Great haircut experience! Chantelle really listened to my concerns and gave me a fresh, flattering summer look. She even included some styling samples, which was a nice bonus. The space is clean, well-kept, and conveniently located inside Theory Salon. I'll definitely be back! read more

We had booked an appointment for my 13 year daughter with Chantelle today and we had the most delightful experience. She was extremely friendly and crafty in what she does! My daughter absolutely loved her cut .... we will definitely one back to her!!! read more

CRC Salon - Hair Salons Near Me - Pleasanton, California

I contacted Chantelle in the morning and I got an appointment that afternoon. When I met Chantelle, I showed her several pictures and she asked questions and started cutting my hair. She checked in with me throughout the process and made sure she was cutting my hair the way that I wanted it. Note: my hair was below my shoulders and I usually ask for a layered bob - most people do not listen or get it right. Chantelle however went the distance to listen and achieve the desired results. The salon is large, but her area was nice and calm. We brought our little dog with us who was enamored with Chantelle and wanted to know what she was doing at all times. read more

This salon is way over priced. She charges 700 dollars to color but she mostly uses bleach after few days your hair will look all bleached not colored. Your hair gets damaged and not the color you wanted. read more

Chantelle is incredibly sweet, kind, and patient. She has such a calm and welcoming vibe, and really takes the time to listen to what you're looking for. I appreciated her honesty in letting me know I have thin hair, but she reassured me we could still make it work--and she absolutely did! I'm so in love with my haircut and truly grateful for the care and attention she put into it. You won't be disappointed! read more

Chantelle is fantastic!!! I have been going to her since the start of this year and been a regular since, for the first time I have not been disappointed with my color and also have wanted to keep it rather than ditching this style and going back to being a no-color person. Thanks for helping me evolve in my hairstyle! I also love that she has some really nice hair conditioning options because I missed that in this area and now I don't have to drive out of Tri valley to get some good hair treatments done. It feels so much better after every treatment and stays for longer. I love the rosemary treatment too and keep going back for it. read more

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Asked for bright ashy blonde and left with orange streaks. Went a few days ago to get a partial highlight. The first time around I ended up darker than I came in. I politely asked her to lighten up my roots as they were way too dark and instead of telling me that she was unable to do so she went ahead and bleached them anyways. My hair didn't lift as she thought it would so she left me with warm streaks in my hair. Her excuse was that it looked fine the first time around, although it didn't look bad, point blank it wasn't what I asked for. Only good part is she didn't charge me because "I had to go get it fixed". This comment fully insinuated that she wasn't offering to fix it herself, either she knew she lacked the skills or didn't want to deal with her own mistake. Stayed in the chair for four hours just to have to go get it redone, waste of both of our time. read more

CRC Salon - What I asked for - Hair Salons Near Me - Pleasanton, California

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Had my appointment yesterday. I came to Chantelle previously when I was in need of a haircut postpartum, and she did such a fantastic job I came back again! My appointment actually didn't register on Chantelle's calendar even though Yelp said it was confirmed (weird!). Fortunately Chantelle was accommodating and didn't have any conflict so she was able to take me in at 11:30. This time I wanted my hair cut short since my hair was really weighing me down this winter. Chantelle cut it exactly the way I had requested and gave some opinions prior to cutting. Got a lightly layered A-line bob styled with a wave and a little texture. Appointment felt like it went by fast! Definitely recommend CRC salon! read more

She rocks!!! I was very impressed with Chantelle. She is great. I really appreciate her sense of style and she had great suggestions. I like my new look and I am excited about going back to Chantelle for my color. read more

Chantelle is wonderful! I have finally found a great hair stylist that's nearby. She's also available to book online which makes scheduling easier for me. This is my third visit and I continue to be really happy with her. I like how Chantelle dry cuts my hair. My hair still looked good and was easy to style two months later. Chantelle took care of my greys and used a gloss to freshen my color. I am very happy with my hair and highly recommend Chantelle! read more

Where do I start? First impressions go a long way so here I go - I reached out for her availability via Yelp and was so impressed by how quickly she replied (literally within 10-15 mins) so I booked a haircut for my first appt. I was pleasantly surprised when I arrived after realizing how awesome her salon is - she rents out her own suite in a complex specifically for hair stylists and there's plenty of parking. Her space is so chic, adorably decorated, immaculately clean and instantly relaxing! Loved every minute of such a personalized service she provides :) Got several compliments from friends about my cut. What really drew me to be a returning client was her follow up text 4 days after my haircut just to check in on how I was liking it. No one has ever done this for me before (and I've been to some high ends salons)! Such a simple act of kindness but speaks volumes (get it?) to her professionalism and pride for her work. I have since then come back to her for another cut and balayage which turned out splendid :) Chantelle, you rock!! read more

