I can't recommend this company for outdoor lights because they have no customer service. Period. 9 months after our lights installation, we had to have them taken down because we w were getting a new roof & gutters. After 5 phone calls seldom answered, leaving messages & talking to 2 of their employees, they wouldn't take down the lights thus canceling our warranty. They got their $2700 so they don't care about customer service afterward. I can't recommend them & I am very sorry that I have their lights. Please choose a company that stand behind their products & care about their customers instead of ignoring them. read more

very friendly, helpful, and patient. Willing to explain things several times until I was comfortable with answer.

We finally got a service tech out on Friday, April 4th. We now have working lights, was to the point I was going to remove existing lights and pay another company for outdoor lights. read more

Their customer service support response time is horrible. We purchased two DIY kits last year that work somewhat well. We have to power cycle them every 7 days because the lights, on the 7th day, won't come on, but we make it work (we have had our internet checked and it works great so internet is not the issue). We purchased two DIY kits this year and haven't been able to even turn them on. The wireless receiver we received this year, is different than the wireless receiver we received last year. We have tried multiple times to contact support for help with the new wireless receiver. It is going on 3 weeks and still no response. It is a busy time of year for permanent lighting; however, a 5-minute return phone call would be appreciated. We did receive a text asking when a good time to call would be, we responded and never heard another word. We hate to be "those people" but, we spent a good chunk of money on lights we can't use. read more

So happy with our permanent lights! no more having to get a company to come out every Christmas and charge me a million dollars to hang lights! Looking forward to many years of beautiful lights on my home! read more

For five years we spent nearly $1000 per year having Christmas Lights hung by other companies. Along came Everlights and for the price of a few years worth of Christmas light hangings they put in a system which will be there for 10+ years. Plus we can use it year round for any other celebration. The crew installing the lights were punctual, professional and did a great job. read more

Everlights - Using a boom for safety - Lighting Fixtures & Equipment Near Me - Lindon, Utah

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We live in Louisiana. First of all the initial installer was a disaster and the lights never worked. After selling out the next installer came along and tried fixing everything correctly but we still kept having problems. After that he quit answering the phone. Reached out directly to the company and finally after an abduct tries I got ahold of someone that seemed like she would help. She tried finding an installer closed to us but never could. Finally we agreed that if she sent replacement bulbs and items I would install myself. She was very helpful. She sent an access of 50 replacement bulbs for free but that wasn't enough. The bulbs either fail completely or turn red when they are about to fail. I called to get more bulbs but the people answering the phone wouldn't let me talk to the lady anymore. They told me I had to start paying for the replacement bulbs. I was frustrated when I was told this and just unplugged the system since the start of the year. As of now I have 33 bulbs that are either out or turned red. This system has been nothing but problems for the cost of it read more

As an EverLights dealer serving North Idaho and Eastern Washington, I appreciate the corporate office support I receive from our Dealer Manager, Trevor. He is super responsive and a pleasure with whom to work. I have had EverLights on my home for six years and am beginning my 4th year as a dealer. Whether I'm celebrating a holiday, my favorite team, or "just because it's Tuesday," I continue to be thrilled with my home illumination decision. The world could use a whole lot more "happy," and when it comes to choosing a quality product with brilliance, versatility, and ease of operation, EverLights continues to be,, hands-down, the best choice! (They're not just for Christmas anymore!) read more

Just finished the install of our lights in Centerville, Utah. Love them! My wife is so happy. She has wanted these for years and so have I. Install was a challenge for Install crew Ki and Will but they Rocked it! Thanks for a job well done and helping us regarding an unrelated matter! You went the extra mile for sure. Bless y'all! read more

We have had Everlights for 2 years and it's hit or miss if the lights will work. They are expensive and the lights don't work a lot of the times. I have shared photos Christmas Eve that half the lights are not working. Less than 2 years installed. read more

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We got these lights installed about 2 years ago, the installation was done by some young kid (yes only one) and the job was horrible, the lights are not perfectly straight and not consistent with the spacing. But they looked "ok" at best. They only lasted 6 months then we had to call tech support, they had to replace a transformer. That lasted 2 weeks, they had to replace many bulbs. Then after the 1 year mark sections started to die. Kept calling them and they say unplug and replugged, that only worked for one day. Every time they come out it's $50. There's exposed wires everywhere and just looks like crap. I do not recommend these lights. They do not stand by their products or installs. Do your research there are tons of more professional companies out there.. I just wasted 3,000$$ read more

Worst company ever, lights 3 years ago, broken 2 times, second time on November 20, they said they could look at them January 7. Kind of defeats the purpose of Christmas lights! Do your research!! read more

Dim lighting, unreliable, and burns up after just a short time of use. I wouldn't recommend this brand of permanent lighting to anyone. read more

Everlights - Melted lights. - Lighting Fixtures & Equipment Near Me - Lindon, Utah

Great install, had a few issues when programming my lights. Not able to get a few colors that I wanted. My issue is the customer service, I called in January and waited a month to get any assistance, I had to do most of the communication to fleet a response. The end of January they made contact to troubleshoot the issue, I paid the same day the $75.00 trip charge, expecting a call back within a few days to schedule an appointment, nope I had to call again to be told they would be there the next, folks I work full time and although I would love to be able to take any time off, I cannot. My husband took the day off to be home, I again tried to get a time, the response was, they will call you when they are on their way. My husband waited till noon, called and at that time was told all service work would be cancelled due to the weather.Guess I can only have working lights when the weather is good. Not recommending Everlights to the neighbors that are in the search for permanent outdoor lighting. read more

