Great hardware store! Their garden dept attracted me. Lots of succulents, water plants, cacti, and…read moregeneral plants to amuse. They are happy to help load your car!

Due to high winds, I had to replace a lot of soffit and fascia on my home. Because of their strong…read morereputation with these materials, I called Kautsch True Value, and they did not disappoint! Johnny Kautsch is a highly knowledgeable owner and made sure I had EXACTLY what I needed. And I am still amazed that they were able to match it so perfectly when the original has been on the house since before I bought it (more than 25 years ago)!!! Kautsch True Value is the real deal, and I am a VERY happy customer!

This place is the original lowes, home depot without the frilly stuff or the obnoxious over…read morebranding. This place did hardware, flooring and sawdust well before any of that was pulled together in a nice little package with grocery carts and garden areas. They've got paint, they've got lumber, they've got carpet and laminate and wood and vinyl. They've got fans, they've got doorknobs, they've got light switch covers, they've got sinks. They've got friendly helpful workers, they've got clean big bathrooms, they've got concrete floors covered in legit worker dust and they've got five hour energies. All the prices are fair or dirt cheap, depending on what's on sale. You can literally find anything you need here for your home. Unless you want some frou frou fancy rug. Then you can just head down to the local big box and buy that "contemporary area rug" that no one else/everyone has.

Buyers beware of material(s) delivery at residential properties from this company. The delivery…read moreperson that delivered my materials, never announced themselves or came to the door ( I was home at the time of the delivery). My driveway was damaged from the weight of the forklift, reached out to the store and reported the damage to multiple managers, now they refuse to take responsibility for their negligence. Now I have to pay out of pocket to replace a new driveway. I highly advise all residents that are having materials delivered to their homes, to be present, and insist that the driver needs permission from you to operate heavy machinery on your property, or sign a waiver disclosing that you are not holding them responsible for any damages. I certainly was never given this option. Not a satisfied customer!

Very helpful clientele First time i didnt have to look for…read morea representative. Very attentive Clean store for a change

I had almost polar opposite experiences from the other reviewers of this particular Home Depot. I…read morealmost come to expect bad or non-existing customer service in the Valley so the employees at this location really surprised me. Long story short: I was doing a multitude of repairs/remodeling in my house in Texas and came to this Home Depot over the Christmas break at least 5 times in the week and a half that I was in McAllen. There was a young lady in particular that worked in the flooring department that answered every dumb question I had and was patient with showing me color suggestions for tiles and tile materials. I hate that I forgot her name (maybe early 20s, short, short hair) but she was so nice and helpful during a process that, for me, is stressful and not enjoyable. Other employees were also very helpful. I also had to buy kitchen countertops while I was in Tucson for pickup at this Home Depot location, and Ruben at the Pro-Desk was so helpful at suggesting material that was in their inventory (because the countertops I originally wanted were non-existent at this location). Better yet, he followed up with me when he had promised to. I am doing research and planning for my wedding in McAllen, and people in the Valley do not follow up when they say they will (wtf?) yet the folks at this home depot keep it uber professional. Thumbs up all the way!

My stepson bought my wife and I a washing machine. He paid for the three year extended warranty…read more After 14 months the control panel went out. They did come to check it, said they would have to order it. When they came, all the panel lights would stay lit. When he opened it to fix it, he broke a wire, I saw it broken. Closed it quickly and left, saying he needed another part. Then my stepson got an email, saying we had an infestation, not covered. we have no roaches or ants that could get in there. Also, when he left, i plugged in back in and no lights came on. Will never shop at Lowes again. Wish i could rate then minus stars, but have to give it one. Not that they deserve it.

The "customer service " is the worst at this store. They transfer you then let it ring and ring…read more They will pick up to put you on hold and then let it ring and ring until they hang up. I spent 25 minutes doing this today and never spoke to anyone except for the initial person who was very rude. I am so frustrated with the lack of professionalism at Lowe's. I will never shop at this location and will do my best to never go to any Lowe's again. Update: the above review resulted in a LOWE'S customer service representative leaving me a profanity laced voicemail. I would love to share that with the store manager as a "teachable moment " but I'm having difficulty finding a contact name. Needless to say, all that did was reinforce my negative opinion about this store.

Food was good. Homemade tortillas! I would like to come back and try again. This requires a 2nd try…read moreto really understand the hype. Flavors were a little on the bland side BUT overall it was good. I will come back. BBQ sauce n Charro Beans were en pointe!

We purchased all our home sink faucets. Got help from "Palacios". Great person. Will go there againread more

***PRICE GOUGING*** I usually like this store. But what I…read morefound recently makes me surprised & angry! A box of 100 vinyl gloves that has always cost $9.99 is now priced EIGHTEEN DOLLARS ($17.99!) They say they're matching with how things go right now BUT other stores are still selling at $9.99. (Big Lots, Walgreen, etc.)

very poor answering service .... called 3 times today placed me on hold never came back to answer…read moremy questions about some products i was looking for also phone was ringing and no one picking up line

This Lowes is about the same as the rest. They have most any home improvement item you'd need if…read moreyou can find it. I was not familiar with the layout of this store as I usually shop at another closer location. It was near closing time, and employees were busy bringing in items from outside. This Lowes had the particular AC I was looking for. Finding it was challenging, but I did. It was also challenging to find a flat cart with which to move it, so I wound up "touring" most of the store. Thankfully, I tend to enjoy walking through Lowes. When I checked out, only self check was available. The clerk attending the self check offered get someone to help me load the AC. I declined since it was only 55 lbs. The parking lot was not very well lit, but the store was clean and pleasant. Where they could improve is having people available to help direct customer to the aisle that has what they need. That could have saved me a good 15 minutes of wandering around.

thank you lowe s for all your products is good and better and here i good like to say thank to…read moreRaven the person helps me all the things i need to know....and help us to load everything to my truck my god now is hard to see the person like Raven hey thank you so much and god bless you my friend Raven .......