Chantelle is very professional and really works with you to achieve the look you want! She is very patient and calm and really listens to what you want and is open to suggestions and new ideas. Highly recommend if you are looking for a very professional and sweet stylist! I also like how blended and soft her results are. She really knows hair! read more

I was looking for a salon in the area I came across this salon on yelp, read the reviews, they were awesome, I booked an appt with Chantelle which is the owner! The day of my appt I met with Chantelle and walked through a door which I thought would be a salon with a lot of workers, but no it's actually just the owner. The room your in the vibes is so homey and the decor very decorative, she keeps the place nice and tidy as well. I basically told her what I wanted and the results came out so good. What I really liked was that her technique is very unique, I have been getting my hair done at different salons for 30+yrs and never have i got this done , so first she cuts the hair while it's dry and then highlights which worked out so well, also she massaged my head and I was so relaxed she was making me tired, I needed a pick me up after that. She offered me some beverages, made me a great strong coffee that woke me up after all that pampering. She makes you feel so comfortable like you're right at home! Chantelle is the go to person if you need your hair done, she takes her time and knows what she is doing, her pricing is so worth it, I loved the whole experience from the beginning to the end, I will definitely be coming back!! read more

CRC Salon - Highlights and layers - Hair Salons Near Me - Pleasanton, California

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On 6/7/2023, I booked an updo/special occasion hair appointment with specific details of what I wanted: two, French-braided pigtails with hair extensions I would provide. The appointment was accepted and there was no outreach from the stylist, so I assumed with my detailed appointment request, we were all set. Today, one day before my appointment, she reached out to ask for photos of what I wanted. I provided four pics as a guide. She said "she wasn't sure if she could do it". I am providing a screenshot below of the conversation. If you book with her, please take the initiative to reach out to her to ensure she's able to provide the service you're booking. It's now one day before my event, I can't find anyone last minute, and not only am I not able to get my hair done for an event, I'm out of pocket the expense of hair I purchased for the appointment. The most annoying aspect of this is her stating she "wasn't sure" advised I "shop around" and then I received an email she canceled the appointment. Super unprofessional and even more disappointing. read more

CRC Salon - A conversation between me and the stylist. - Hair Salons Near Me - Pleasanton, California

I just styled my hair after my haircut on Saturday. It looks great. My curls look happy and healthy. The length suits my face well. My four year old daughter's haircut went smoothly and looks great too. I enjoyed the wash and scalp massage and it didn't take long. In the past, I've done three hour devacuts that cost $300 and had to fix them. This was better lol read more

I love Chantelle!! She has done hair for me and my daughter. Cuts, color, blowouts you name it!! I just moved to The area recently and I am soooo happy I found her!! Highly recommended!!! read more

CRC Salon - Balayage - Hair Salons Near Me - Pleasanton, California

She was absolutely wonderful! I hadn't gotten my hair done/ cut in over a year and went in for highlights and a new haircut. She dedicated a lot of time and effort into cutting and styling my hair and payed attention to every detail. She gave me great advice on what looks good on me and overall she worked very hard to make me happy! Thank you so much read more

Chantelle is amazing!! I found her on Yelp and saw all the great reviews and called her up for an "emergency" (my daughter claimed it was) because she got accent highlights and hated it because it was not the color she asked for. When I called her she was available before my daughter's 16th bday party to fix it. She really listened to my daughter to get an exact idea of what she wanted. She went through the colors with her and walked her through the process step by step. She was able to fix it and add more highlights. It turned out so good and my daughter was so happy - in fact I will be going to Chantelle and so will my other daughter. I love her vibe and just the way she really takes the time to listen. Love love love her! Thanks for saving the day!!! read more

CRC Salon - Hair Salons Near Me - Pleasanton, California

Chantelle is really amazing, welcoming, professional, and very patient with my teenage daughter who's very hard to please. Thanks to Chantelle for listening to what the client really needs! I highly recommend Chantelle and she really does an amazing haircut! This is our second time here and we're super happy and we're coming back! read more

CRC Salon - Hair Salons Near Me - Pleasanton, California

Do not come here the day before graduation, with an appointment, if you have shorter hair. Or, in general, if you have short hair. I was told once she saw me, that she "doesn't really cut short hair" and gave me a card for someone else. Really? If that is true- it should be prominent on the website. read more

Very talented hair stylist ! Chantelle is really nice ! She listened and delivered ! Thank you !!!