Couldn't get a quote, callback or email after their sales rep missed the "appointment" If this is their sales process, not sure how much I'd trust them post sales. read more

Lighting system only works from time to time. Bulbs burn out all the time. System glitches constantly. Please update material and re engineer this system. read more

DON'T DO IT!! The worst investment we have made to date. The first season of lights, great. Used them throughout the year for other little holidays...just ok. The app is terrible and I had to connect to it every time I wanted to turn lights on for a birthday, little holidays like Valentine's, 4th of July, etc. Then throughout the year, the colors started looking a little off. Then came the glitching and some random lights turning on in one section of the house for no rhyme or reason. Tried to connect with Everlights to work out something, THEY WERE NO HELP!! The worst lights, worst company ever AND I am local in UT!! I would go with ANY other permanent company besides them! read more

I purchased the lights for my wife 5 years ago. They were great for the first winter season. But since then we have had to call the company every year to have them come out because they were not working properly. After 2 years they told us we needed to upgrade the bridge to allow us to operate with the new program and this would take care of our problems. This cost additional money. We have continued to have problems even after that. I wish I had never wasted money on these lights. read more

I would strongly discourage anyone looking for permanent Christmas lights from doing business with Everlights. I have had nothing but issues with the lights themselves since day 1. They do not operate as promised and when I contact the company for assistance, I get a constant run around. The communication is inconsistent and there seems to be zero communication between the installers, customer service representatives, managers, etc. They claim it was a programming issue, and someone came out to do a quick fix to go around the issue. The cords are messy, broken stucco- it has been a nightmare start to finish. I am now told I don't have a warranty on the lights as I haven't paid the balance due to not having functioning lights. Shop around- don't be disappointed like I am. read more

We had Everlights installed, and our installer was amazing. His name is Colton. He was quick, efficient, polite, and very knowledgeable. Thank you Colton, for a job well done. read more

Extremely poor customer service!!! I purchased about $1500 in materials and the lights did not work when I tested them. I used a multimeter to determine that the power supply was bad and contacted Everlight Support on Monday. They returned my call after 3 hours and did online troubleshooting to tell me my wireless receiver was bad and they would send a new one the next day. I contacted them the next day to follow up on the status and after 6 hours they returned my call to say that nothing was documented and they started the troubleshooting all over to again tell me my wireless receiver was bad and they would send a new one the next day. I called them numerous times the next day and they never returned my call all day. I called the day after that (Thursday) and finally got some good help. Kim offered to send both a power supply and wireless receiver along with a return label. I received them a few days later (Monday) and replaced the defective power supply so now the lights turn on. For the very expensive product, I would expect better customer service. read more

After 25 years or so of using a service for Christmas Lighting for our home, we decided it was time to enjoy permanent lighting that we could use year round and especially for the Christmas Season. We did our research, or so we thought, and purposely chose Everlights for our home. We were proactive and had them installed in April this year. They worked well for a while, but I went to get them dialed in for the Holiday as we always turn our Christmas Lights on the day after Thanksgiving and found out they no longer worked. Things happen, this we can accept. I called Everlights support to get on the schedule to get them looked at and operable. This was several weeks ago. I had to leave a message that was never returned. I called again the following week and spoke with a helpful support agent that understood we wanted to use our lights for the Holidays and said he would get someone out to us asap, they would call to schedule. About 5 days later, no call to schedule, I call back thinking it was an oversight and someone would be out this week only to find out the soonest they would be able to get anyone to us would be December 18th. My incredible displeasure was met with an attitude of indifference and no resolution. Many reasons were shared, mostly they are short handed and only have 1 tech at the moment. I was not satisfied with this and called back to speak with the owner, or the person in charge of the operation. I was sent to the support manager who confirmed December 18th was the best they could/would do, but they would extend my warranty 3 months for free. The support manager also mentioned they were speaking with a 3rd party tech that afternoon and would call me back to let me know if they would be able to get to us sooner. That was 3 days ago, no additional call back. I would suggest that if you are going to lay out this kind of cash on permanent lighting, make sure the company you choose to use has the support to service your system. Everlights does not and does not seem to really care if I am a satisfied customer, which I am not. The services we have used in the past for 3 different homes in 2 different cities always made sure our lights worked for the season. They needed the repeat business, a permanent lighting company such as Everlights apparently does not worry about next year. If they did, my lights would be working. Not recommended. read more

Response time after we made an inquiry about the product was very fast. The lights and their operation were completely explained and we felt the price was more than reasonable. The installer arrived on time and stayed on task. We received a very thorough lesson from both the salesman and installer on the website, the operation of the lights, and programming to fit our specific needs. So exciting to turn them on and realize there will be no more up and down the ladder and onto the roof for us as we decorate for the holidays and not only can we use them for Christmas but every holiday year round. So happy about our purchase . We love our EverLights and highly recommend this company and product! read more