From the moment I walked in, the entire experience was calming and professional. The office staff was welcoming and patient. Leslie Harcar, PA and her assistant took the time to explain every step of the procedures performed. Everything was done with great care and attention to detail, which left me feeling completely comfortable and reassured. Would highly recommend. read more

Dr. Walker is good but the process to get in is more than painful and has caused me to look elsewhere. Communication is lacking and the wait times are less than ideal. My last three visits resulted in me canceling my appointment. I stopped by today, waited 45 minutes in the lobby (beyond my scheduled time) and still hadn't been seen. The time prior was a scheduled surgical procedure, I waited 1 hr. in the lobby, another 45 minutes in the patient room before leaving frustrated, to only be asked to "find a more convenient time when they are not as busy". The trip prior was another 45 minute wait in the lobby. I waited in the patient room for another 20, the discussion lasted less than 10 minutes and I was asked to schedule the surgical appointment. I don't mind the occasional wait, but this is ridiculous. No follow up calls to apologize, no concerns on keeping customers. It's just bad customer service in what could be a great practice. read more

I would caution anyone who is considering visiting this group to strongly reconsider. Their back office told me a procedure would be covered and several months later, after I had the procedure done, they contacted me and told me I owed $1,500! It gets worse...the "bill" got turned over to collection! I haven had a collection since I was probably 20 years old if then. They are just standing their ground with no accountability for their error. BEWARE!! read more

Very disappointing -Been seeing this Dermatologist for many years and I set up an appointment three months in advance. Then I was called by dermatology Associates to reschedule because the practitioner was not available the day scheduled. For the next appointment, I took time off from work & drove halfway across town in heavy traffic. I was only 15 minutes late for the appointment (should have called) and the practitioner had already gone home. I can't tell you how many times I waited 10, 15, 20 minutes in the waiting room, then sit in her office and wait even more. where was my courtesy call before she left?? read more

I love to leave a good review, but unfortunately, I have to agree with the other negative reviews about this place. The first time I went, I remember leaving feeling like the PA did not care about me or my concerns. Her responses felt pretty flippant. I walked away telling myself that it must just be me misreading it and I left it at that. I went back a year later and realized that my feelings were completely valid as I experienced the exact same thing again. I decided to start going to a different doctor in Southlake and boy, could I tell a difference in the level of care. It was very validating. I wish I had read the reviews before I tried this place, but oh well. Do with this information what you will. I gave 2 stars because at least I was seen, and the scheduling was okay. read more

these guys are great and efficient in their time and delivery of services... even if we do have to have things cut or burned off from our skin read more

i had a 10:00 appointment and didn't see the doctor until after 11:00. I was going to leave about 10;45 but was told I was next and it would just be a few more minutes, not true. read more

Both my wife and I have seen several doctors in this office. All experiences have been good. Dr. Harla and now Dr. Walker. But.... The BILLING and account paperwork is why I will NEVER go to a U.S. Dermatology Partner physician again. This is a huge company that grew way to fast by purchasing regional dermatology clinics all over. They take at least 2 months to clear an account and you have to make many calls to their billing department to get what you need to back up insurance claims. It is way to much of a hassle. I can't imagine the trouble if you had multiple or regular visits. read more

Ughh! I really wanted to give this place the benefit of the doubt despite the reviews on Yelp. I found this clinic on Google and they had some many great reviews. I have had a skin condition since I was a little kid and for the most part, I have had it under control. I don't know if it's due to the stress that I've been experiencing the past few months, but my skin broke out and I was desperate for something to help me feel better. First, the doctor asked me why my skin looked the way it did. Umm, you're the doctor, you tell me. Then, he basically tells me that I've been doing everything right so he's just going to prescribe me a $3 steroid. My visit was less than 10 minutes and nothing was really done and it cost me $120! I will not be visiting this place again. read more

Sweet staff. Dr was informative and patient with our questions. Will continue to visit this Practice.

