Tyler was super professional and knowledgeable. He helped me with setting up a new computer system…read more He was super efficient! Will definitely use again.

Great to work with! Easy, fast and knowledgeable service that comes straight to your door is hard…read moreto find. I had him come to my home, for service on an old Mac one of my kids spilt water on. He was honest and let me know it wouldn't be cost effective to repair. He was able to extract all my files, which saved me hours of hard work and headache!!

Computer returned safe and sound. Work was excellent and timely! Sean had parts shipped overnight…read more(needed my computer badly!) and even shopped around for the best price on overnight shipping. Thanks so much for getting the job done well!

I didn't know what to do the day my computer fizzled out because I was in the middle of my work day…read more& didn't know what was wrong or who to contact. Lucky for me, Google brought Steve's company up and because he had such a good rating, I gave him a call. Steve thought the new motherboard would take a week to order/arrive but it was here in 4 days & he came over the day he got it and got my PC back up and running! His labor was $180 (2 hours/2 trips to my house) & the motherboard was $100. That was a small price to pay for him to be able to save all the work, photos, music, movies I had on my hard drive! If you ever think your computer has burned out & died, call Steve before buying a new one and starting everything (re-installing everything & re-doing tons of work) over.

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

Al is the consumate professional & did everything I asked of him. My computer works great now!…read moreThanks again Al! Mike Rogers

My computer kept getting slower and slower. I did what I could, ran malware software, disc…read moredefragmentation, file clean up. Nothing helped. So, a friend at work told me about Al, I sent him a text message just to inquire if he serviced computers in my area (he did). He responded within about an hour. We set a time for him to come by the house and do a preliminary diagnosis of the problem. My thoughts were with everything I had done meant my hard drive was crashing. Al came over on the scheduled time and day, maintaining regular text updates (which I found to be very professional). Once he arrived, and started doing whatever it is he does, (internal tinkering is not my thing unless it's a Harley) and soon discovered it was in fact the hard driver crashing. Al explained to me that my hard drive was a mechanical one with moving parts and due to it's age was wearing out. Al said it could last another year or go out in a week. Okay wide range there, however, it was true. Just like carbureted Harleys, over time they wear out. Al suggested changing out the hard drive and updating to a SSD from a HDD. He said it would be faster and have a much longer life span because it has no moving parts. Okay, that sounded good to me. So right there on the spot he gave me my choices, 1TB, 2TB, or higher, which ever I wanted. Gave me the prices and I decided on the one I wanted to go with. Now, here is where Al's integrity and professionalism comes into play. He was explaining to me the inner workings of my system, and how I had room to expand my memory to much more than I currently had and a few other upgrades as well. He gave me the pricing on those also, however, Al then told me he did not recommend the additional upgrades as I'm not a gamer and did not really need the added upgrades unless I really wanted them. He also told me I could get them down the road if I decided I really wanted them. Then Al told me NO charge for him coming out and performing the initial diagnostic check. We agreed on pricing, he ordered the SSD right there on the spot. Now this was a Thursday evening. Said he'd have everything on Saturday; however, I could continue to utilize the computer until then. Al called the next day and asked if he could come by and pick up the computer. I said yes that would be fine. He said he would need it for a few days in order to install the new drive and clone the old one. He called Saturday; said he was working on it found a few other issues that he was going to correct while he had it (no extra charge). al called Saturday evening said my computer was done and could he drop it off Sunday. He showed up with my computer set it up, ran a preliminary and everything was fine. He added a few features that I did not have before, which I am still experimenting with. Al's pricing was spot on, extremely reasonable, his work is impeccable, his integrity and professionalism is among the best. And in my culture, obtaining this level of respect is not easy. That said, I highly recommend mobile computer doctor (Al) any and all of your computer needs. you can bet I will put the word out favorably to the MC community at the mobile computer doctor should be the only one to work on our systems and can be trusted. Appreciate the integrity and professionalism Al, you now have a customer for as long as you're in business. Much respect, sir.

I want to start by extending a heartfelt thank you to the team at Flux Computer. Jason, I believe…read moreit was, provided the best support I could have ever asked for and I was not even able to have him repair my Laptop. I called on 11/22/24 because my laptop would not boot up. I have an Alienware M15 R7 and received the 2 red, 3 blue issue. Jason let me know he could not service my laptop because they are backlogged with work. He did, however, walk me through, step by step, what to do to check and diagnose the issue from Friday - Saturday via phone calls and text messages. It was a great learning experience for me, and as well, a testament to the reviews that have been left on here previous to mine. I would /highly/ recommend this business for any computer issues, as they will go above and beyond, to ensure you receive service, even if they cannot work on your computer immediately. Going forward, this will be the only place I go to, in the Portland Area, to have my electronic devices worked on. Thank you again for the superb customer service, Flux Computer Repair.

Excellent customer service from Jason! I was visiting Portland for a week and something major…read morehappened to my laptop. I started blindly making calls and Jason called back quickly. He thoroughly explained the situation with my laptop, asked lots of questions, shared his knowledge and my chances of recovery versus repair costs versus buying a new laptop. In short, after his taking the time to explain all this to me, I came up with a plan of action. (Note: All his help over the phone was done without a guarantee of me coming into this shop!) I feel fortunate to have spoken with him. I highly recommend Jason and his business.

Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

It's so great to have all our electronics up and running again. Thank you, Henry for your patience…read morewith a couple of low tech older people. Henry was able to figure out and solve all of our issues and also provided some helpful tips. I can't recommend Henry and Computer Chimps highly enough.

Frustrated because I had been hacked I had run recovery discs and did everything I could to try to…read moremake my laptop operational again. Had several IT people in town tell me to buy a new one. I wrapped it up and sent it to Beaver Computers in Oregon , and within a week it was sent back fully functional with new anti virus and fire walls and a number to call if I ever needed help again. Mr. Croncrite is probably the best I have ever come across. Scott McElroy Duluth MN

I recently got my screen replaced on my iPhone 15 due to a dead pixel at a place in Portland & not…read morelong after my toddler dropped my phone on concrete & it cracked. I decided to take it to Mad Genius this time because the last place used a non-OEM screen. Nate was awesome, explained everything he was doing, and had an Apple Certified screen & screen protector installed within an hour. Highly Recommend!

My iMac died on me and took it to Mad Genius to see if they could bring it back to life and…read moreretrieve any files. Nate was professional, had great communication and was upfront with diagnoses, repairs and costs. Unfortunately, the hard drive was not salvageable, but Nate gave me additional options for possible retrieval. I did have them install a new SSD to replace the old disc drive. Everything worked fine with new SSD. I'd recommend Mad Genius and Nate for all Apple/Mac repairs as they are friendly, knowledgeable and specialize in Macs.