Tara has spent a tremendous amount of time with me to answer all my questions as I learned and…read moreresearched about solar. She provided useful insights about the panel design and estimated production. The entire quoting process had been great and responsive with excellent communication. Sunpower is definitely the best solar system available at the moment with their highest efficiency and best in class warranty.

The person who called me sales talked at me as he told me I couldn't get solar. Like, how are you…read moreboth pushy and not trying to sell me your product? Open with a weird comment about how these guys in the Philippines you work with are great because they work at night and speak English? You might *think* that sounds like a compliment, but, um... OK. Thanks for the warning to take your advice with a grain of salt. Take 5 minutes to talk me through how cool your two page document with computer images is, including explaining to me that the sun is in the southern half of the sky? Yeah, I get science. And now I'm spacing out. Recommend I don't do the project because of shading? Sure, fine. A google street view will tell you that the trees behind the house are downhill and barely reach the height of the roof, but that's on you. Tell me I shouldn't look elsewhere? Don't save me, buddy.

After inheriting a stressful solar situation (involving a non-local, now bankrupt company), I…read morecalled every solar company in Ulster County seeking information. Lighthouse was the only company that really took the time to speak to me, helping me to understand my options and offering what help they could - without any sales pitch whatsoever. Really appreciated their knowledge, responsiveness and integrity. While not a customer yet, I would (and hope to!) be in the future.

The installation went smoothly, and the whole system is working well. They're very responsive if I…read morehave any questions, and everyone from the inspector to an electrician I had doing some unrelated work has complimented the wiring job that they did.

This is the most patient, honest company in New York and surrounding states. They listen and they…read moreare concerned about your home safety and system and not just making a dollar.

From start to finish, they were great. Like others mentioned they take care of all the paperwork…read more The designers and engineers and installers were incredibly knowledgeable, and they knew how to work with my local town to get permits and everything. The app is great too. Very happy and significantly reduced our energy bill. If the Trump Administration hadn't eliminated the Inflation Reduction Act, I was ready to install an even larger array. I can't imagine how many jobs that one decision he made has destroyed. It's the most anti-business and anti-American thing I've ever seen.

Young man came to the house. Michael I believe. Well-dressed, polite, articulate. He took us on a…read morewalk around the house and explained net metering, eversource rebates, the sun power battery backup system. He explained the difference between a SunPower elite dealer vs the competition. We talked to several companies (sunrun, momentum, venture) but Ion Solar Pros really checked off ALL our boxes. Price, warranty, quality, excellent reviews l, and exceeded our expectations. Michael never had to be pushy, When I saw the numbers it was a no-brainer!

From the owner: 831-CT-SOLAR…read more Why go Solar in 2021? Why not? The Federal government kicks in 26% of the cost, state governments in the Northeast cover $2000 to $10,000. Average savings in Connecticut is 32% to 44%. New York and New Jersey slightly lower. Here's the deal. You will pay $0 down, and $0 for install. Battery backup systems are available. Current promotion is a free Generac generator, yes free! The solar Xperience, solar brokerage has teamed up with Ion solar pros a SunPower elite dealer. This Powerhouse team can get you up and running in just a few weeks. Schedule your in home or virtual consultation today! I'll ask you again. Why go solar in 2021? Why not? Call today. 831-CT-SOLAR. Let's get this show on the road! www.TheSolarXperience.com

Unprofessional. Weren't available for an estimate for over a week and then didn't deliver the…read moreestimate without being chased for days. I do not recommend.

This company totally ghosted us. They came out for a consultation, told us to expect an estimate…read morewithin a week, and now over a month later I'm giving up on chasing them down. I shouldn't have to fight with your customer service team for the ability to pay you money for a service. We wasted our valuable time trying to work with this company when it's clear they are not people we want to work with. I

