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Excel Physical Therapy

5.0 (2 reviews)
Closed • Closed
Updated a few days ago

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Kessler Rehabilitation Center - West Orange - Northfield Ave

Kessler Rehabilitation Center - West Orange - Northfield Ave

3.5(22 reviews)
2.3 mi

This review lets me know that sometimes the reviews are just that.. reviews. Not etched in stone…read morethat will be the experience of all. I was bummed that my mom was basically being FORCED to go to Kessler for reasons that I won't express here.. but the distance and reviews made me leery. Can I say that I'm SO happy this is where she landed. Thanking God for being all-knowing. She was here for a week and left thriving. Plenty of parking, very clean grounds (not an off scent to be found), staff was amazing and over the top friendly, top notch PT--beyond important, etc. etc. etc. I have to also give a shout out to a particular employee in particular, Tiyann. She assisted us in our departure from beginning to end. My mom had a lot of stuff and it would be difficult to maneuver all of that and her dealing with limited mobility. She got bags for her stuff, a cart to help transfer the bags to the car, helped re-organize my trunk to get my mom's wheelchair to fit.. and she did it all with a smile! I would highly recommend this location to anyone who is dealing with a spinal injury (that's the floor that she was on). Thanks again to everyone who helped make this a home away from home for my mom.

I called to schedule an appointment for my mother and encountered an extremely rude receptionist…read more She refused to answer basic questions, was impatient and condescending. This is not what customer service is about. We are calling for help and assistance and need to speak to people with kindness, patience and understanding. This was one of the worst experiences I've ever had and I will be searching to go elsewhere.

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Kessler Rehabilitation Center - West Orange - Northfield Ave
Kessler Rehabilitation Center - West Orange - Northfield Ave
Kessler Rehabilitation Center - West Orange - Northfield Ave

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Excel Physical Therapy - physicaltherapy - Updated July 2026

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