Recently we decided to move back to Arizona to be near family and friends. We live in Avery Ranch…read morein far north Austin. We saw Kopa real estate signs all over Avery Ranch, read their monthly newsletter and visited several open houses that Eric had presented. We decided to contact Eric about a cash offer. We were concerned that we would have to put too much money into fixing up the house for sale and were looking for a quick outcome. Eric spent some time with us explaining a cash offer but kept suggesting that we were throwing away over $100,000 by not listing the house properly. We have a great location, on a cul-de-sac with Brushy Creek and Trail access across the street. We didn't need to spend a lot of money, just doing minor repairs, painting where needed, cleaning and clearing out the clutter. We decided to take his advice and get it ready for sale. They have a great team of professionals to help fix up, clean, pack, stage, move and just do everything there is to do to get a house ready to sell. They also stage the house for free and will let you out of a contract if you decide not to sell. Their fantastic team helped us get the house ready to sell in two weeks. It was listed, we had a full price offer within four days with a 30-day close. The best thing was we received well over what Eric told us we were throwing away. It was a big win for us. We highly recommend Eric and Joyce Peterson with Kopa Real Estate to sell your home or buy a home. They get it done, they know the market and how to price and sell a home. A potential buyer or seller needs to know the record of a real estate agent before choosing one. We are now heading toward a new state and new adventure but couldn't have done it without the help and guidance from Team Kopa. They are the best in the business, at least in Austin and the surrounding areas. We will continue to recommend Kopa Real Estate and the husband-and-wife team of Eric and Joyce Peterson. Thank you for getting it done in record time.

I had a bad experience with the KOPA real estate team. While the initial setup and listing…read morepresentation were handled well, the subsequent communication, pricing strategy, negotiation, and professional conduct fell entirely short of basic industry standards. - Good Initial Presentation: The staging recommendations were helpful, and the professional marketing photography of the house turned out great. - Inaccurate Pricing Strategy: Initial pricing guidance was off by 15% relative to actual market conditions, resulting in three months of unnecessary carrying costs and lost market momentum. - Lack of Responsiveness and Defensive Communication: Communication was highly unreliable with a distinct lack of timely responsiveness. When critical market adjustments were finally discussed, responses were consistently defensive rather than analytical, forcing me to drive the strategy myself. - Failure to Advocate: Glaring lack of representation during critical negotiation phases. Instead of standing firm when the buyer's agent pushed for price adjustments, they consistently caved to demands. - Lack of Negotiation Leadership: Rather than protecting my interests and equity, their passivity made it feel as though they were operating with a minimum-effort mindset or actively working on behalf of the buyer just to close a quick deal. - Unprofessional Conduct and Zero Follow-Through: On multiple occasions, home security camera footage captured highly unprofessional comments and behavior on the property. To top it off, they completely went radio silent at the finish line--failing to show up for closing, never asking if I wanted them there, and offering absolutely no contact at all during the final transaction.

I worked with Joe Gage of Crossland Properties to buy an investment property in Austin. The…read morecircumstances were extra challenging because I live in the UK and I was buying the property in my self directed IRA. Joe was patient, reliable and communicative in walking through all the specific requirements and constraints. I would highly recommend Joe for any real estate needs you may have. He is honest and straightforward and always keeps his clients needs as his priority. He also found a reliable property manager to manage the property!

I had the displeasure of working with Steve Crossland both as a tenant and then we decided to buy…read morethe home we rented so as a buyer as well. Both experiences were rather unpleasant and I would recommend using anyone else for realty services. As a tenant Steve is extremely passive aggressive to a childish degree and trying to request any maintenance work the few times we did in the two years we rented was always a hassle and an ordeal. He was so unpleasant to talk to I avoided it most of the two years we rented and luckily only had to do so a few times. During the buying process our realtors worked with him and through him the buyer and we had several delays due to him not getting paperwork ready in time and they complained to us several times how unhelpful he was during this process. They had worked with him before but never had the issues with communication and gettings things in on time like they did during our process.

