Working with PlugPV has been a complete nightmare. They failed inspections, cost us all of our…read morefederal tax credits by refusing to even show up for an inspection before the end of the year, and have now left us with a system that barely produces 60% of their estimated power production. They hide from you when there are problems and fail to keep to their own timeline. Their refusal to schedule an inspection before the end of 2025 also cost us $13,000 in federal tax credits that they had said would be no problem to claim when we signed with them. But, due to only their own delays and project mismanagement, we got no federal tax credits USE ANY OTHER SOLAR COMPANY YOU CAN FIND. THESE FOLKS ARE AWFUL AND TAKE NO RESPONSIBILITY WHATSOEVER.

I had a very frustrating experience with PlugPV regarding an issue with squirrels nesting under my…read moresolar panels. At their recommendation, a critter guard was installed to prevent this problem. However, the squirrels continued to return and nest under the panels. To their credit, PlugPV did come out multiple times to remove the nests, but the problem was never resolved. I was then told by PlugPV that I would need to hire an exterminator, shifting the responsibility to me. Concerned that something wasn't right, I contacted the manufacturer of the critter guard, who informed me that the wrong size guard had been installed. When I raised this with PlugPV, Kyle (manager) responded that I would still need to pay for an exterminator because they "don't remove pests", despite the fact that they had already done so several times, despite the issue stemming from their improper installation. Additionally, PlugPV advised me to remove two arborvitaes in front of my home, stating that squirrels were using them to access the roof. I paid to have those trees removed and replaced with new (smaller) ones. Unfortunately, the squirrels have now destroyed those new trees, using the branches for nesting material. Overall, PlugPV has continued to avoid taking responsibility for an issue created by their incorrect installation.

After inheriting a stressful solar situation (involving a non-local, now bankrupt company), I…read morecalled every solar company in Ulster County seeking information. Lighthouse was the only company that really took the time to speak to me, helping me to understand my options and offering what help they could - without any sales pitch whatsoever. Really appreciated their knowledge, responsiveness and integrity. While not a customer yet, I would (and hope to!) be in the future.

The installation went smoothly, and the whole system is working well. They're very responsive if I…read morehave any questions, and everyone from the inspector to an electrician I had doing some unrelated work has complimented the wiring job that they did.

This is the most patient, honest company in New York and surrounding states. They listen and they…read moreare concerned about your home safety and system and not just making a dollar.

From start to finish, they were great. Like others mentioned they take care of all the paperwork…read more The designers and engineers and installers were incredibly knowledgeable, and they knew how to work with my local town to get permits and everything. The app is great too. Very happy and significantly reduced our energy bill. If the Trump Administration hadn't eliminated the Inflation Reduction Act, I was ready to install an even larger array. I can't imagine how many jobs that one decision he made has destroyed. It's the most anti-business and anti-American thing I've ever seen.

I wanted to use a local/regional company that had been in business for a while. They were doing…read moresolar panels before it became fashionable, so I valued their experience and their record of success was not from massive national advertising campaigns. If I had a problem, the phone wasn't answered out West somewhere, but in the Hudson Valley. I also know many issues are from many companies using less than quality components. Hudson Solar uses all quality equipment. I had done a lot of reading, so I didn't really need to be sold. Hudson Solar handled all the paperwork and did all the contacts, from the filing for the building permits, filing with the lenders (I bought, not leased), arranging things with the Utility (Central Hudson), arranging for inspections, dealing with NYSERDA for the rebates. In addition, they easily dealt with a special issue with my install, as I had a generator hookup at the meter. They engineered a solution that would still allow me to use the generator if needed during an extended power failure (say at night when the panels aren't operating,) As with any outdoor construction project, you are at the mercy of the weather, but the install was done within the week. The install crew were friendly, professional, accommodating and informative., To be succinct , they knew their stuff. They left the worksite neat and clean everyday. Upon completion, the Project Manager Josh explained how the system worked, the controls, the monitoring system. I haven't had to do any follow-up, but even after they had my money, they were very responsive. I would heartily recommend Hudson Solar if you want a quality, experienced, knowledgeable LOCAL company for your solar electric project.