Love how my hair turned out and the whole relaxing, enjoyable experience. Chantelle took the time to listen to my thoughts on how I wanted my hair done and took all my ideas and created perfection. The end result was a perfect masterpiece. I left and got compliments from my husband and a lady at the store who approached me Just to tell me she loved my color and style. I never had such a more talented stylist in all my life! Thank you for making me feel 30 years younger! read more

I started going to Chantelle in January after another stylist over-bleached my hair. The entire top layer of my hair broke off at about an inch from the roots. My hair was so damaged more would break off anytime I wet it. The remaining strands of hair that didn't break off were really brittle and I was afraid to try to brush it or do anything to it for fear more might continue to break off. I found Chantelle after searching Yelp for salons where people mentioned broken hair. I chose her because reviews raved about how much she puts your hair first even if it meant the customer forgoing a more expensive treatment. After my experience with it breaking, it's been so nice to work with someone who's been so caring, attentive, and intentional about rehabilitating my hair and making sure I'm not scarred for life on getting coloring done. At my first appointment, she applied a treatment, trimmed off the broken ends, and applied a clear gloss to fill in the breaks in my hair. After just that day, my hair felt 10x better and I was able to shower and brush my hair without more breaking off. It looked more healthy and was easier to hide how much of it was missing. I went back about 2 months later after my hair had started growing out. Because I have naturally dark hair, my hair was starting to look really patchy since it was bleached blond in some places and dark in the areas where the broken pieces didn't cover the layer of hair underneath. Chantelle applied another treatment and did some semi-permanent coloring to make my patchy bleached mess look like an intentional ombré look. It looks so much better than I imagined it could considering what happened! Having my hair break off has been a horrifying experience but Chantelle has made it so much better. I've never had a consistent hair stylist before because I thought it was silly, but I can't imagine allowing anyone else to come near my hair now. read more

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Chantelle really listens and achieves the goal. I have been seeing her for years now and keep coming back for a new change. I highly recommend CRC salon. read more

Chantelle is wonderful! She listened to my the requests of my mother and me and tried to follow exactly what we requested. My mother is paralyzed. We took her in a transport chair with small wheels; not her big wheelchair. Still, my mother could not get her head to the sink. So Chantelle obtained a sink extension device. When we returned, it worked PERFECTLY. This was the first time my mom was able to get a permanent in over 2 years. All because Chantelle adapted to my mother's needs and requests. If you have a problem and are unable to get your hair washed, so no perm, no color, seek out Chantelle at the CRC Salon in Pleasanton. read more

I recently reached out to inquire about services that would help my thick hair and grays smooth out and seem less frizzy. I didn't want anything too heavy, as I already have a lot of hair. Chantelle individualized my service to meet my hair needs and took her time making sure that my treatment was done correctly. She was knowledgeable, professional and her salon was comfortable and cozy for my multi hour appointment. I would absolutely recommend her to anyone in the area looking for a stylist that really cares! read more

Not dependable. Can't say anything about the cut but canceled 20 minutes before the appointment while I was already on the way. Did not apologize and left me to figure out last minute what to do. Booked this appointment weeks in advance on this specific time for a reason. I understand you are a single person business, but don't overbook yourself and if you do, don't be rude and let someone know in advance so plans can be adjusted on both sides read more

So happy with my cut and delighted to find my new stylist. Greatly appreciated that she took time to find out exactly what I wanted! And she heard me and did a great cut for a very fair price! read more

I had a bad experience at this salon. I had gone previously and there were no issues, how when I booked my second appointment ( 2 weeks in advance) I got a confirmation email from GoDaddy and confirmed the appointment by texting Chantelle, however when I got there she denied that I had an appointment that day. She refused to take me and wouldn't switch times with another client even though I had booked a long time ago. When I ask her why not and how this happened, she merely ignored me. Overall very rude and bad customer service. read more

Chantelle to the rescue!!!!! Mom of 3, and never have time for myself these days. I go long amounts of time in between haircuts. I just recently moved to Livermore, and I was in need of some hair care. I was pulled into her salon from her previous reviews on Yelp. She is very sweet, and probably gives the best scalp message ever during the hair wash process. I'm extremely happy with my hair cut. She listens to every little detail, and gets to work. I HIGHLY suggest you book an apt!! Thanks Chantelle, see you again on the next cut. read more

Amazing service! I had got balayage done and my hair was never treated, was skeptical about the whole process but everything went well.

