I tried several other salons in Pleasanton before I found Kelly. Unlike the other places, Kelly…read morecarefully listened to me, looked at the inspiration photos (of various long bobs) that I brought, and we talked about how my very thin, fine hair would do with each of the possible styles. She was the only person who actually listened to me, and the only person who seemed to understand that you can't do a lot of layering with very thin hair. After she cut my hair and blew it dry, she asked me to take a look, and then offered to take a little more off the back. I could see that her next client had arrived, but she took an extra few minutes on me to make the cut perfect. I really appreciate her attention to detail. And I could see that the next client didn't mind waiting 5 minutes: probably because she knew that Kelly was going to make her hair look perfect too. The cut was $45, which I think is quite reasonable. For me, the true test of any haircut is how it looks after a shower, when I've had the chance to style it myself. This cut looked great, even after my novice blow-drying. I will be back.

Made an appointment for 6:20. Called in and told them I…read morewould be running a little late for 6:30. They waited for me and when I arrived, Alice kindly assisted me without rushing to beat the closing time. I wanted it short but she suggested not to so I trusted her and I love how she cut my hair! $45 rate with blowdry and shampoo. She's the best!

I had my hair cut and toned with Riley. And let me tell you! Her prices are amazing her service is…read morehigh quality and she is the sweetest. It was my first time seeing her and I left so happy with my hair. She did exactly what I wanted and heard me when I told her that I needed to focus on my hair health she gave me great product recommendations and never made me feel pressured to do anything I didn't want to do. I highly recommend booking with Riley.

Ive been to this salon and everytime ive gone its been worse and worse. My hair was ruined and my…read morelife was destroyed.

Great haircut experience! Chantelle really listened to my concerns and gave me a fresh, flattering…read moresummer look. She even included some styling samples, which was a nice bonus. The space is clean, well-kept, and conveniently located inside Theory Salon. I'll definitely be back!

We had booked an appointment for my 13 year daughter with Chantelle today and we had the most…read moredelightful experience. She was extremely friendly and crafty in what she does! My daughter absolutely loved her cut .... we will definitely one back to her!!!

Moved back to the Bay Area recently and was looking for a new hair salon. I booked a haircut…read moreappointment with Liza through their website. Process was super easy and quick! Location -- Plenty of parking in the plaza. It was little confusing where the front is but if you walk down the street, you'll see the sign up the flight of the stairs. Salon interior is super cute and modern. Cut -- I got a simple bob and Liza did a great job. Conversation flowed nicely and didn't feel forced. She was really sweet and listened to everything that I wanted and asked questions along the way to make sure I felt comfortable. When styling, she took her time to make sure it looked perfect. I loved how it came out and would definitely come back. Thank you Liza!

How does a stylist no know to dry someone's hair fully when doing a blowout ?? I had to tell her to…read moredry it more . I understand she had another client waiting and my hair took loner than expected but he lost a really loyal customer . There is no sign I have a tough time finding the place . The decor was nice the staff is pleasant but need more experience

Editing my review to give this salon a better note! Brooke is a phenomenal stylist and owner. She…read morewas able to contact me promptly and get me in today to fix my concerns. I really appreciated her time and effort to make it right and explain everything to me. My hair feels great, it looks great and I feel happy with how everything was handled. She is talented! Thank you again so much.

I cannot recommend my hairstylist enough! She absolutely nailed my highlights, the color is…read moreperfectly blended, bright without being brassy. I've gotten so many compliments! On top of that, her haircuts are amazing. She really listens to what I want, gives helpful suggestions, and makes sure everything frames my face perfectly. My hair feels healthier, lighter, and so easy to style now. She's professional, friendly, and makes every appointment such a great experience. If you're looking for someone who truly knows how to do beautiful highlights and give a fantastic haircut, she's the one! Already looking forward to my next appointment ‍ With Alisia

I used to go to a different hair salon, but I really hated my last haircut, so I started looking…read morefor a new salon near my home. This place came up, and Jay had the highest reviews, so I decided to give him a try today. I showed him a picture of the haircut I wanted. He noticed that my current hairstyle had uneven layers and recommended making a few modifications to give me a better overall style. I had my roots touched up and got a haircut. Wow, I really love it! He doesn't overbook his appointments, so he spends enough time with each client for both the color and haircut. I really appreciate that he takes his time and doesn't rush. Highly recommend Jay if you're looking for a great hairstylist!

Asked for a loose wave perm with volume and left with coils - they should fall a bit in the next…read morecouple days so I'll have to wait and see. There is also no volume as my roots were not permed and my hair is aggressively straight, so it looks a little sad and flat on top then bam, curls. I also wasnt given any care instructions for my perm whatsoever, so it's a good thing I'd done my research and knew not to wash my hair or do any styling for the first couple days. I'd definitely give this place another shot, because my hair does look decent, but I'll have to make sure I'm extra clear on what exactly I want. I also need to brush up on my Chinese as I didn't learn hair styling related Chinese in school, so my hairstylist and I could not communicate effectively.

Peggy may be going through some issues, she handled me and was extremely rude and complaining. I've…read morehad good hair cuts with her, but she's acting crazy. I would not recommend.

Peggy knows Asian hair!! She has years of haircut and salon management experience. She not only…read moreprovides excellent customer service during my visit, the Salon is clean and comfortable, and the price is reasonable, highly recommend Hair code Salon and Peggy!

I've been coming to this salon for the past 2 years and have always loved the atmosphere and care I…read morereceive each time. Brilynn is the sweetest and fully takes the time to make sure my hair turns out exactly the way I want it. As a college student, Brilynn has helped me with treating my hair even six hours away. Walking into this salon is always a breath of fresh air. You can tell everyone truly cares about your experience and satisfaction. My hair always feels refreshed and perfectly styled after an appointment. Definitely recommend coming to this salon for a quality cut, color, and style.

I can't recommend Cira Marie enough! She is incredibly talented and consistently kills it every…read moresingle time! I've been seeing her for years now, and I trust her completely with my hair! I recently got a balayage for the first time ever and have gotten so many compliments since! I've truly never felt better about my hair. Cira has over two decades of experience, and it shows--she knows exactly what will look best with my features and skin tone. Thank you, Cira!! I am so obsessed with my hair right now. Also, shoutout to the amazing front desk team--they are always so kind, welcoming, and attentive. They offer coffee, water, snacks, and really make the whole experience feel elevated from the moment you walk in. Everyone at Theory is incredible. I'm never going anywhere else!