My experience with Suncommon was an unpleasant disaster, with the company demonstrating…read moreconsistently poor communications and unprofessional behavior, which led me to cancel an installation planned for months. Through this, I learned the following way to evaluate solar installers. It's clear in retrospect that SunCommon is the bottom of the barrel and you should absolutely avoid them. After a new search, I learned that NYSERDA ranks solar contractors in several tiers: the top few are designated Platinum and Gold, a larger number are certified as Quality Solar Installer, and a still larger number are simply listed without any comment. https://www.nyserda.ny.gov/All-Programs/NY-Sun/On-site-Solar/Homes/Choosing-a-Contractor I found SunCommon was in the last and least qualified group. If I had known about this ranking system at the start of my search I would never have even called them. I originally called SunCommon in March 2026 because someone I trusted recommended them. The sales rep put together an initial estimate for me. We asked about their standing with NYSERDA, the state energy agency, and the rep said they were NYSERDA approved. A few weeks later I had trouble reaching the rep. After a few emails and calls, another rep contacted me to say they were now covering my job as the first guy left. I found I had to initiate most communication, and it often took a long time to get responses. I had to ask, what is the process, how long will it take, and so on. There was no information shared until I asked for it. I was given an installation date in June. As it got closer, and bad weather was predicted, I asked if it would be delayed by rain, and was told they would keep the date. The sales rep introduced me to the project manager. At this time I was applying for the NYSERDA loan and was told the installer would have to complete the loan application. There was a breakdown of communication between me, the sales rep and the project manager. After weeks of back and forth and many inquiries from me, the sales rep told me that I was not eligible for a loan because I was planning to lease the system instead of buying it. It seems they should have known about that immediately. At this time there was also confusion about the payment. I had already given the office a cash payment of over $9K, but the sales rep and project manager were somehow unable to find this information, and kept asking me how I was planning to pay. Once the PM finally confirmed that I had paid - he contacted me with the date of the install - without checking with me what dates I might be available. I was not available on the date he gave me, and I asked for other options. We settled on July 8, a few weeks away. By July 7, after numerous calls and emails with no response, I had not gotten a confirmation from the company if and when the install was going forward. On July 8, I was ready by 7AM, as I was unsure what time they might start. And I waited. I started calling and emailing again by 9:30 AM. Finally the sales rep wrote that he would look into it. A few hours later the PM responded to my email (without apologizing) that because of the rain they fell behind and my installation would now happen next week. Again, no discussion if the date might work for me, and no apology for not contacting me prior to this day. After staying home waiting for hours only to get this email half way through the day, I was fuming. This was an unacceptable and disrespectful customer service disaster. I told them to cancel the job and to send me a full refund. I spoke with the sales rep, who did apologize. Then his superior called me. Once I spoke with her and explained, she agreed to my refund. A few hours later the PM called me and was actually quite nasty with me on the phone. We hung up and I emailed everyone I had been communicating with at the company, asking for my refund. No response. After a few days the sales rep wrote to me, apologizing and offering to move forward with the job with a $1K discount. I refused and asked again for my refund in full. He agreed. I finally got my refund, and now, I'm sharing my painful lesson with you: there is no reason for anyone to do business with SunCommon Solar.

Conscious Energy did electric work for me in my new home, and they were so kind, helpful, and…read moreefficient. I would highly recommend them to anyone looking and am relieved I found someone so reliable so quickly after moving here.

I am very happy with the service provided by Conscious Energy! I was looking for an electrician to…read morehelp with the installation of a gas fireplace in my home. I had heard many positives about Eric's company, Conscious Energy so I contacted him. Eric was totally professional and helpful from start to finish. He fit me in quickly to his already busy schedule and coordinated with the other person who was working on my project. Eric is very professional, knowledgeable and honest. I felt comfortable with him right away and he was very patient and helpful every step of the way. His estimate was reliable and his work was high quality. It's a relief to find a great electrician who is trustworthy and skilled. I will definitely use Conscious Energy for any future projects. If you are looking for an electrician, I highly recommend him!

Superior Solar managed to install my panels earlier this month after my previous system failed…read more They were quite objective in their survey and provided an estimate that was honest and within my budget. I electively opted to add one panel and they adapted their original design. My panels now look wonderful on the roof- and saving more than before. Customer service has been consistently reliable and responsive. Highly recommended.

From the owner: Superior Solar USA is a leading provider of solar energy…read moresolutions and is committed to making sustainable energy accessible and affordable for homeowners and businesses across the Hudson Valley. With a focus on innovation, quality, and customer satisfaction, we offer comprehensive services ranging from solar panel installation to maintenance and support. Founded on the principle of environmental responsibility, Superior Solar USA emphasizes the importance of harnessing the power of the sun to reduce carbon emissions and combat climate change. Our team of skilled professionals combines expertise in renewable energy technology with a passion for delivering customized solar solutions. Superior Solar USA prides itself on utilizing state-of-the-art solar technology and adhering to the highest industry standards to ensure optimal performance and long-term reliability of solar systems. From residential rooftop installations to large-scale commercial projects, the company is dedicated to maximizing energy efficiency and cost savings for its clients. Beyond providing exceptional solar products and services, Superior Solar USA is committed to fostering positive relationships with its customers by delivering unparalleled support and ongoing maintenance to ensure the continued success of their solar investments. With a focus on transparency, integrity, and sustainability, Superior Solar USA stands as a trusted partner in the transition to clean, renewable energy solutions.