My fiancé and I were planning our relocation to the Austin area for July for work and we needed to…read morefind a rental until we felt comfortable with the area. We knew very little of the area and started to explore the market back in April/May. After numerous email and phone call inquiries with little to no responses from other agencies I received a very warm and welcoming response from Liz King from one of her listings in Brushy Creek. Liz was amazing! Her communication and follow up went above and beyond. Working with her helped us not only learn about the listing but also helped us learn about the greater Austin area and what each neighborhood had to offer. Liz's knowledge, expertise and professionalism did not go unnoticed- she is awesome! We were able to secure the home we wanted and we will be using Douglas Residential and Liz when we are ready to buy! Thank you Liz we really appreciate what you've done for us! We look forward in meeting you once we settle into our new home!! -Megan and Michael

I applied to rent a property managed by Douglas Residential. Despite providing proof of income…read moreexceeding the listed requirements by about 3x, and after going back and forth for about a week, Douglas Residential (Cathy) demanded an additional $10,000 above the listed deposit (and a cosigner!) in order to approve my rental application, which I refused. I'm moving to Austin for work in two weeks and this was a huge waste of time. If you are looking to rent in Austin, avoid properties managed by Douglas Residential. response to realtor comments: Joel is I believe misinformed rather than lying, but his false statements should still be corrected. I start work on the 8th, as stated in the signed offer letter on my application. That is in 13 days. One of the other applicants starts work on the ~12th. Our incomes both individually are well over 3x the rent, and combined are around 8x. (2/3 applicants had offer letters at the time we submitted our application. We are moving to Austin for work.) Douglas Residential made no attempts to be reasonable. I offered either the increased deposit or a cosigner, and they refused. It's no surprise that the property has been listed for 40 days and that they have been forced to drop its rent from (according to Zillow) $5,500 to $4,800 (not $3,900, as Joel claims, but perhaps he is planning for the future) in that period. If you are renting a property and want to do so at current market rates, Douglas Residential seems like a poor choice Also of note is that the rental listing was grossly misleading. They say that residents can "enjoy the fully fenced lawn area in the backyard", but they do not mention that there is an active AirBnB there. Strangers having access to the property is something potential tenants might want to know, just like they might want to know the actual deposit requirements. Please consider being more honest in your business dealings going forward.

This company was the property manager for our duplex for over a year. They were in general very…read morefriendly and helpful as well as understanding whenever issues arose. I'm sad that the owner is switching to another company - I've dealt with many management companies as a renter and this one was definitely one of the best. Thanks for everything, Christine and Christina both rock!

Texas Urban Realty, LLC was by far the most unprofessional, unorganized, and ill-mannered company I…read morehave ever had the displeasure of working with. The company has very poor communication skills not only with clients but also between colleagues. PDF files were lost, meeting times commenced by the company were missed and the assistant to the agent (Ashlyn) spoke to clients in an uncivil manner. I would not recommend anyone seriously looking to purchase or lease real estate waste their time with this company.

As part of a move near a new school, Ashley and her colleagues delivered excellent services to…read moreachieve the timely sale of our residence. Keys: using great technology; acting on both the big picture and tactical details; ensuring positive Open House activity; and providing a very positive sales attitude. Thank you Team Ashley!

I had a very disappointing experience working with Ashley Austin Homes. During our initial meeting,…read moreAshley seemed knowledgeable and enthusiastic, which made me feel confident about moving forward. Unfortunately, once we became clients, communication became a major issue. She was extremely difficult to get a hold of, and getting responses to calls or messages was frustratingly slow. Several other agents even mentioned to me that they were also having trouble getting their calls returned when trying to communicate with her regarding my home. This lack of communication made the process much more stressful than it needed to be. Based on my experience, I would not recommend working with Ashley Austin Homes.