I like this doctor office. They are good about reminding you at least 1-2 days before your appointment. They have Krueger coffee if you want it while you wait. All nurses and doctors I've met have great bedside manners which you can't say about all offices. The doctor I've seen are great about explaining everything and what to expect and follow up after they get results back. read more

This place is the worse. I waited two hours and the Dr. never showed up. I had to reschedule due to other commitments. I will be cancelling my appt. I don't recommend this place unless you have time to wait all day. read more

I don't know why I gave this place so many chances but today it was the last straw. I started seeing them back in November after I decided to fix some bacteria on my scalp. I came in everytime. No big deal, then I would ask questions about stuff and the doctor said idk everytime. anyways, I tried to schedule an appointment and the people on the phone were really rude. I just got off the phone with someone and she just said "Ok bye" and hung up. read more

Overall this place needs to be avoided. The customer experience is poor. But I finally had it after the non-stop solicitation texts they keep sending. The most recent one was for Covid tests. I respect everyone's views on Covid. However, it's 2023. Why in the world is a doctor that takes care of skin badgering his patients about Covid. Would make sense if it was 2020 or 2021, or even if he was my primary care physician. Zero chance I'll be going back to this office. Poor service and the off target marketing isn't worth it. Steer clear and find another provider. read more

Melanoma survivor here! Been coming here for about a year now and I liked my doctor but the staff and billing are horrendous! I had an appointment that they have been reminding me of for the past two days via text and email. I like the reminders but....... I show up and signs in..... the lady says super loud that I have bad debt. I said ok no big deal I'll pay! How much? She says several hundred. Wow I don't recall getting a bill for that. Didn't insurance take care of it..... she says she doesn't know but she said it was for a visit in October of last year. Last year! I said wait.... I have been in since then, 5 months ago, and nobody said a word about it and I haven't gotten a bill. The woman calls billing and yells a few more times "hey! I have a really bad debt here.. yea she has a bad debt!" At think point I'm thinking the front desk just has no manners... Billing is worse! Billing says I can't see doc until I pay my bill. I asked why nobody called me yesterday to let me know instead of letting me drive over to tell me I can't see the doctor. Billing says I have no idea and it's not my job. Ok. I heard enough. Bad debt has left the office! read more

Received a bill from a collection agency today for a visit in April 2017. I called the office asking why I have never received a bill or notice before this went to collections. I was told they have been sending me notices of this bill since February. Really?? How is that possible when the appointment was in April? It's bad enough to deal with greedy insurance companies who lie but when the people you're supposed to trust with your medical care do it, it leaves no room for trust. The billing department is incompetent and when I spoke to Ladorris from that department she was very rude and even told me I should contact my insurance company to find out about the bills this office should have sent out. Way to pass the buck and look like an incompetent fool. I will never go back to this place. read more

Terrible experience. First, I went to this Dr because they accepted my insurance, yet 2 weeks later I get a bill for over $300. They spent a total of 10 minutes with me. Second, they prescribed a medication that cost over $500. After doing more research, the drug is being pulled by the FDA due to safety issues. There are multiple safer and cheaper alternatives. The entire place is incompetent. read more

God! 12 minutes late and they REFUSED to honor my appointment. Isn't it CRAZY if a Dr. makes YOU wait..that's OK!! But NOT the other way around. My problem was SIMPLE!! Suspicious mole. If this "group" was professional, they would have taken me!! read more

Dr. Harla is basically a criminal. He prescribed a $600 cream for a cold sore on my lip instead of a simple oral anti viral medication. When I called to complain about the cost the office sent the prescription to a compounding pharmacy in BFE Grapevine instead of issuing a more reasonable and widely used prescription. The waiting room was packed and people were churned in and out. His appointment scheduling slots were available in 10 minute increments suggesting he wants to bill as many patients as possible in a day. I waited in the waiting room for about 40 minutes and only saw Dr. Harla for 4 minutes, yes I timed it. read more

HORRIBLE experience with Daniel Walker and his office. They turned a small balance that I didn't even know I owed over to a credit agency without even talking to me first! No phone call, email or letter. I've read several other reviewers say the same thing. MY CREDIT REPORT! I will never see Daniel Walker again and I recommend you don't either. Also, all of these 5 star reviews are called PPRs - Pay per review. Very shady for a Dr to participate in this social media farce. If you've really met Daniel Walker you would never say he has a good bedside manner - he's a robot who barely speaks, never smiles, and seems completely detached from his patients. read more

