It's a residential address that has a enclosed trailer with the name of the business. Answer the…read morephone during your posted business hours or at least empty your VM so potential customers can get in touch.

Had my plaque made for my truck. Good quality and fair price. Took about a week to get done but I…read morewas in no rush. Called me and verified everything before she engraved it. Happy and will come back if I need more engraving.

They made a placard on short notice up to government specifications that really helped me with my…read moresolar system project. Thank you.

Jeff and Kristy went above and beyond in developing a personal project for me with their incredible…read morecraftsmanship. On top of that, they are very nice people. Small businesses like these will always have my support. I consider Fine Arts Litho an indispensable print and lithography resource for the Port Orchard community.

This place is amazing! Quick turnaround on a last gift minute request and we're so pleasant to work…read morewith!

I asked for 4 trophies and emailed the person taking my order what I wanted. He then said over the…read morephone he didn't have what I wanted but had something similar to what I emailed him. He didn't send me a picture. He was patient with me even though I called back couple times to make corrections on the spellings. Then the next day I show up, he has 3 trophies ready that looks nowhere near the quality of what I sent him. He then shows me a picture. He says he sent me pictures that I never got. It's a little too late. I didn't want to argue with the guy becuz he is stoic and seemed like I was a nuisance to him. I decide not to even ask about the fourth trophy because he was making me feel uncomfortable. I just rushed out the store after paying the bill. He then response back to me demanding that I change this rating. The rating of my satisfaction on the experience I had with the products and services he provided. Not what anyone would expect out of a 5 star service.

Absoulutely a wonderful experience working with them. I had a custom made pen that was made out of…read moreredheart wood that I wanted a date and a heart engraved on it. They said that they would try. The next day, my pen was ready. It turned out beautifully.

Ann and her staff at Image Masters are absolutely fantastic. I'm in the middle of my fourth trophy…read moreorder with them and I cannot say enough good things about how they conduct business (particularly during the pandemic!). My first three orders have all been fantastic and exactly what I expected; my fourth had a small hiccup and yet it's the reason I'm writing this review. As a customer, it says more to me about the character of a business and its ownership in how they act when things don't go quite right, as opposed to when everything is perfect. I went to pick up my fourth order today and my order wasn't quite right. Image Masters and Ann are bending over backwards to solve the problem and it means the world to me. They're a local Auburn business that's been in operation for more than forty years and I can see why. All of my awards and trophy needs for my businesses will run through Image Masters going forward. My highest recommendation for their work and their customer service.

I brought in our 12 year fantasy football trophy to get a name and date engraved on it. I made sure…read morethe last engraver put the font codes (size, spacing, style) on the back of the plate so the next engraver could't screw it up. But Tags managed to anyway! $&@! The trophy looks like crap now. Thanks Tags- your business and staff are garbage.

Absolutely recommend! I had two race medals engraved as a surprise for my husband and they turned…read moreout amazing! The staff even wrapped the medals to keep it a surprise when he picked them up! The staff are wonderful, knowledgeable, and very kind. Definitely recommend this business for engraving and personalized gifts.

Had them make some custom name badges for a costume. Turned out great. Price and turn time was…read morereasonable.

Such a great experience! If you need personal engraving this is the place to go. Scott was…read morewonderful to work with and made my vision come to life. We engraved a round perfume bottle for Mother's Day and I absolutely LOVE it. He matched the writing to the color of the cap & worked with me on what fonts I'd like best. It's obvious he pays attention to detail and wants things perfect. Turnaround time was FAST and was willing to take on my project last minute. Quality work & affordable. Thank you again, I will be back!

Sweet owner who worked hard to give me just what I wanted. The plaque looked beautiful! There was a…read morehuge selection of options for any celebration. A great family owned business who are making a great difference for the local community.

Excellent service. The gal made time to make my order happen even though my timeframe was super…read moreshort. Very considerate, the product was just what I needed and I will absolutely use them again next time the need arises.

Great Owner and Customer Service! The business is a small locally owned company nestled in the…read moreheart of Olympia. I received same day service for a last minute gift at a great price!

Very cluttered but genuine shop that represents the backbone of American business and the dream…read morethat we all have the blessings to embark upon. Good craftsmanship, well priced and executed for what I was looking to have made. High quality custom work and great customer service! I'd recommend to anyone looking for awards or trophy's needed

Took an antique crystal pitcher with silver overlay to be engraved on June 19th. Owner said she…read morewould have it finished by August 2nd for my 15th Anniversary. She calls me on August 1st to say she's not sure she can do the job with the tools she has. I agree to help her make a decision the next morning. She convinces me it's not a good idea with what she has. I go home to find the crystal has been cracked near the handle. Call her to complain, she denies any knowledge of it. Has only been in her hands and a padded box, so you tell me.

This place is our trophy provider for our yearly event. The thing I like is I can let them know…read morewhat I want and need and they take the design process from there giving me ideas and examples to work with. Great communication and final product. My only go to. One trip into thier show room and you will see hundreds of other products that are not trophys. Awards, pens,, calenders, frames etc.. Hundreds of products. Who knew ?

CUSTOM AWARDS Make any kind of award you want!…read moreA huge variety of icons, statues, bases and pedestals.

Our race club has been buying awards and engraving here for many years. Always top work, timely…read moredone, and friendly service.