Okay, I want ALL the boots! Such a fun store with an amazing selection for men, women, and even…read morechildren. Lorraine was incredible, and Parker deserves a medal for patiently bringing me boot after boot after boot to try on! The staff truly made the experience. They have fitting rooms and bathrooms, which is always appreciated, and they even serve sips while you shop -- such a fun little touch. Beautiful boots, great selection, and fantastic customer service. I will definitely be back!

I came in with my family on a Sunday afternoon & the associates were completely useless & very…read morebluntly ignored my family after we tried to make contact, again, with multiple associates. We continued to sit waiting for assistance, even saying hello to one female sales associate who again wouldn't acknowledge us when we're trying to pick up boots & loafers showing her, trying to get her attention & she quickly rushed getting boots back into their boxes to go into the back & never even came back out. We left a little bit better after waiting & noticed multiple associates were standing around doing simple task rather than helping customers. Pretty unfortunate hope they can take this as consideration for retraining how to service potential customers.

Very similar to other Victoria's Secret locations in terms of layout and product selection. The…read morestaff here felt a bit more present and visible compared to some other stores, which was appreciated, even though there weren't many special offers or promotions at the time of my visit. One downside was finding the store -- Google Maps was quite confusing inside the mall. I ended up walking almost the entire mall before realizing the store is located just to the left of Entrance/Door 2. Unfortunately, I initially went right following the map directions, which led me in circle. Overall, a standard Victoria's Secret experience with helpful staff, but finding the store could be much easier with better in-mall navigation or clearer directions.

Loved the cute selections of PINK merchandise here. The pup dog key chain is adorable. I really…read moreloved the stretchy pink shirts and going to go back to look for my size or try to order. They were so soft and nice for working out and for pajama wear too. I loved that material. I saw a lot of cute items there and lots of markdowns too. Great store for a variety of things.,

Gotta love Chico's. I do love their cloths. I usually shop for basics like classic Jackets, Pants…read moreand Tops that I can wear at work. I have more of neutral style so all the beautiful colors and accessories are not my thing. They do a great job at merchandising their assortments but this store is so packed that it makes it hard to shop. I will say that I love their staff; so friendly and helpful but I am a browser and like to be left alone to shop. They are not over bearing sales people. Also love their loyalty program as it is all contained in the point if sale system and I do not have to carry a card with me to take advantage of it. During this visit, I was there to purchase a gift card for my Mothers birthday. Easy in and out which was nice. The only thing that is annoying about this shopping center is the parking. Totally not Chico's fault but on occasion I get lucky and will get a parking spot close by.

I had just recently lost weight by surgery and was excited to shop at a new store. I went in to…read moreChico's without much thought and was greeted by Lindy. She helped me for over an hour! She checked on me as I was shopping and brought me several extra items to the dressing room. She asked me questions and gave me options to help me feel good about my body type. I had such an amazing time!!!

Alejandro was a fine young man with exceptional service and attentiveness to us. My wife went in…read morefor lipstick and he tended to us. What a superb guy! I recommend seeing him if anyone is in the market for beauty/ scents/ makeup. Dillard is lucky to have him represent them! Thanks Alejandro.

I visited this Dillards to do an exchange and was pleasantly surprised by the customer service…read more One of the sales associates greeted me as soon as I was on the floor with the children's clothes. she then helped me find the correct size and do an exchange. The process was seamless and successful. They have a lot of really great deals on children's clothing. I will definitely do some more shopping here in the future.

Loved this store. The quality of the items really stands out--it feels very curated, almost like…read moreeverything was hand-picked rather than randomly stocked. The store is on the smaller side, but that actually adds to the experience, making it easy and enjoyable to browse.Shoes are thoughtfully organized by size, and clothing is even arranged by color, which makes shopping super intuitive. Customer service was great, and the clothes are in excellent condition. They also have fitting rooms, which is a big plus. Prices can be on the higher side for branded items, but it still feels worthwhile--giving clothes a second life while still feeling good about what you're wearing. Most items can be returned for exchange, except those marked as sale, which are final sale. Plenty of free parking available, and the surrounding area is quite nice. Definitely one of the better resale stores I've been to.