EDIT. YOU'LL WANT TO READ THIS. POLICE ABOUT TO BE INVOLVED. Confusing to get there. I walked around the building twice looking for "the other door" to get into this place. She has the audacity to tell me that I'm late and has another appointment in 15 mins when we agreed that I was doing a consult and a haircut and highlights with lowlights. WHY would you overbook in the same 15 mins when you're supposed to be doing my hair?! DO NOT GO HERE. When I tried contacting her to find her and get in the door she didn't respond until about 20 mins later. Meanwhile, here I am struggling to get inside. Her excuse for it all was saying I was "late", BUT SHE HAD THE FRONT DOOR LOCKED. Very unprofessional and full of attitude from the moment I saw her face finally. Really....Don't go to Chantel. What a waste of time for a mom that payed for daycare and she just threw away $400. UPDATE she's super petty. After I left and was sitting in the parking lot 20 mins later talking to my fiance, Chantel charged me for the appt that never happened as revenge for this review. She's lying in my texts of harassment after she's been harassing me with billing texts to my phone and marking me a no-show and is now threatening police as if I've done something wrong when shes trying to now mark me up on my credit and steal my money/ her not earned money when shes the one that told me she couldnt see me for my appt. I now have everything I need for a criminal and civil complaint against her and this Phenix salon she works at. DO NOT GO HERE. read more

Chantelle was amazing!! Not only do I absolutely love my haircut, but she gave me great tips on how to style my hair type and was such a sweet and fun person!! Highly recommend and I'll definitely be going back! read more

Chantelle was really nice, she made sure I felt comfortable and asked questions about what I wanted to do to make sure that she got my request right for my haircut. It was really nice to meet you! Will definitely come back! read more

Lovely stylist but I feel like she didn't listen to what I want. I came out with a darker color when I specifically ask for lighter balayage and I even showed pictures. I said I do not want brassy, orangy, copper looking hair but she did exactly that. No ashy blonde or biege hair for a balayage. I left very disappointed especially how much she charged me for.i was wondering why the balayage took such a short amount of time too. Now I have to find a place to execute the look I'm looking for and fix this expensive brassy hair. My husband even questioned what was done to my hair becuz I already previously had light highlights but my hair turned darker with brassy look. No blonde or ashy in my hair just the bottom tips that was previously colored. Im so sad and upset :( read more

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Chantelle did a phenomenal job for my haircut. Booking was painless and the prices are all online. I love that it's her own suite, you really get that 1:1 attention. She was sweet, professional, and very knowledgeable in her space. I would highly recommend Chantelle! read more

I haven't been to a salon in over a year and I was long overdue. Chantelle is very friendly and informative. She explained exactly what the process would be if I wanted a certain color so no surprises. She did an amazing job on my haircut and highlights. I will be going back to her for all my hair needs! I highly recommend her! read more

CRC Salon - Full highlights and cut. - Hair Salons Near Me - Pleasanton, California

I had my haircut by Chantelle this morning. I brought in pictures of course like everyone does for inspo but told her ultimately I wanted to leave it to her professional opinion and I'm so happy I did! She is absolutely talented! I came out feeling so new, refreshed and beautiful. I'm very awkward and introverted and she made me feel so comfortable like I knew her like an old friend. I am a client for life! Thank you Chantelle!! read more

Chantelle did amazing listening to my needs. I was nervous at first since it's my hair after all but she made me feel comfortable and did my hair exactly how I wanted it ! I'm so happy with my results and will be back soon! read more

She was not specific about the appointment time. I basically asked if I could come earlier an hour before, and she did not reply. I assumed she did not see the text so I decided to go at my regular time. She marked me late and was kind of passive aggressive toward me. Some positives I can give is that i liked the massage when she was washing my hair, and my haircut came out okay. This is a personal preference and has nothing to do with my review, but she likes to talk to you during your appointment, not about hair but general conversation. Again, this is not a bad thing its just a heads up for if you're an introvert or just prefer not to talk aside from your hair during appointments. read more