A few years ago, I booked appointments with most of the major orthodontists in the area (Harmon,…read moreLemke, Halford, Orthodontique, etc), and Scott and Jane. Scott and Jane Orthodontics was my last stop. I was charmed from the get-go. They seemed like really smart people who studied from great places and were dedicated to perfection, and their staff was genuinely friendly. The office was beautiful.
Of course, the main thing I really look at is the orthodontists' level of qualification and expertise. They seemed to be great in that regard, with Dr. Scott explaining the issues and the recommended treatment in great detail (without over-simplifying like some doctors like to do), and he seemed to have a highly cognizant understanding of my malocclusion. Of course, they're both board certified as well and have graduated from great places.
It took me two years. Getting them on was a breeze (minus the spacers - ouch!), as was the removal. Adjustments are very quick, with virtually no wait times. One of the things I loved is how Dr. Scott himself did most of the work, and he only schedules one patient at a time, so you have the doctor's full attention. It's not like those orthodontic chain offices where the doctor triple books and then sees you for a millisecond at the end of the visit. Not at all. Dr. Scott always went into detail when I asked him questions, and too frequently I emailed him questions at odd times, to which he responded graciously and promptly.
I really grew to trust him over the two years I had my braces. He is farsighted in his orthodontic vision, and meticulous in his treatment. He's not syrupy-sweet I'm-your-new-best-friend like some doctors are, but he is smart and clinical and wants (and knows) the best for you. He's also super chill - down to earth and very easy to approach.
My overjet has now disappeared, and my crowded lower teeth (with one totally hanging out of the arch) have straightened out, with only two upper extractions done for the 12mm overjet.
...as you can imagine, I'm quite a dedicated retainer-wearer. Can't (won't) go back to the horror of crooked teeth.
Throughout my treatment, the discomfort I experienced was minimal. Before getting braces, I heard HORROR stories about the pain... but my teeth rarely ever hurt (thank God, I was busy with classes). Perhaps this is just me, but it may also be the doctor's gentle hands and the modern brackets.
Amber is the front desk receptionist, and she's awesome - always sunny and upbeat. I think Drs. Scott and Jane thoroughly vet their office members - and they've done well. Staff form the backbone of the office, and the experience is so much better when you have great staff to guide you through it! They have great, upstanding people. The ladies who work with the doctor are super sweet as well. Shout out to them all! I must mention that I was a nightmare in rescheduling - I think I rescheduled each appointment like ten times. They were so sweet about it, and very flexible! Don't be like me, though - stick to your appointment times! :)
With this quality, you'd probably expect them to be super expensive. Nope! Their prices are actually on the lower end of Sugar-Land-average.
Perhaps you shouldn't judge an office by its amenities, but they do have a lovely office, awesome decor, lots of natural sunlight, complimentary drinks in the waiting room, etc. etc. There are even iPads in the waiting room for the kiddos.
TL;DR: Phenomenal office. Top of the line doctors, very caring staff. Super affordable. Great amenities. Nothing not to love!
Don't overlook them if you're ever looking for Sugar Land's best orthodontist. That, if you'll take it from Sugar Land's worst patient, would be a mistake. :)