We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I greatly appreciate Don as our property manager. He is quick to respond to any queries we may…read morehave, handles maintenance issues at our rental property without delay. He is extremely knowledgeable in his field, very personable and trustworthy. Bettina Kelly

They managed a property I rented for a year and they were the best property management I have ever…read moredealt with (as a renter for 5+ years at 5 different locations, this means a lot)!! They went out of their way to communicate with me quickly and effectively, and helped me if I ever had any trouble (even if it was unrelated to the property). You're in good hands with them. They were very fair and flexible towards me as a tenant, and I really enjoyed my time living at one of their properties. I highly recommend them if you're looking to rent from a management company!

Ryan has now claimed there was a noticeable pet odor "throughout the home." That is an interesting…read moreassertion, considering we had one hypoallergenic dog who was regularly groomed and bathed, was never permitted in any of the carpeted areas, and was completely removed from the home while it was being cleaned. The house was left spotless and, frankly, cleaner than it was when we moved in. Most notably, their response completely avoids the lack of customer service. We have rented from several other companies and have never experienced anything comparable. Their response has done little more than reinforce my original review. Still a nightmare of a company. Company provides poor communication until they want something from you. We left our rental spotless and they still took out over $400 for cleaning fees. Anytime we called to get info their answer was basically we have other customer so we will get to it when we get to it. There are a million other incidents but overall stay away!

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

I worked with Jason to both sell my existing house and purchase the next one. I will definitely…read morework with him again in the future & recommend him to anyone who needs a realtor! He's friendly, attentive, responsive, reasonable and doesn't hesitate to share his feedback, good & bad, or just for things I hadn't thought of. I was looking for someone with an experienced perspective, not just a yes-person, and that was my experience with him. On the selling side, some of my family had agents in the past who went unreasonably overboard with staging or bending over backwards for prospect buyers, and that was not my experience here, which I'm very grateful for. We dealt with a Prospect buyer/agent combo who were at times unreasonable, waited until the last minute to ask for things & where the agent didn't do a good job at managing their clients' expectations, and Jason handled a lot of those tougher interactions before I even had to, and was instrumental to getting us through close. On the buying side, he was a great guide & we closed without issues, in the neighborhood I was shooting for & within my budget.

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

Thanks Noemi for waiting a bit after the office closed for us to drop off our cashier's check :)read more

Peace of mind! As a Realtor in the Pflugerville and Round Rock area, that is what I can count on…read morewith Lisa Bowen Reiter and her team at Independence Title (Round Rock). They are organized and quick to answer any communication. They go above and beyond to insure a smooth closing for my clients. They have been known to travel to a more convenient location or arrange a mobile notary when necessary. And they make the whole process fun.

We had a great experience working with Carson at Bramlett Partners as our buyer's agent! As…read morefirst-time homebuyers, there was a lot we didn't know, but Carson patiently guided us through the entire process and answered every question we had. During negotiations, he helped us put together a competitive offer when the seller was being difficult. He also helped with last-minute closing cost adjustments that saved us some money out-of-pocket, and has continued to answer our questions even after closing. We really appreciated his help through the process!

We are so fortunate to have worked with Dylan Hite for our long-distance move to Austin. He was an…read moreinvaluable resource in helping us narrow down the best residential areas for our family and scheduling showings on short notice. He was also an incredibly responsive communicator, which was critical given our aggressive timeline. Moving from the Northeast and unfamiliar with the area, we relied on Dylan for guidance throughout the process, and he went above and beyond to answer all our questions and help facilitate solutions. Our experience with him was truly phenomenal - very professional and just an all-around great guy. We wholeheartedly recommend Dylan to others and would love to work with him again in the future!!

I had the great pleasure of working with Jackee Princeau from the Jorgenson group, and I certainly…read morerecommend her and will work with her in the future if need be. I needed help renting my house after it was listed for over 2 months with no leads. As soon as I contacted the Jorgenson Group, they connected me immediately with Jackee, who was ready to work with me to update pictures for my rental as well as evaluate the current status of the listing. Her advice was super valuable, as was her entire demeanor. She was professional and to the point in all her observations. She refreshed the listing, and within 2 weeks, I had showings and soon after, an offer. It only took about 3 weeks to get the unit rented with Jackee. I cannot express enough my gratitude and positive experience I had working with her. She gave me weekly updates, revisited the listing with me, and tweaked things as needed. She was engaged and focused on getting the house rented. I had worked with realtors before, but it was hard to find someone who put excitement into my listing, as I understand there is not a lot of commission in rentals. However, Jackee treated this as a priority from the beginning, and from the customer's point of view, it made me feel at ease knowing I was working with someone who gave it time and the attention it needed.

Hilary was immensely helpful with the sale of our two properties. She was patient with us and any…read morequestions we had she answered or was willing to get answered for us. She never pressured us in our prices or dealings and went to bat for us anytime we felt an offer or counter offer was unfair. She made sure we were happy before moving anything forward. We are so grateful to be finished with our sales, but we will miss being so close with her as she has become a friend! Definitely recommend her for any of your real estate needs!

I don't know where to begin but let's say I highly recommend the folks at Pflugerville Realty,…read moreespecially Chris Templeton, who worked so hard with my daughter and son in law who is a sergeant in the United State Marines, to get them the house they always wanted. Although the sale didn't go through since my son in law had orders to leave to Japan, and they put a hold on buying a house, he was able to get them half of the Ernest money that they paid. Gladly the House was such a steal and my son ended up closing on. During times where we were anxious about the loans and all the paperwork they had to go through, he was there to comfort and make sure to put us at ease. He knows what he is doing I trust him, my family trust him , and totally recommend him to my friends and family and co workers.

Chris Templeton the broker at Pflugerville Realty is a top agent in the Austin/Pflugerville market…read more Hardworking, well respected among his peers, great negotiator and all around good guy. Anyone looking for a buyer's agent or listing agent would be well represented to have Chris as your advocate helping you.

Slow to respond. When they do respond, they don't address the right issues. Confusing emails and…read morethey don't answer the phone.

After working for nearly 6 months with a Realtor who obviously didn't feel I was worth his time, I…read morecame across a listing in Round Rock that showcased Don Quick and Assoc. as the listing agency. Rather than waste my time with my previous Realtor, I contacted Don Quick and was put in touch with Darren Quick, who immediately set up a viewing. (By immediately, I mean within 24 hours we were inside the space,) Unfortunately, the space we were originally interested in fell through because the landlord wasn't a huge fan of pets, which really wouldn't have worked, since I am a pet photographer and artist - pets are part of my daily business life! We were absolutely heartbroken at losing the first space, but Darren did not disappoint and went to work searching for another space for our business to call home. Within a week, he set up another viewing for a great little retail property and now, about a month later, our lease is signed and we are planning on moving in over the next few weeks after some basic build-outs are taken care of. Darren is extremely personable, yet professional and really gave us the time and attention we need when searching for our new studio space. This is our first business location, so it was great to have a Realtor working with us to ensure that the space fits all of our needs. Even better, Don Quick and Associates will be our acting landlord, so I know that we won't have issues later on in the lease. I highly recommend Darren Quick or any of the Don Quick and Assoc. Realtors to anyone searching for a commercial space.