AVOID AT EVERY COST!!! JASON HUVAL IS A NIGHTMARE TO WORK FOR OR WITH. As an experienced real estate investor, attorney, and agent, I have run across very few people as incompetent and lazy as Jason Huval, who runs Central Metro. He is frequently unavailable, and his general advice every time we worked for him or encountered an issue that needed him to step in, was to simply give more of my commission to the other agent so they could do it instead. It was ridiculous. We would run into issues getting correct information for transactions due to Jason and Vito and other staff giving inconsistent information or being generally unavailable. My lenders also disliked working with them. When I got a complaint lodged against me because an opposing agent was furious that I had left her a bad review due to her incompetent behavior throughout the transaction, Jason told me to gather all of my info to respond. Jason then, being too lazy to write the response as he is supposed to, simply dropped me as an agent because writing a 3 page response is just too much work for Jason. You see, that is what Jason does. He ignores phone calls for nearly a week, then tells you to just pay the other side off (because it's my money, not his, so he doesn't care). He lazily has you do the work while he collects his dues so he can focus on his property management company, but if he is asked to do something he doesn't have the time. I then wrote a response and was able to respond to the complaint. There are PLENTY OF OTHER 100% COMMISSION agencies out there that are cheaper and provide better support. Check those ones out. One I spoke to even remarked to me that he knows Jason and that Jason stole their entire business model. read more

Had a bad experience on an informational call with them. Jason and Grant were very nice and professional but the broker they referred me to, Lori, was both rude and dismissive on our call. read more

I had the pleasure of working with Dwight Baker. After finding out my roommate had a less than perfect credit score, we were given his number by the apartments we had not been accepted to. After talking to him once and telling him about our credit problems, Dwight went above and beyond, helping us to find a place within an hour that fit our criteria. He met us at the location and walked with us, helping us to figure out if the place would work. We ended up getting cheaper rent than we could have ever dreamed in Austin, in a centrally located area. I will definitely recommend him to anyone I know moving to Austin, and will be using him when we move in the future. Thanks, Dwight! read more

I was having a hard time looking for a place for myself until I heard of this place and Dwight was able to help me look for an apartment for myself! He is very professional,polite, helpful and was very punctual for our meeting! I would highly recommend him to one of my friends! read more

Me and a friend came in on a Saturday about a month ago to see about locating an apartment. We met with Michael Koster, who sat us down and spent a couple of hours looking over websites of apartment layouts. I was a little set back, because not once did he offer to bring us anywhere to look, and he seemed content to just sit there and browse. We left after viewing hundreds of layouts on a screen, and proceeded to look at a couple of apartment units on our own. We found one we liked very much (not even located by Michael) and have since settled on this unit and signed a lease. However, today I received a phone call from a phone number not saved in my phone, which I typically will not answer, and there was not a voicemail left for me. I then immediately received the following email (the first email since I first left your office), which quite frankly, shocks me with the brashness and rudeness of the tone: "Good afternoon Corey and how are you? I'm going to assume since you are screening your calls that you are truly not serious about finding a place. Hope you have a great weekend. Sincerely Yours," Me not answering my phone does NOT indicate I didn't want to find a place. If I didn't want to find a place, I would not have come in looking for someone to help me. I was not pleased with the service I received at your office, and am most displeased with the email received today. Maybe he should have asked, checked to see if I still needed help. I have another roommate who will be looking for a place to look in the near future, and rest assured I will be telling him NOT to use you guys, because an employee like this is not one I would want a friend to have experiences with. read more

Nick Nowak with Central Metro Realty helped me find my first Austin home after I moved here three years ago. Not knowing the area, he spent more weekends than I can count driving me all over Austin. I'm a picky buyer, but Nick was patient with me and gave me the lowdown on everything from the neighborhood, to the school systems, to the local businesses. He also did an excellent job negotiating and closing the deal. I highly recommend Central Metro. You won't be sorry! :) read more

Best Brokerage in town, hands down. Jason Huval took the time to listen to our concerns and made us feel he truly cares about helping us. Excellent Broker and great company. His staff has been amazing. Highly recommended! read more

Ryan Browne with Central Metro Realty has been exceptional with my apartment search. He got back to me within minutes and has been so helpful since. Even throughout the course of the weekend, Ryan was there to provide all information, make calls and set up appointments. Ryan's the most attentive and professional realtor I've met. I definitely recommend him to everyone! read more

Joe Cummings of Central Metro Realty has been a dream to work with. Not only did he help my husband and I purchase our new home, he also assisted with finding a renter for our previous condo. When we were on the fence and thinking about selling our old place, he encouraged us to take advantage of Austin's booming rental market, even though he could have made more money if we had sold. He is a great communicator, making sure everybody is on the same page, and returns phone calls and emails promptly (which is what lead us to work with him). When showing homes, he is super friendly, not pushy at all, and if you'd like, will give an honest critique of how he thinks a property would work or not work for your needs. During the buying process, he gave us great advice and really advocated for us, pushing for discounts that we would not have gotten without him. Highly recommended! Joe is now affiliated with Realty Austin, we will follow him there if/when we have realty business to attend to! read more

