Dr Shakouri is very patient…read more He explains everything and really listens even if you complain. I've been seeing him for 10 or so years and I just love his beside manner.

Awful experiences. Each time, I have to follow up myself to…read moreensure I get the care I need. During visits, Dr. Leon seems SO busy or over booked (or just does not care), doesn't know which pt he is seeing, who I am or why I am there. He does not take time to get to know you or educate you at all. For example, during my very first visit with Dr. Leon, he asked if I have "any pertinent family history" - the average person may not know what that means OR what is considered pertinent. My patch test came back posistive for items, including nickel. He asked if I eat a lot of canned food to which I replied "not really, well we have been eating a lot of tuna lately". He did not acknowledge that reply and moved onto his next question. Should I be avoiding tuna or other canned foods??? I guess I will never know. He asked many questions like this to which I replied yes, and he just moved onto the next question with no education or guidance. I asked him the best way to know if I am allergic to a products ingredient if that item was not included in the patch test, to which he replied very odd - giving me a non answer and just telling me to scan my products in the allergy app. Ok, well if we dont test for X, the app will say I am not allergic to X - so that does not help me. I asked him about 3 different, nice ways to which he replied "This is the gold standard and we do patch testing multiple times per week". Again, a non answer and he seemed almost offended that I would ask how I know if I am allergic to something or not that we do not test for. It was super weird so I dropped it. During my follow up with him, he walked into the room and asked ME to remind HIM what my "chief complaint is" bc he didn't take 30 sec to review my chart first. We were in the middle of talking, and after a few min he opens the laptop and says "Anne right?" as though he didn't know WHICH pt I was for sure and had to double check. At my follow up, I had to remind them I was also there for a nasal scope. Dr. Leon was supposed to send a medication to my pharmacy after my appt, that same day and did not. I had to follow up the next day to ask them to send it. Appts are very long, I am often put in a room and wait 45 min or more to be seen. I was also told I needed a sinus CT scan but they could not see me for 5 weeks! Insane. I explained I cannot wait that long and asked to be fit in that week, or send the order to an outside facility, so they did fit me in. I went in this week, Thurs 8/13 for the in office CT scan and waited in the lobby for 30 min. The front desk went to check on my wait time, and when she came back, I heard her tell her coworker that the main guy who does the scan was out that day and the girl covering was not monitoring the CT scan schedule. Great. I was told Dr. Leon would call me with the CT scan results (he reads them in the office), I was given option to wait for him to come talk to me about results in person that day while I was there or a phone call and chose a call because I needed to get back to work. It was implied and understood by me that he would call the same day, this was Thursday. Of course, he did not call me with the results. I sent a msg on the patient portal Thurs 8/13 evening asking them to call me Friday before the weekend as my symptoms were very uncomfortable and I am hoping to know results/treatment plan/meds etc before the weekend. At this point, it's been several weeks since I started coming here and we've tried two diff meds that have not helped. I still did not get a call before they closed Friday 8/14 for the weekend. Do not expect any bedside manner, education, answer to your questions, or prompt care here. I plan to follow up again next week on the scan results and I have already scheduled with a new doctor/office to transfer my care

Scam. Stay away from this place…read more I went to the Grapevine, TX location to see Dr. Savannah Sommerhalder, MD, and it felt off from the start. They did not even have a real sign on the building, just a decal on the door. I went in for an infection. They confirmed it was an infection, not an allergy or some other immediate issue. They gave me one round of medication, and when that did not work, they immediately started pushing heavily for surgery and immunotherapy. The problem is that they also told me neither of those would actually fix the issue I came in for. That didn't matter to them; they just kept pushing for it. After two appointments, I finally told them flat out that I was no longer agreeing to surgery or immunotherapy until they treated the infection first. They then finally said they would call in a stronger medication. They never did. I reminded them three times, and every time I got another excuse about the doctor being busy or some delay. That was it for me. They seemed much more interested in pushing procedures than fixing the infection. I also asked for my surgery deposit back, because the plan was supposed to treat the infection first, then do the surgery later. Instead of refunding the deposit, they sent me an even bigger bill. Based on the other review, the shady billing practice seems common. You have been warned.

