Tara has spent a tremendous amount of time with me to answer all my questions as I learned and…read moreresearched about solar. She provided useful insights about the panel design and estimated production. The entire quoting process had been great and responsive with excellent communication. Sunpower is definitely the best solar system available at the moment with their highest efficiency and best in class warranty.

The person who called me sales talked at me as he told me I couldn't get solar. Like, how are you…read moreboth pushy and not trying to sell me your product? Open with a weird comment about how these guys in the Philippines you work with are great because they work at night and speak English? You might *think* that sounds like a compliment, but, um... OK. Thanks for the warning to take your advice with a grain of salt. Take 5 minutes to talk me through how cool your two page document with computer images is, including explaining to me that the sun is in the southern half of the sky? Yeah, I get science. And now I'm spacing out. Recommend I don't do the project because of shading? Sure, fine. A google street view will tell you that the trees behind the house are downhill and barely reach the height of the roof, but that's on you. Tell me I shouldn't look elsewhere? Don't save me, buddy.

After inheriting a stressful solar situation (involving a non-local, now bankrupt company), I…read morecalled every solar company in Ulster County seeking information. Lighthouse was the only company that really took the time to speak to me, helping me to understand my options and offering what help they could - without any sales pitch whatsoever. Really appreciated their knowledge, responsiveness and integrity. While not a customer yet, I would (and hope to!) be in the future.

The installation went smoothly, and the whole system is working well. They're very responsive if I…read morehave any questions, and everyone from the inspector to an electrician I had doing some unrelated work has complimented the wiring job that they did.

From start to finish, they were great. Like others mentioned they take care of all the paperwork…read more The designers and engineers and installers were incredibly knowledgeable, and they knew how to work with my local town to get permits and everything. The app is great too. Very happy and significantly reduced our energy bill. If the Trump Administration hadn't eliminated the Inflation Reduction Act, I was ready to install an even larger array. I can't imagine how many jobs that one decision he made has destroyed. It's the most anti-business and anti-American thing I've ever seen.

Installation was fine...we had an issue that was caused by squirrels getting underneath the panels…read morethat cost us an additional $10,000.00 to repair. We monitor our usage through Solar Edge, but that is not working. Have sent emails to company owner- NO RESPONSE...called several numbers to ask about Solar edge monignoring- NO RESPONSE- was switched around to numbers thst rang off the hook- NO RESPONSE.....the customer service contacts have been made over the past couple of months. The person we had dealt with for years apparently left, and we have not been able to talk to anyone . So, customer service stinks! Be careful!

Young man came to the house. Michael I believe. Well-dressed, polite, articulate. He took us on a…read morewalk around the house and explained net metering, eversource rebates, the sun power battery backup system. He explained the difference between a SunPower elite dealer vs the competition. We talked to several companies (sunrun, momentum, venture) but Ion Solar Pros really checked off ALL our boxes. Price, warranty, quality, excellent reviews l, and exceeded our expectations. Michael never had to be pushy, When I saw the numbers it was a no-brainer!

From the owner: 831-CT-SOLAR…read more Why go Solar in 2021? Why not? The Federal government kicks in 26% of the cost, state governments in the Northeast cover $2000 to $10,000. Average savings in Connecticut is 32% to 44%. New York and New Jersey slightly lower. Here's the deal. You will pay $0 down, and $0 for install. Battery backup systems are available. Current promotion is a free Generac generator, yes free! The solar Xperience, solar brokerage has teamed up with Ion solar pros a SunPower elite dealer. This Powerhouse team can get you up and running in just a few weeks. Schedule your in home or virtual consultation today! I'll ask you again. Why go solar in 2021? Why not? Call today. 831-CT-SOLAR. Let's get this show on the road! www.TheSolarXperience.com

Unprofessional. Weren't available for an estimate for over a week and then didn't deliver the…read moreestimate without being chased for days. I do not recommend.

This company totally ghosted us. They came out for a consultation, told us to expect an estimate…read morewithin a week, and now over a month later I'm giving up on chasing them down. I shouldn't have to fight with your customer service team for the ability to pay you money for a service. We wasted our valuable time trying to work with this company when it's clear they are not people we want to work with. I

I have had the SunCommon CSA for many years and been very happy until this year. However, very…read morerecently I moved (end of November) and wanted to bring my credits with me and was told I would be able to. However, after 9 months of repeated asking via email and calls, the credits have not been transferred, and I'm still paying the monthly service fee. I had some overlap in service, so I was using it until April when I sold my old home, but now I'm basically paying twice for my electricity. I've written several emails and had several phone calls where I was told that it would be taken care of, but it never has been. I had a large credit on my old account, in addition to not getting the new credits I've been paying for. I understand there was a change in ownership, but this is unacceptable.

Horrible, customer service is terrible, can't get a hold of anyone constantly get ignored…read moreabsolutely terrible!!!