I was impressed with Dr. Snead, he was very professional and good bedside manner. He cares about…read moreyour health. But the most impressive is his prayers with you for your health. I would recommend him to my family and friends. Staff was great!

LOVE THE STAFF AND DOCTOR.however i cannot ever get in touch with them about scheduling an…read moreappointment tried for days. being left on hold over 10 minutes each time i call for something quick. it took 2 months to get a birth control before cause the doctor kept sending the wrong prescription and wasn't returning my calls. very unprofessional

Dr Kilianski is amazing!! I had an amazing experience with him and his staff. Every time I had an…read moreappointment I never had to wait long in the waiting room and the staff is so nice! I recommend him to anyone looking for and ob and will be coming back here with any of my future kids.

I am a previous patient of Dr. Tse, so when I found out she would be opening a new practice, it was…read morea no-brainer to go to her. This place is so homey and adorable, and the staff is warm and welcoming. Plus, Dr. Tse is incredibly thorough and encouraging. She did a surgical procedure for me a few years back and made the whole experience much less traumatic and nerve-wracking than it could have been. I'm lucky to have found her and will be sending all my friends here!

Dr Tse is the BEST GYN EVER! She makes you feel like the most important person in the world. She…read moreis the best listener and truly cares about her patients. She has helped me through so many medical issues, and she feels like a best friend, She gives the BEST hugs and has a smile that lights up the darkest room.

I went to HerKares based on a referral from a friend. She was having some of the same issues I was…read moreexperiencing, and she told me they were very helpful. The Southlake office is the closet one to me, so I gave them a call. They got me in MUCH sooner than I thought they would, and also had their forms online so I could fill them out beforehand to streamline everything. When I got there, it was a very welcoming, comfortable feeling office, and the staff was very nice. The practitioner listened to all my concerns, and even asked a couple questions that I hadn't thought of myself. She even answered my questions without talking down to me (as had happened before at other medical visits). Bug bonus, when I told her I am a bodybuilder, she told me she was going to run a few extra tests, just as precaution due to our strenuous training. I went back the next week to get the bloodwork results, and was able to start my hormone therapy immediately. I am VERY pleased so far, and am looking forward to working with them.

Terrible new staff!!! I really hope Dania the center director gets her staff to get it together…read morebecause WOW!!!! So rude. I walked in a was met with "What do you need?" No mam! I said hi how are you? Like what in the heck?

I had such a great experience here! Dr. Snell was very caring and put me at ease during my entire…read morepregnancy. When I wasn't able to see her the nurse practitioner was also great! I always tried to schedule my appts early so the wait was less hassle and that usually worked out best. I had to have a repeat c section and during my delivery day Dr. Snell made sure to answer any of my questions and I genuinely felt so cared for and like I was in such good hands with her in the room. I would deff recommend her to anyone. Also the office staff was always great to me.

Dr Snell is by far one of the most compassionate OB-GYN I have encountered. She listened to my…read moreconcerns and we came up with a solution to my problem together. I was satisfied with her explanation and I left feeling well informed. Her PA Regina is just as wonderful. I saw her first due to Dr Snell having an emergency surgery. The office stay was great and professional. Im not sure why there are so many negative reviews. I usually don't leave reviews but because of all the negative once I felt inclined to leave a current positive review because it is well deserved.

There is no doctor at First Keller Healthcare. Not figuratively--literally. The website shows a…read moredoctor with a grinning headshot, but that doctor does not exist in that building. Huan Nguyen, D.O. never appears at the Keller office. The staff confirmed this only after I insisted on scheduling with him directly. If you walk in and ask to see Dr. Nguyen, even for five seconds, you will discover the same thing: the "doctor's office" has no doctor. Bring friends. Make it a field trip. So what is there? An office manager (owner?) named Arturo, who behaves as though the basic duties of a clinic are personal inconveniences. In my case, he explained that they are very, very busy (unlike the rest of us, apparently) and that they "don't get paid to send referrals," as though referrals are favors rather than a basic component of patient care. In point of fact, their own nurse practitioner made the referral--which the staff then mishandled. Mistakes happen, but some mistakes actually need to be corrected. I had to return in person to make that clear. I'm sure it's a fantastic revenue-generating model: (1) acquire a doctor's name for the website; (2) rent an office and hire a few NPs; (3) market yourself as a physician-led clinic; (4) cash the insurance checks. Arturo is probably planning an early retirement. In Texas, this is perfectly legal. And it's a perfect snapshot of how broken healthcare has become here.

The providers here are great. I don't ever feel rushed through like I'm just a number in a quota…read more That's not to say they are perfect. There are small things that can be improved with the office staff, but overall I feel valued and well cared for here. They also speak many languages which is cool.

