I wish I could give them a 10-star rating! I called the hotel for a transportation recommendation,…read moreand they connected me with Isaac. He picked me up at the airport along with my 85-year-old mom. Communication was exceptional throughout. Since my mom and I were traveling back on different days, Isaac took extra care to ensure she was well looked after. He made sure she received her wheelchair at the airport and got checked in smoothly. Afterwards, I received a reassuring text letting me know that everything had gone well and she was safely on her way. When hiring a transportation service, reliability and safety are everything--and Smart Trip Chauffeur Transportation delivered on both. I highly recommend them for all your travel needs in the Bay Area and beyond.

Never use this company. Booked an earlyride to airport for…read morean international flight and driver never showed. I had to scramble and get an Uber at 4:00Am in the morning. Owner called to apologize which did me no good for my reserved ride.

Called last minute on a Friday evening. They said they'd be there in 15 and they were. Quick and…read moresmooth ride, friendly driver and reasonable prices. Will definitely keep their info around for future cab rides.

Called A1 early for a ride to the airport. We sat out on our porch in the freezing cold with all…read moreour luggage--no cab. Called back 20 minutes later. The driver was looking for the wrong street. I told him the correct location. Long story short, 45 minutes later we jumped in our car in a panic and parked in short-term parking for a 10-day trip. Nail-biter. Very nearly missed our flight. Will absolutely never use them again.

Always on time with great drivers. My go to whenever I need a shuttle I recommend them 10 plus…read moreprices are reasonable. I have used their company multiple times.

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

A stress-free pickup, on time, clean SUV, painless billing. No friction at all…read more Used OnTime Transportation for a 2025 airport run and would book them again without thinking twice. Called ahead to set everything up, gave them my pickup time, and when I checked in a few days before the trip out of pure travel anxiety, they had me down for the exact time I'd given them. Driver showed up right on the dot. The vehicle was a big clean SUV, plenty of room for luggage, and the ride to the airport was smooth and safe the whole way. Got dropped off right at the door we needed, which matters when you're pulling bags out at a busy terminal. The part I appreciated most was the billing. They invoiced me after the trip, so there was no scrambling for a card or working out a tip with the driver in the moment. Zero hassle on departure day, which was the whole point. If you want a calm start to a trip and not a coin flip on whether your ride shows up, book these guys. Worth it.

We have used On Time for years! They are the best! They are flexible and able to make changes for…read moreus. They arrive on time. The cars are all super clean and updated. The drivers are all very friendly and accommodating! We use them for all our airport transportation needs! I highly recommend them!

Everything was great! I spoke to and made arrangements over the phone with Sony. Not only did he…read morehonor the groupon deal I found online but made recommendations and helped finalize the stops on our wine tour. He recommended food spots as well. Our driver, Sonyia reached out the morning of as discussed and kept me up-to-date on her arrival time. She explained and confirmed our itinerary and took pictures of us several times throughout the day. They made the day smooth and hassle free. The limo was clean and well stocked. Thank you soo much for making my bestfriends' birthday celebration a success!

This organization is the most disgustingly run organization. I would recommend renting a pedal bike…read morebefore I would consider even funding this business. I don't think a singular person here is qualified to conduct any sort of business transaction. Save your money, if you're looking for luxury this is the last place you will find it. This business has no regard for their employees, customers, and have no intention of providing safe transportation. This business should be shut down. The limo broke down, thankfully while we were parked and no one was injured. No human decency and not one ounce of remorse. Extremely disappointed.

I've been using North Bay Shuttle since they were referred to me several years ago and am now…read moretotally spoiled by their outstanding service. I use them for both business and personal travel logistics exclusively. They have never missed an appointment and have gone out of their way to accommodate me when I've encountered travel disruptions such as delayed flights. During the bad winter storms of February 2025, I even changed airports for my return flight because SFO was shut down ... and they were there to pick me up in Oakland at the new time. That kind of flexibility and service is rare ... and one reason I'll never go back to the express buses. John A.

I don't usually write reviews, but given my excellent experience with North Bay Shuttle I couldn't…read moreresist! We've been using their service for years to get to and from the airport from Sonoma County. They are 100% reliable - an important feature for catching a plane! The drivers are excellent - personable, safe and helpful. I highly recommend their service.

"Now a stage coach, that would have been a good situation for me. Cause I'm in the coach, and the…read moredriver is way up there on the stage." - Elaine, Seinfeld Long over due review, these folks have never disappointed in 1/2 dozen airport runs to both SFO and OAK. Da Scene: Call or email before your trip, they can accommodate last minute booking, but try to book a day in advance. They have several vehicles, let them know how many passengers, accurate count/size of luggage and departure time. Da Service: They normally arrive 10-15 minutes early to load luggage etc. Vehicles have been clean and comfy, water available as well. Couple of times we were in peak traffic, alternate routes were taken and we stayed on schedule. Da End Game: They drop-off and pickup in the limo service areas at the airports, so no rushed drop-offs or pickups. As mentioned their timing has always been good, friendly but not overly chatty, and always great communications.

We used this service in the past, their service was excellent, upon our return trip they picked us…read moreup from SFO. Planning on booking them again. Very pleasant, prompt and reliable. I highly recommend their service. Planning a trip beginning of 2023 once I book my airfare I plan to book with them, excellent past experience.

Amazing they were there on time Great service very helpful…read moreI'm disabled. Very nice awesome job

Awesome ride. He arrived early and was waiting outside when I opened the door. Friendly and super…read moreknowledgeable. Gave him an address and he knew where to go, didn't have to rely on Waze. Highly recommended!

great service. last moment reservation. I was promptly picked up at Oakland Airport and swiftly…read moretransported to Marin General Hospital to attend my granddaughter's birth. Will definitely use them again.

The service I received a from Marin airport transportation was simply outstanding I was picked up…read morefrom SFO after a very long flight and was very pleased at the a kind efficient service I received that evening this is definitely a transportation service to use I will be using them again in the future

Tony was excellent and did a great job of providing us with a beautiful Rolls Royce Cloud (fun…read morefact: the car used to belong to Sammy Davis Jr!). We rented the car for our wedding for three hours and Tony was punctual, professional and polite. Amazing experience all around, would recommend to anyone looking for a limo/RR rental.

Nice limousine. Great driver. We hired them for a funeral service. We didn't want to drive all…read morethe way to San Joaquin military cemetery. We got round-trip from Saint Joseph's in San Pablo. It was well worth it. I would recommend this company.