I wanted to use a local/regional company that had been in business for a while. They were doing…read moresolar panels before it became fashionable, so I valued their experience and their record of success was not from massive national advertising campaigns. If I had a problem, the phone wasn't answered out West somewhere, but in the Hudson Valley. I also know many issues are from many companies using less than quality components. Hudson Solar uses all quality equipment. I had done a lot of reading, so I didn't really need to be sold. Hudson Solar handled all the paperwork and did all the contacts, from the filing for the building permits, filing with the lenders (I bought, not leased), arranging things with the Utility (Central Hudson), arranging for inspections, dealing with NYSERDA for the rebates. In addition, they easily dealt with a special issue with my install, as I had a generator hookup at the meter. They engineered a solution that would still allow me to use the generator if needed during an extended power failure (say at night when the panels aren't operating,) As with any outdoor construction project, you are at the mercy of the weather, but the install was done within the week. The install crew were friendly, professional, accommodating and informative., To be succinct , they knew their stuff. They left the worksite neat and clean everyday. Upon completion, the Project Manager Josh explained how the system worked, the controls, the monitoring system. I haven't had to do any follow-up, but even after they had my money, they were very responsive. I would heartily recommend Hudson Solar if you want a quality, experienced, knowledgeable LOCAL company for your solar electric project.

My experience with Suncommon was an unpleasant disaster, with the company demonstrating…read moreconsistently poor communications and unprofessional behavior, which led me to cancel an installation planned for months. Through this, I learned the following way to evaluate solar installers. It's clear in retrospect that SunCommon is the bottom of the barrel and you should absolutely avoid them. After a new search, I learned that NYSERDA ranks solar contractors in several tiers: the top few are designated Platinum and Gold, a larger number are certified as Quality Solar Installer, and a still larger number are simply listed without any comment. https://www.nyserda.ny.gov/All-Programs/NY-Sun/On-site-Solar/Homes/Choosing-a-Contractor I found SunCommon was in the last and least qualified group. If I had known about this ranking system at the start of my search I would never have even called them. I originally called SunCommon in March 2026 because someone I trusted recommended them. The sales rep put together an initial estimate for me. We asked about their standing with NYSERDA, the state energy agency, and the rep said they were NYSERDA approved. A few weeks later I had trouble reaching the rep. After a few emails and calls, another rep contacted me to say they were now covering my job as the first guy left. I found I had to initiate most communication, and it often took a long time to get responses. I had to ask, what is the process, how long will it take, and so on. There was no information shared until I asked for it. I was given an installation date in June. As it got closer, and bad weather was predicted, I asked if it would be delayed by rain, and was told they would keep the date. The sales rep introduced me to the project manager. At this time I was applying for the NYSERDA loan and was told the installer would have to complete the loan application. There was a breakdown of communication between me, the sales rep and the project manager. After weeks of back and forth and many inquiries from me, the sales rep told me that I was not eligible for a loan because I was planning to lease the system instead of buying it. It seems they should have known about that immediately. At this time there was also confusion about the payment. I had already given the office a cash payment of over $9K, but the sales rep and project manager were somehow unable to find this information, and kept asking me how I was planning to pay. Once the PM finally confirmed that I had paid - he contacted me with the date of the install - without checking with me what dates I might be available. I was not available on the date he gave me, and I asked for other options. We settled on July 8, a few weeks away. By July 7, after numerous calls and emails with no response, I had not gotten a confirmation from the company if and when the install was going forward. On July 8, I was ready by 7AM, as I was unsure what time they might start. And I waited. I started calling and emailing again by 9:30 AM. Finally the sales rep wrote that he would look into it. A few hours later the PM responded to my email (without apologizing) that because of the rain they fell behind and my installation would now happen next week. Again, no discussion if the date might work for me, and no apology for not contacting me prior to this day. After staying home waiting for hours only to get this email half way through the day, I was fuming. This was an unacceptable and disrespectful customer service disaster. I told them to cancel the job and to send me a full refund. I spoke with the sales rep, who did apologize. Then his superior called me. Once I spoke with her and explained, she agreed to my refund. A few hours later the PM called me and was actually quite nasty with me on the phone. We hung up and I emailed everyone I had been communicating with at the company, asking for my refund. No response. After a few days the sales rep wrote to me, apologizing and offering to move forward with the job with a $1K discount. I refused and asked again for my refund in full. He agreed. I finally got my refund, and now, I'm sharing my painful lesson with you: there is no reason for anyone to do business with SunCommon Solar.