Dr. Harris was extremely personal and accommodating! I was very satisfied with my brief visit. He listened to all my complaints and gave me suggestions and offered me solutions. My only gripe about this office is that they don't yet(or at least at the time of my initial visit they didn't) offer any Botox or laser treatments and honestly I moved from California where every dermatologist office has every contraption known to man to offer patients. I know he told me and he was going to get them eventually so that's good enough for me. I also should mention the front desk staff and his nurse were all so nice and helpful. I appreciate a well oiled machine. I highly recommend. read more

I had a great and friendly experience. These comments are nothing of what I experienced. I got there at my appointment at 1:10 Checked in, and called to see the doctor within 5 minute. Dr.walker is super nice and because I am a college student he wanted to help me out getting the best medication for as little as possible. Good dr. Very professional and will continue seeing him. read more

This place is garbage AF. So I specially told the lady The Who called me originally to setup my appointment on my cell phone that I needed a early AM appointment so she gives me a appointment a month out. I didn't get not call from them reminding me of my appointment other than what I setup to remind me on my phone. So I get there at my appointment and because of the Left wing agenda fake Covid 19 that the democrats want to push to take our control here in America I have to wear a mask at the doctors office first off if you are requiring that let you patients no especially if they are a first time patient. I get there they say oh if you don't have mask for this fake ass virus which is just been proven to be a strong flu. I said well do you have one oh no you will have to go get one I said I where am I going to get one and why wasn't I called to let me know and also why didn't I get a reminder call they said well the notes says here your phone is disconnected. I said really well call that number. So I show her wow what do you know it's ringing. She says well sir you don't have mask so you can't have the appointment. I said fine with me there's plenty of dermatologists out here I can go to ,it's not like you have a good rating and you will go down more in stars with my review when I leave. She says go ahead fine another dermatology. Bottom line if you want a reminder call and if you do t get one and ask them why they didn't call you they will tell you your phone number is disconnected even though you show them proof. There stars are below a 4 for a reason because they are garbage.. read more

Dr. Walker is awesome! His injections are pain free and his patient care and office staff are friendly and make the appointments as smooth as possible. Highly recommend read more

I went here for a working interview for $14 a hour for a whole day everyone was nice, told me I would get the job since she has been by herself since October 2019. They told me I was over qualified for the position. I had to call multiple times and email to the recruiter Tanner. he refused to get back to me. When I told him I've been trying to get ahold of him for two weeks he laughed and said oh. To where I had to call someone else and tell them he won't get back to me. Was super excited about this job then I call today to see status and he said oh we picked someone already it's been almost three weeks. And still haven't even got paid for working that whole day. WASTE OF MY TIME!!!! NO WONDER THE REVIEWS ON INDEED ARE SO BAD!!! read more

I would have given them 0 stars but 1 star is a low as you can go. They charge for services not provided, their corporate or billing office personnel are very hateful and condescending, they will not respond to letters sent them inquiring about why I owe them for services I did not receive. The only correspondence I received after 3 attempts to contact them were a letter I received from a collection agency. I would highly suggest you go elsewhere as they are by no means a professional organization. read more

I had high hopes for my first visit and I understand there are other doctors at this location but Dr. Walker should really re-think his career choice. He seldom made eye contact with me during our brief conversation and seemed to nervously shuffle around the room as I explained my symptoms. He dismissed my concerns without the slightest empathy, was pointedly unfriendly (at times unprofessional), and sincerely apathetic. Perhaps you'll like this sort of doctor and he may well be a good technician but he doesn't inspire confidence. I found him brusque, arrogant, and just plain odd. read more

This is the best office ever. I am so terrified of needles. I had to have a massive cancer cut out of my chest. Everyone told me how bad it hurts. I came into my appointment and they got me right back. I immediatley started crying because I was so scared. Belinda the Nurse came in a calmed me down. I am 55 but still a big baby. She deaded it and it was just a few pricks. Then Dr. Walker came in amazing bedside manner explained everything and started cutting it out. I felt nothing. It was so amazing. My friend went to another dr. for same spot and she said it hurt so bad. Thank you Dr Walker and Belinda for not hurting me. Sorry for all the Drama but I admit I am was never a good patient. Thanks for putting up with me. Thank You Thank You Thank You read more

My appt was timely and didn't wait long in patient room. Saw Dr Walker, first with my MIL then for myself. He is thorough with the full body check and with discussing concerns and will take care of quick procedures right then, which is nice not to have to make another appointment later.good listener and recaps the treatment plan. read more