Update to my last post. Received assistance from Goldyn Dauphin and she assisted me in getting in…read moreto see Dr. Alvin Aubry in Las Colinas. I had previous treatment by Dr. Aubrey, and is wonderful. She told me that Dr. Summerhalder is no longer with the practice. I must admit that it's difficult to get in when a Dr's office is only open two to three days a week. When you get in, they do a good job, but it's difficult to get in. Glad to be back with Dr. Aubry. Thanks Goldyn for your help.

It's hard to find a good Dr. It's even harder to find a good Dr. who listens to you. It's damn near…read moreimpossible to find a Dr. you don't have to wait an hour to be seen. Dr. Mayes is down to earth, listens to what you say & finds a solution. My man had been having feelings of pressure in his chest & not being able to breathe. So they did stress test, cardio scan & multiple other tests. All negative. Came to see Dr. Mayes who did an allergy test on him, gave him some breathing meds & put him on allergy shots. Within 6 months all symptoms were gone.

The staff at this place are simply amazing. Ronnie at the front desk made me feel very welcome. I…read moregot the feeling she was excited to see me and was really looking forward to my visit. When was the last time a receptionist made you feel that way? I left feeling comforted and very pleased with everything that went on in my visit.

We have been going to Dr. Galicia for over a year for extreme allergies for our teen daughter. She…read moreis basically allergic to everything outside. She started shots in Jan and we have been in the office 2 a week for her shots since and I wish I could tell you how kind and friendly the staff is at AAAA. My daughter gets 6 shots a week and just switched to maintenance and is sad that we won't see "the ladies" twice a week!!we love this office and their staff and have had such a great experience dealing with not so great allergies.

I just read the reviews and noticed Sara W. complaining about not seeing Dr. Kotsanis. Dr…read more Kotsanis passed away in 2021 so I don't understand how she can expect to see him? I wonder if this is even a legitimate review? My husband was a patient here prior to 2021 and we were very satisfied with the care we received here.

Well I'm loving the reviews and look forward to exploring the possibilities and healing coming from…read moreworking with this dedicated group as I have stage 4 colon cancer. I just wish someone from their office would return an email ( numerous sent) or phone call ( numerous voice mails left) to discuss the healing path forward and set an initial appointment.

Love love love what Amanda has done for my migraines. She is so thoughtful and caring to her…read morepatients. I am so grateful for how my life has changed.

Dr. Dunn is wonderful. She has great skills with acupuncture and NAET. She is thorough, positive,…read morepersistent and her skills have done wonders for my health. I appreciate how much she cares about her patients, as does her office manager, Patricia. I always leave there feeling relaxed, often falling asleep during my treatments. She has helped me with varied issues, including thyroid and hormone balancing, back issues, nerve, allergies, relaxing a hammer toe, and tennis elbow. NAET has helped me much more than the therapy and self-help I have been doing myself. My mind more easily deals with trauma and physical pain from an accident and childhood emotional issues.

these guys are great and efficient in their time and delivery of services... even if we do have to…read morehave things cut or burned off from our skin

Dr. Walker is good but the process to get in is more than painful and has caused me to look…read moreelsewhere. Communication is lacking and the wait times are less than ideal. My last three visits resulted in me canceling my appointment. I stopped by today, waited 45 minutes in the lobby (beyond my scheduled time) and still hadn't been seen. The time prior was a scheduled surgical procedure, I waited 1 hr. in the lobby, another 45 minutes in the patient room before leaving frustrated, to only be asked to "find a more convenient time when they are not as busy". The trip prior was another 45 minute wait in the lobby. I waited in the patient room for another 20, the discussion lasted less than 10 minutes and I was asked to schedule the surgical appointment. I don't mind the occasional wait, but this is ridiculous. No follow up calls to apologize, no concerns on keeping customers. It's just bad customer service in what could be a great practice.

This clinic has recently be bought by a different company. The thing that has changed is meeting…read morewith a provider everytime. Steph is an awesome provider. She makes you feel welcome and puts your needs first. Always discusses treatment and makes sure that everything is going well. She is good to recommend things instead of pushing services and products. I think she is amazing! Alex is the other provider and he is amazing as well. He's a funny guy and always makes me laugh. Again he doesn't push services but asks and offers suggestions based on our conversations. Overall this is a great clinic.

Sometimes the app is a little buggy but overall everyone is nice and helpful! Rooms are always…read moreclean, checkups are accurate and timely and they care about your concerns!