I live in California , but needed assistance on behalf of my elderly parents who still live in…read moreParma. Their kitchen sink was badly clogged and after two weeks of my father insisting that he could fix it I called Action Plumbing. Within one hour of my call they had a guy out there. Turns out my dad was looking at the wrong pipes in the basement and the kitchen sink needed to be snaked as well as have new pipes put in. My dad is a former engineer, used to be able to fix everything and tends to be mistrustful of "repair" services - he admitted that the guy knew what he was doing, was assured that it was done right and that he couldn't have done it himself at age 84:)

I absolutely love this company and would not hesitate to recommend them! Jim was the first to come…read moreand check the issues with my heating system, he was personable, professional, knowledgeable and very efficient! He not only explained exactly what the issues were but provided photos. Upon his recommendation, installers Jesse and Darcy arrived the same day to begin installation and were extremely thorough and personable. Kenny showed up to check my electrical system and again was knowledgeable, professional and was able to explain and give options for issues within this system. Both owners; Ben and Alex were in touch and available if needed and also were a balanced blend of professional and personable! Action heating & Plumbing...my go to! Kaysville, Utah

Called on a Tuesday to come look at a toilet that wasn't flushing properly. They were here…read moreWednesday and even called to see if they come early! Upon inspection it was determined a new toilet was needed. They said they could get one right away. So new toilet was installed and job was done all by lunch time. Very efficient and easy. Mitch was friendly and efficient.

Water pressure valve replacement Repairman was efficient…read moreand quickly diagnosed the cause of our low water pressure. He quickly replaced the broken WPV and was on his way

I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday…read more He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it. He came in, checked the drains we were concerned about, and helped us clear them. Kamran also recommended some items to us on Amazon that will help us prevent the issue going forward. He cleaned up after himself and gave us what I consider a reasonable price for the work. Overall, a very good experience and we'll be reaching out to Five Star Plumbing and Heating for any other issues we have in the future.

Quality work every time. Great service and dependable. Definitely recommend to anyone looking for a…read morenew plumber

I never thought I would be able to say this about a plumbing company, but here I am saying…read moreit....These guys treated me the way a family member would treat their own. These guys are terrific. Responsive, trustworthy and reliable. I can't say enough about there superior customer service and a job well done. Their prices are reasonable. They are fair and honest. They fixed my nightmare quickly. They made sure to resolve the sewer problem fast. I highly recommend them. Thank you so much!!

Chuck was not able to do the kind of work we needed, but he was honest about it. That means a lot…read more Also, he provided me several names of competitors who might be able to do the work instead. I'm doing this for my parents who live locally, but I don't, and as much as they would like to do the work themselves, time has moved on. I'm very grateful to Chuck for his honesty and integrity.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

Andrew "Drew," did a great job resolving our blockage issue despite a small hiccup we encountered…read moredue to a backflow preventer we were not aware of. Dylan came in with his specialty equipment and resolved the minor hiccup we encountered. I definitely will request Drew if I need to contact Roto-Rooter in the future.

Very unprofessional. I would not ever recommend. If you want to spend way more than you normally…read morewould then go with them. Otherwise stay far away from

Got an appointment the next day. It was for the estimate, but he was able to fix it the same day.read more

From the owner: Reliable Basement and Drain, a proud veteran-owned company with an A+ rating from the BBB,…read morespecializes in expert plumbing, drain cleaning, and waterproofing services in Cleveland, OH. We are committed to delivering top-quality workmanship and exceptional customer service for every project, big or small. Our team understands that unexpected issues can be stressful, which is why we offer free estimates and financing!

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

pleasant tech. educational instructions. Slightly on the High side $$ Work probably wasnt…read morewarrented, but I had the part - please just adjust. ty

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

Everything went well. Friendly working staff and office personnel. Was completed promptly and…read morecorrectly and on time, quick response. Quality was excellent and fair pricing.