Absolutely love Jessica Garcia! I was having the worst luck finding a place bc of some past issues and finally I met Jessica at these Apatments that I fell in love with! It was about 11:00am and I was approved, signed the lease and on my way by 12:30! Highly highly recommend this place to everyone!!!! Jessica especially!! read more

Drove all the way from Killeen to meet with Erica and she never showed up. I called and texted and never received a response. We actually saw the house thanks to Keller Williams Realty. read more

We worked with Dwight! First of all he was referred by another apartment complex we called and couldn't get in to due to a few reasons. He spoke with me and my fiancé for about 30 minutes. Gathered info, told us our next steps. He called around gave us a few options. Then me and him sent a few text back and forth just weighing out our options. We finally settled on an apartment. Went the next day to check it out and BAM, we were approved! I was amazed at how all of this happened so fast. Due to our landlord selling the home. We needed to find something quick. Dwight was kind, funny, patient and knew what he was doing. We appreciate him soo much! read more

Tammy Hewes of Central Metro Realty was rather unhelpful in finding an apartment in Austin. I am moving from New England to Texas for grad school and do not have a lot of time to search, so I elicited some help. She was impossible to get a hold of after the initial contact. Eventually, she sent me an email with a few listing but would not share the addresses or complex names with me. I wanted to be somewhat close to my new school, so I hoped to map out commutes. Luckily I had other help in town. I was just disappointed in the poor, unprofessional treatment/service she gave. read more

Great, efficient way of connecting yourself to a variety of apartment options. I was fortunate enough to work with Josh, and I couldn't be more grateful for his efficiency, communication and great sense of humor. Being that I'm from out of state, he really helped streamline the process of finding an apartment... And that was incredibly valuable as I only had one weekend to secure an apartment. Thank you, Josh! read more

My fiancé got a job offer in the north Austin area for which we needed to relocate from 5 hours away! Because we don't know the area at all we contacted Nathan Thomas with central metro realty and locating. He really went above and beyond to help us out in finding a place that meets our needs. After we spoke, he got back to me within a few hours with multiple options. He was incredibly knowledgeable of the area and even gave us the best routes to get around. I'm very thankful for his help! read more

If you are selling a house and have a buyer working with Jay Flores, either walk away or be prepared with a very knowledgeable agent to advocate for you every step of the way so you don't get fooled. I lost $5,000 from my profits so they could replace the roof on my house, which was determined to still be in good condition from both the insurance company and professional roofer's report. I tried to amicably negotiate to repair instead of replace it as it was still in great condition and had another 15 or so years left, but no. He threatened to sue if I didn't replace the roof. A contract was signed that the roofer (provided by buyer) would come and fix the roof the week of the closing date. I was there everyday that week, and not once did I see anyone come and replace the roof or even see any signs of roof work being done on the home. I tried to ask about the roof, and instead I got berated for supposedly leaving a "dirty" house (which I spent 5 hours cleaning), and this was 3 days AFTER we had already signed the closing papers on the house. Who does that???? I wish I had never crossed paths with this jerk. read more

We were happy to have the help of Jessica Garcia! We were relocating from Los Angeles to Austin, and she was insightful, prompt, and fun to work with. She made sure we knew the demographic of town, the dynamic of each neighborhood, and distance into the heart of the city. read more

We were in the market to buy a house for my mother when she moved here from out of state. We started out with a Keller Williams Realtor but ended up firing him. I then was referred to Lori Bolton at Central Metro. Lori immediately started showing me house. She was always available and when writing up the offer was very informative on all the different choices we needed to make or ask for. We were able to get into a contract and the terms were awesome. She got us a house that we would have 8K in equity upon move in. The financing was a nightmare (See my review under Sente Mortgage) but Lori was awesome and handled all the issues for us. She called them all the time to get them going and stayed on top of all the aspects for the transaction. (Lori did not refer me to the mortgage, we had them before we hired her). I would recommend Lori Bolton to everyone in the market for a house! Thanks Lori read more

Toby Tate was an incredible help during a move. He responded to me within an hour of me leaving a message and had located multiple locations before the day's end. Toby showed me a place the very next day and the deal was done. Professional, responsive, and personable. Call Toby! read more

I cannot thank Josh enough. I came to him in a panic after I was horribly screwed over by the apartment complex I was supposed to move into. He was able to find me a place that allowed me to move in next day. Thank you so much Josh! read more

We had a great experience with Don Dillard! He drove us to every place imaginable to rent for our Daughter who will be a Grad Student. He was knowledgable and patient and was able to show us everything we wanted to see in our short trip to Austin. Anyone can do searches on the internet but it helped to have someone who knew the city to take us to each place and he was able to get us into every property with a lock box. Don is incredibly kind and reassuring and he takes care of everything for you. We highly recommend working with Don if you need help finding a home. read more

Don Dillard is truly amazing!!! He helped me find a place that was both affordable and safe. He gave me a range of option to choose from. He even went a step further to stop by my job and pick up my application fees and delivered to the Apartment office. He stand in touch the entire process from the application completion until the approval. I did not have to call and check on the application status because he was so prompt. I received emails, text and call. he even told me of my approval before the Apartment office called me. I would HIGHLY recommend Don for anyone that's looking for a place to stay in the Austin, TX area.. read more