I see a branch of Dr Harla's office in Keller TX on Heritage Trace in the subdivision Heritage. There, the Dr is Dr Michael Honadel and he is great. The appointments are right on schedule. You never have to wait. If anything, be there early because they may take you back early. But don't be late because you may not get in. Dr Honadel is great...super nice guy, very compassionate. I am pretty young to be diagnosed with skin cancer, but he found it, biopsied it and removed it for me. I'm very grateful to this office and their staff that have been nothing but warm, wonderful and great to work with during my many recent office visits. I never went to the Grapevine office, but I highly recommend the Keller office. Please....go get a spot check...it could save your life. read more

This was my first visit to Dr Harla's office in Grapevine and I didn't actually see Dr Harla (a 3 week wait for him). I did get an appoint for the same week I called, with Dr Harlas' PA. I had an early morning appointment and arrived early. I saw the other reviews about it being crowded, but I didn't see that. I was in the examining room on time and seeing the PA about 5 or 10 minutes later. She was nice, thorough and professional, treating the original complaints and digging deeper to make sure we both knew the extent of the sun damage and arriving at a treatment plan for that. I highly recommend them and will continue to see them for my dermatologic needs. read more

Had an afternoon appt and it was not crowded. no long wait! there were 2 other people waiting... I was seen right away. I saw Lesley; Dr Harla's PA - she was awesome!!! read more

Very sloppy practice (Heritage Trace location). Front desk staff too casual and very unprofessional. Although I have seen several good P.A..'s for a skin cancer screening over the years, the lack of follow-up for a prescription refill has been INEXCUSIBLE!!!!! It has been WEEKS since my appointment in May, and 2 phone calls later I have yet to be contacted by their staff. Today, "the computers are down". I will not continue care with this practice. read more

I've had one appointment there, and so far so good. The staff was excellent. I was going to be late because of traffic, they worked with me and was able to move my appointment. Most places won't do that, this one did. read more

Pros: Seems to be a quality doctor that knows what he's doing, and does it well. Cons: An enormous waiting room that's full. (If you've ever seen an allergist's office, with patients that are waiting to be examined after getting their weekly allergy injections, you've got the idea.) If I was seeing a brain surgeon, I wouldn't feel bad seeing popularity like that; but for general dermatology? No thanks, I'd rather go somewhere else where the office staff knows how to manage things better. [Disclaimer: Haven't been there in a few years, perhaps things have improved by now.] read more

Didn't meet the doctor but the PA I spoke really close to my face and didn't have a great bedside manner-- real issue is that I was billed quite a bit extra with no mention it wouldn't or may not be covered by my insurance -- I've tried contacting the billing department but never got a call back. read more

The visit was very quick. I didn't have to wait long to be seen and nurse was very nice. The only down side was that I wanted a whole body skin check and the PA just quickly glanced over me and said I was good. It didn't feel very thorough at all. Also, when I was telling her some concerns I had she didn't seem to be listening to me. It's been 3 days since my visit and I have followed the regime she gave me. It has worked really well so I guess she knows what shes doing. I haven't decided if ill go back or not. read more

I am a former patient of Dr. Harla's office and I'm glad to say that I've moved on. To be fair the Dr. Harla does a great job hiring his Physician Assistants. Over the years I had seen three of them and they are all great. On the down side their office management is horrible. 9/10 times you can't talk to a person to get paperwork for tests, scheduling, etc. In addition to this, it normally takes two calls to get them to help you. It got to the point where I had to go to the office to get anything done. They recently changed their office policy's on some testing and needless to say I didn't agree with the amount of tests they required for my condition. Health care is getting expensive and I didn't like the fact that I had to take three different tests to prove I didn't have a medical condition generally not found in the US. They are entitled to having their office policy's, but they should be for flexible with their patients when changing them. At the end of the day I'm happy I've moved on. read more

Dr. Walker was great and the staff is very friendly! I didn't have to wait and was seen at my appt time. The doctor listened and provided options. I would definitely recommend! read more

I like staff and doc. Helped me find my scrips at an affordable rate. I like new doc. Very personable. Nice experience all the way around. No complaints at all. read more