This OBGYN practice goes well over above and beyond! In the 20 years I've been going here, I have…read morenever had NOT ONE bad experience. Recently I suffered my second miscarriage in six months. Leading up to it, the doctors/nurses/staff were very responsive to all of my questions and concerns. And as we all know, being pregnant after a miscarriage is scary. Being in the medical field myself, I know how busy and hectic it can be, especially as OBYGN's who are not only working to see patients in the office, but also delivering babies and performing major abdominal surgeries....and not to mention other office procedures and MUCH more things that happen behind the scenes like insurance, charting, pharmacy calls etc.... I could write a book. The point is, this practice is stellar. Additionally, Dr. Courtney Walters SAVED my life 11 years ago! So now that I can write a review online, I will share that experience too. After my C-section I caught a nasty virus which lead me to the ER for IV fluids. That IV site ended up throwing a DVT "clot" in my arm. I initially thought it was just another staph infection as the symptoms looked the same (I had one a week or so before). So Dr. Walters saw me and treated me for an infection with antibiotics...cut and dry...one would think. However, thanks to Dr. Walters thinking about me and my case at 7 in the evening while I am sure she was having dinner with her family, literally saved my life. She called me personally that evening and sent me to the ER to have a sonogram done on the site that we thought was infected. Turns out it was a blood clot and I was admitted and taken care of with no major issues. Thank God!!! The diagnosis could have been easily missed since I presented just like an infection. If it wasn't for Dr. Courtney Walters, I could have been dead or left with brain damage from a stroke. She was extremely thorough with my case and I couldn't be anymore grateful. And it's not just Dr. Walters, it's her nurse Wendy, NP Cindy Farmer AND every doctor in that practice. I have referred all of my friends and family to this practice. In fact, my sister saw doctor Katrina Allen for her pregnancy. I would trust the entire medical staff with my life. So if you're looking for a great OBGYN, you're at the right place. They have a hard job,but they do it with grace and respect!

I'm not one to leave bad reviews but I'm quite frustrated with this company sonce they switched…read moreownership. I tried calling to get an appt several days in a row last month and sat on hold for 10+ minutes waiting on someone to answer my call - never was able to get a hold of anyone. So I decided to look for a new doctor elsewhere, and I've now been trying to get my full medical records sent to the new place, but again can't get anyone on the phone to fax them over. This experience over the past 2 months has been the poorest customer service I've ever experienced.

Outstanding care I use to see Dr Gagnon the best Doc ever! Be he retired:( however all the Docs…read morethere are amazing as well!o

I have been to Dr. Vaughn several times and would recommend him to anyone looking for a friendly,…read moreefficient women's health doctor. The nurses are wonderful and he's very open to what you want in terms of treatment and is easy to communicate with. They were quick processing my insurance and do reminder postcards when you are due for another appointment. The office is clean, quiet, and modern. Nothing I would change about my experience here.

Extremely Disappointed with My Visit…read more I had a very frustrating and concerning experience at this office. I arrived at 1:15 PM for an ultrasound, and despite my appointment with Dr. Hartman being scheduled for 1:45, I wasn't placed in a room until 2:45. A staff member came in and told me I needed to see the PA because the doctor was extremely behind. I clearly said I did not want to see the PA and was willing to wait for Dr. Hartman because I didn't have anything else to do that day. But when the doctor finally came in, she told me my appointment had already been reassigned to the PA completely ignoring what I had requested. When Dr. Hartman did see me, she admitted to getting only 2 hours of sleep over 3 days and said she almost didn't come in. She looked so exhausted that I was genuinely concerned about her ability to provide safe care. She was struggling to keep her eyes open. She hadn't reviewed my chart beforehand, glossed over my ultrasound results, and dismissed concerns about how my medication could be affecting my health because it wasn't "her department." I left feeling dismissed, unheard, and like my concerns weren't taken seriously especially since I'm not trying to conceive, which seems to impact how you're treated here. I was at the office for over three hours, and no one made an effort to notify me ahead of time about the significant delay. The lack of communication and coordination among staff was unacceptable. After my appointment on May 7th, I followed up when no clinical notes, after-visit summary, or ultrasound results were posted to MyChart within two days. I was told it could take "a few days," and that Dr. Hartman had only had two hours of sleep over three days, was post-call, and performing surgery the day after my visit. This is deeply concerning not only was I left without timely access to my records, but it also raises serious questions about how safe and sustainable it is for providers to be making medical decisions and performing surgery in such an exhausted state.

I love the nurses and staff but when asked if I could switch doctors they said I wasn't allowed! So…read moreI switched offices! I've never heard of not being able to change doctors especially when I only ever see my Nurse Practitioner Kara who I love and I've never actually met a doctor there!

I see Dr. Safely for BioTE hormone pellets, and he's also my GYN…read more I am thrilled that I found him, he listens attentively and answers any question I have. Dr. Safely is thorough, and looks at all aspects of my health - he monitors my hormone levels (both estrogen/testosterone and thyroid hormones). His staff is wonderful - they're always friendly and smiling. I have found him to be gentle, respectful and extremely professional, and I recommend him highly.

This is the most unprofessional doctor's office that I have ever encountered. They tell me on the…read moreday I arrive that the doctor is not taking new patients.