My laptop wasn't charging so I took it in on a Friday afternoon. The shop guy looked at it within…read more30 min of me contacting him, and gave me advice on how I could work around the problem! I really appreciated that he didn't charge me for the advice. The world needs more honest and competent repairmen like him! I would recommend this store to anyone.

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

When I moved into Lakewood in 2019, I was desperate to get a home computer system set up & home…read moreinternet. I contacted "Joe's" & never got a response. In 2020, I stopped @ T-Mobile when it was in Lakewood & got signed up w/a service that is priced higher than I need & hadda buy a tablet for lockdown. 2026 & now I don't even have a working home phone. Dunno why "Joe's" didn't help me. ​​

Fixed cracked screen. Quick turn around. Charged exactly…read morequoted price. Will return for more service if needed.

Useless for Data Recovery. Had my 4T drive for 3 full days and recovered nothing. DO NOT USE!read more

Negative 5 Very terrible service and terrible repair job…read more ​I'm went in for a laptop repair that ​cost $75. Less than a week later the same issues. Now they want me to pay more money to fix the same problem I had to begin with. And they get there parts from eBay. What a rip off ​

I a very good. Computer store and repair shop. His prices…read moreare very fair and he knows what he's doing. No questions about it.

What a great place! I can't even explain how nice everyone is at this store…read more I went in there after my laptop had finally hit the point of no return. I went in and bought one of their refurbished computers and asked if there was anyway they could help me find a grave for my old one. Adam, who was working at the front desk, told me to bring it in and he would see if he could retrieve anything off my old one. Can you believe he retrieved almost everything off of my old computer even after the hard drive fizzed out? He also didnt charge me anything to do it...You don't find service like this anymore.... ...I have told many friends about this place...its awesome

The fellow was nice. We chatted while he powered up the pre-owned lap top I was buying. I've had…read morethe machine for a couple months now and it has performed without issue. I appreciate that he didn't try to upsell me a whizbang laptop when all I needed was something small and rugged to take to and from school. Would recommend.

I left my computer with Beyond and honestly believed that years of family history was gone. Paul…read morenot only repaired the computer for me by replacing an almost dead hard drive, but saved all of my years of research. He brought it back to my home and reinstalled it. He did not leave until I was back to the point of "up and running." I have lived a long time and never would have thought that this device would be so entertaining, useful, and necessary to an average person's life. So, I am very grateful to Paul for his expertise. Not only did he do the job, but did it in a timely manner at a reasonable price. Thank you Paul.

From the owner: Beyond PC specializes in IT services, consulting, networking, remote support, onsite services,…read morewebsite development, Internet Marketing

Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.