Really enjoyed perusing thru the designer items and purses they have. I saw a lot of great tennis…read moreshoes as well. Great selection. I saw a lot of nice jeans and vintage type designer summer tops. I loved the beautiful style books they had too. A really nice store you should definitely stop in

Update*****I just purchased my third Kors bag. I like MK because they are a bit more stylish than a…read moreCoach but won't break the bank. Now, you have to be cool with every basic chick carrying your bag, but they are nicer than a Dooney in my opinion. If you are a guy, your wife will probably love these. Great gift and it's way cheaper here to buy one. You can get a Kors at TJ Maxx for $99 to $150, but you are at the mercy of what they have. If you come here, there's ALWAYS a sale, and all my bags have been between $110 and $150, so if you want the newest styles you should come here. Also they have the matching wallet to all bags so if you are extremely weird like me, you'll want the matching wallet too. As for the sales, they vary. If you go around a holiday, you'll get more. I bought one at 20% off plus an additional 20 off that day. Last night because of Easter weekend both MK and Coach were doing 60% off plus 20% on purses and wallets. To make it easier, I'll just tell you they mark the purses up depending on the sale, so Holidays will get you about a 20 to 30 percent discount over a regular sale. Coach (in case you were wondering) purses are priced about the same, and I always look there too since it's right across from here. Most purses there will be around $130 to $170, so it's a tad bit more than an MK, but if you like plain leather Coach is a classic. I'd feel remiss if I didn't point out the reason I've had three MK bags: I've actually had four, and the first was maybe 2.5 years ago. The straps on these purses are notoriously awful. After a half a year, they started breaking down, so any person who's owned a nice bag knows that means the straps loose the outside leather adhesive and start to fray. The first time, I contacted MK and they had me send my purse in and they ended up keeping it because they said it was defective. They gave me $150 credit, which was awesome because it paid for my next purse and half the wallet! I came here and picked out a replacement and got a bigger bag to carry not only all my crap but also my laptop. Less than a year later, same thing happened. Long story short: MK bags have crappy straps. I did a repair myself using leather adhesive and purse paint but that doesn't hold up long. Good news: MK will fix your bag typically for free if you have a receipt, so make sure to get it emailed to you at checkout. Easier to keep up with. Just know a lot of times they'll keep the purse and give you a credit that's typically the amount of the purse. So if you are attached to that purse, don't send it in. Instead take it to a shoe repair place and they'll repair it for around $50. I keep buying them because the customer service is great and the sales here are awesome. If you are in the market for MK or Coach come here. Way cheaper! I'm pleased with my first Kors purchase. I went in today just to look and ended up with a nice purse and matching wallet. Sales associates are friendly and not pushy. I told her what styles I like and she showed me several. I'm most happy that this location runs HUGE sales; today the same purse I was looking at Macy's at for $350 was on sale and 40% off, brining it down to $160. For $250 I got a cute big purse and matching wallet. I'm not a fancy purse person, but I've seen these purses go for much much more. If you are in the market for a Kors purse, I'd go here.

Ehh.. snotty bishes! Y'all work at an outlet so CHILL OUT…read more Great prices but the cruddy customer service sent me running to Coach (where I scored).

DO NOT GO TO THIS LOCATION - Horrible in person shopping experience. I have shopped here for years…read more& at multiple IP locations and opt to buy most of my clothes online. This Southlake store has by far the worst and rudest employees working here. They are always very young and I'm sure have no retail experience whatsoever but shame on the manager for not setting simple, human like, expectations for their employees. I went in last Saturday to find some last minute Easter outfit inspo and was never met with even a "hello" just rude, judgey looks for the employees who btw never stopped talking about what dresses they were going to wear to their graduation. I have been to the location in OKC and had the best experience when I was in college so I know it's THIS store that has problems & needs to seriously reevaluate how they treat their customer and how they want their customers to feel. I could have spent plenty of money on clothes that day in the store but instead i wasn't given a second look because i was in shorts and a t-shirt with dry shampoo in my hair enjoying my freaking Saturday. It's 2023. Say hello, be respectful to the customer if you're going to work in a service industry & teach kids to BE NIGE to others.

ONE OF MY FAVORITE STORES!!!!! I got my homecoming dress here, and while we were only looking at…read moredresses as i looked around the store I saw so many cute sweaters and skirts!!! the staff it super friendly and it is very reasonably priced!!! by far one of my favorite clothing stores! many things from impeccable pig are on my christmas list!

Bobby was amazing. Helped me get a jacket tux for my wedding. Help find me an incredible price too…read moreas well. Also he had a chance to talk to my mom on what's app. Super personable guy!!! Will be back!!

I was able to come in and get fitted for a couple of suits and found some really good deals on…read moreshirts and a leather jacket. Our salesperson Tamera was amazing. She was knowledgeable, and she was able to help me while helping others in the store in a timely manner.