred my whole family there because of it. However, things for me had changed. I had been under stress sometime after my divorce and the changes in my new employment had taken a toll on me. The new job that I am at, at the airport had been very hectic. American Airlines had been short on staff leaving many of us currently working, with lots of work to do. I don't sit. I push to get work done and unfortunetly, I didn't take care of my body doing so. Because I am an extremely hard worker and like to get things done, I overworked my body. Physically and mentally, it has been 2 times in a couple of weeks of me calling in due to the strains we have at DFW. Trust, I am not the only one. Its been very very tough for us. Along with that...the demands needed and the changes they had made on schedules and rules has been mentally hurting people. It use to be when a person calls in, you will require to have a doctors note on the 3rd day. But they changed that rule to be 1 day now, all of a sudden. So, on this one particular time, I needed to called in and I was so stressed about it because I work doubles shifts. But I had to, now I need a doctors note. I was stuck..thinking about quiting or staying and mentally stressing over this. I hated calling in but my body was done this day. So, I decided to take care of myself and called in and then I called my doctor, Dr. Saba's office to see if I can get a doctor's note. I already have a follow-up appointment the next day. But still, I called to ask.. I ask the clerk on the phone,( she is new) if I can get a doctors note, and that I am not feeling well and had to call in. She stated they had no tele- visit available that day. So then, I did mention to her,, that I do have a follow up the next day already scheduled and will it be okay to do it then. She said yes, that should be fine. Bad answer cause that caused a lot of static. What she should've told me was, NO, that the doctor will need to see you today to write a note for you, or let me talk to the coordinator. But she failed to do so. I don't know what the rules are and she should've been proactive in my needs. So I came in the following day and all went well until I asked for a note for yesterday absence at work. Of course I am mucch stronger but still weak but Tues, Wed and Thurs are my days off. So I do have time to get better. The office coordinator came in and stated she will not be able to write out a note because I should've came in to see the doctor yesterday. I then told her I called, the girl stated there was no televisit and said that I can come today since I have an appt already. She gave me no option to be seen yesterday or today. She should've told me I will not get a note if I came in the next day, otherwise I would've ask to schedule me in then. The things is..I am a part time but at the airlines, they allow you to pick up hours up to 80 hrs a week.. I do pick up mostly up to 60 hrs a week working 2 shifts in a day. If I didn't have a note for this day, I would get a point for each shift plus be restricted to pick up hours for 30 days. This is why it was crucial for me to have a note. I don't sit.. I work and I needed help to excuse these points and not be restricted so I can get more hours. It was a valid excuse and it hurts me to see that the staff didn't take my situation serious. It pissed the living life out of me and I really blew up having a mental breakdown. I hope when you do see this, you can learn to be a little more compassionate to those who work really hard and not assume they call in for fun. And that the only reason I was blowing up was because you made me feel like i was lying and you weren't listening. It wasn't a note to excuse stupidity, but to help me live stress free from quitting my job, losing our benefits health and flying. I am at the airport part time but still work more hours than normal. I also own my own business and working on projects to help in my community. It is a lot on my plate. You didn't listen to the stress I was having, you saw I was mentally breaking down and instead of saying let's see what we can do to help, you said ' its not my problem you called in'. The clerk made a mistake and there was a huge misunderstanding on both ends. I just wished you saw that and helped me work it out. I am now restricted and I am at 8.75 points, 9 points and I can be terminated. Of these points...4 points due to stress and physical pains from work, calling in. I was declined the 2 times for notes. Before the escalation that was encountered I knew then that they genuinely have no real love for the clients and it is just a job. The office is systematic and the staff their has fallen out of their passion. I am very happy to never step a foot in there again. read more

Dr. Shabnam's office is a Breath of Fresh Air. They are extremely thorough, professional, down to earth..they are truly a Family office equipt with a caring patient team members who are extreamly knowledgeable and a pleasure to work with. It's been an honor to have this team of doctors working with my health. Thank You Everyone! read more

I recently moved to the area and needed a new primary doctor. I'm so glad I found Dr. Shabnam, she's very caring and professional. The staff is really sweet and makes sure you're comfortable and understanding of everything. I highly recommend seeing her! read more

it's taken me awhile to write this review because i didn't want to write out of anger, but now that enough time has past i feel comfortable saying that this is the worst doctors office i've ever been to. i've recently started seeing a new doctor and he and his team are so wonderful which have made me realize just how bad shabnam and hers actually are. when going to this office i always felt rushed, ignored, not listened to, or dismissed. my questions and concerns were always met with responses implying that what i was asking was dumb or not important. the nurse was always in a bad mood and rude, and shabnam was always trying to move as quickly as she could from patient to patient instead of taking the time to make sure the patients needs were met. i never felt comfortable in this office or like my health was being taken seriously. the only person in this office that deserves a good review is the receptionist taylor. i wouldn't recommend this doctors office to anyone. save your money. read more

My insurance is through the Healthcare Marketplace. Thankfully, Dr. Shabnam accepts my insurance. I've had many caring doctors over the years. However, Dr. Shabnam is one of the most caring doctors I've had. She listens well and is very attentive and responsive to my concerns. She takes her time with me and doesn't make me feel rushed. She had concerns about abnormal factors in my blood work, and then she helped me improve those factors, so now all my blood work numbers are normal! She is also very proactive in seeking solutions to my other medical issues. She's not cold or rude. She's not a smiley-type person, but she smiles. However, most of the time (if you watch her closely), she is thinking deeply and processing what she's hearing. Some people may mistakenly perceive that as coldness. On the contrary, she is professional and kind in her demeanor. She's also very astute and highly intelligent. I'd like to share a story to further characterize Dr. Shabnam. A few months ago, I crossed paths with Dr. Shabnam in a public place 2 days after an inexperienced phlebotomist basically massacred my vein while trying to take blood. My arm looked very bad, and I was concerned about it. I asked Dr. Shabnam if she would look at it. She didn't hesitate to say, "Yes," and she was visibly concerned about the condition of my arm/vein. She patiently instructed me on how to care for it. Even though I was apologetic for bothering her when she wasn't "on duty," she emphatically reassured me that she didn't mind at all. I've observed and discerned through all my interactions with Dr. Shabnam that she is a doctor because she cares about helping people. Furthermore, she's a GOOD doctor because she cares and because she's incredibly smart. read more

For about 10 months last year I was on an HMO, unfortunately very few of the family practice docs on the plan were accepting new patients, so I ended up stuck with Dr. Shabnam. Issues: I would make the first appointment of the day and it would still be a minimum of 45-60 minutes AFTER my appointment before I would even be called back. She requires a ridiculous number of appointments. She refuses to prescribe a full year of birth control, making you return ever six months "just to see how it's going." Even if you have no issues and have been on the same birth control for over a decade. If you have any health issues, again, the follow up appointments are entirely too numerous. She would have you come for a follow up approximately once a month, sometimes twice in a month for something that shouldn't require more than a 3-6 month check up. If you need any lab work, she makes you come in for an appointment JUST TO GET THE ORDER and then makes you come back a week later to go over the results, forcing you to pay for both appointments as well as wasting about an hour for less than 5 minutes with her. She is rude and constantly wastes time and money of her patients. I was so happy to be able to change doctors!! read more

Dr. Shabnam and her staff were very courteous and timely. They were right on time for my designated appointment time. Dr. Shabnam was recommended to me by another specialist and I am please thus far - after only my first initial visit. I have recently lost my family doctor to a move out of the area and needed a new Family Doctor. Dr. Shabnam seems to be an excellent choice. I will be going back and recommending to my other friends. read more