I run a small fitness and martial arts studio…read more We were looking to expand, so I contacted my brother, who is a very well to do real estate agent in Seattle. He said he'd find me someone here in Austin that I can trust. This turned out to be Steve Shire. The things that I liked most about Steve are: 1. He is very accessible. That was big for me. From previous experience with another guy, I realized that I wanted someone who would constantly keep me updated on our progress. In fact, when I mentioned this to Steve, he told me that if there was any issue it would be that he would provide me with too many updates. That, to me, was a good sign. 2. He is thorough. He took the time to explain things to me, and he seemed generally interested in actually helping me get the best deal I could. I didn't feel like I was just another transaction. I felt like he enjoys helping people and he offered me suggestions and ideas for ways to save money on any future work that I have done to the place. 3. He is a martial artist and has helped a lot of others find a gym. Obviously this won't apply to many people, but if anybody else is looking to open a gym, it's nice to know that you're working with a guy who understands the ins and outs of what you need in a space. In the end, I got a great deal on a space close to my current location. Everything worked out perfectly.

Our company was looking for space for our startup. Steve is a great communicator, answered all my…read morequestions very promptly and was pivotal in finding us an excellent space! We are 2 months in and couldn't be happier! Steve is a great guy to work with, you won't be sorry. Communication for me is key and he excelled in this department as well as his efficiency and knowledge working with the property manager. Thanks! Mike

Jon has been managing my five bedroom home for over two years. He is extremely professional, has…read moregreat attention to detail, is very responsive, and always gets the job done right. I can't recommend him more! Jennifer who also helped manage the home does an excellent job in keeping the tenants happy, while resolving all the issues in the background. She is very hard working and is on top of everything. I would recommend Real Property Management to all my friends and family!

12.2.21 I rent a property from this management company…read more While I'm sure the owners love the fact that these people rarely if ever request anything from them, I'm here as a renter. Jennifer is non-existent. Before signing a 2 year lease with these folks, Mollie, the agent that showed us the home, assured us that the falling, dilapidated fence would be repaired, as well as the gutters that are broken, missing and in dire need of replacement would be repaired, as well. The carpet was stained with pet feces and urine - we were told that would definitely be pulled up as it was ruined. Nothing was done. No repairs, after multiple requests, were ever made. When I attempted to contact Jennifer, I was met with "I have been out and inspected the house and no repairs were needed." I sent photos of the fence that was literally falling over in several places. No response. The neighbor repaired the fence on her own and is seeking half the cost from the management company. I've been told by another neighbor not to expect anything from them, as a large tree limb fell on their car, totaling it, from this lawn and it took almost a year before they were even able to communicate and remedy the situation. 1.8.25 I have been out of the house for a year now. I cannot even being to tell people to PLEASE avoid this company at all costs. The ridiculousness we were met with when we left and wanted our deposit back? They couldn't even return a phone call. Just avoid these people at all costs. They're full of malarkey, they don't want to repair or do anything to help you, and they will never return calls in a timely manner. AVOID AT ALL COSTS!

We recently closed on our home in Austin & couldn't have better things to say about our experience…read morewith Tia Sales. She is calm, patient, experienced, knowledgeable and asks all the right questions. Tia always had both my fiancé and my best interest at heart throughout the entire process. For example, we'd look at beautiful homes, but they weren't in walkable areas & she knew that was important to me so she'd flag it. We'd look at another house we loved, but the yard was tiny & she new that was important to my fiancé so she'd flag that. She always was looking out for us. NOW for the real good stuff- Tia was able to use an offer we put on one house and we're in discussion with to use that to get us our house under asking & quickly. Tia was able to negotiate our house $34,000 UNDER asking, she got us to have the seller pay $10,000 towards closing costs (huge help for us) AND got us a 45 day close versus 30 day close (we needed extra time to get out of our apartment). She also assisted with getting a few things fixed from what came up in the inspection & all little minor fixes she was able to get the seller to fix for us pre-move in. All in all it was the best first time homebuyers experience I could've imagined & could not recommend Tia more! Thank you to both Tia and her assistant Colleen who made this experience possible. We're so happy!

Mason Quintana helped my family find a home in Austin in summer 2021 (one of the most difficult…read moretimes to buy a home!) He was super responsive and am so thankful for his help. He definitely went above and beyond. Thanks, Mason!