Disappointing Service - I searched for years for two prints to match a third I acquired 20 years…read moreago in Europe. I finally tracked down the other two, via a museum in Austria. I had them sent to me, and took them to be framed by Artists Edge Poulsbo. The charge was almost $600 for two rather small items, but I paid it anxious to see my 3-print set reunited. I was told they would be ready in two weeks. On the day they were supposed to be done, I got a voice mail message saying the machine they used to cut the matting "ate" the mat, and they would have to reorder it, delaying finish by another week. The next week I called to confirm delivery on the day promised (Thursday) and this was confirmed. I didn't get there til Friday (I drove specially from Bainbridge Island to pick them up). The framing wasn't done. Then when I got home, I found another voice mail message saying that they had damaged one of the prints, and would try to find a replacement. The other print would not be ready until the following day. Despite ruining this rare print, and missing delivery deadlines multiple times, I never got any apology or other expression of regret on their part. They seemed to regard it all as no big deal (maybe missed deadlines and ruined prints are a common thing at their business). I demanded a refund, which they gave me. I will now try to find another print, and start the process all over again. I will certainly never do business with Artists Edge again.

I love that this store is here. It is a great community resource that I love to support with my…read morebusiness. I also have taken two classes here. A drawing class and a watercolor class. It was great, and I look forward to taking more!

A simple framing job took months longer than we were told, and the quality was extremely…read morepoor--frayed edges to the photo. No way to get in touch with the owner. A complete waste of money.

Royce Hanson, the owner of Wildfire has such a "good eye", the knowledge, and ability to make…read moreanything look amazing. He takes time to get an idea of what you might be looking for and then takes the time to work with you. He is a hidden treasure in Rolling Bay on Bainbridge Island. Make this a destination!!!

I recently had some framing done here at Bay st framing. Mallory did and excellent job, helping me…read morewith design ideas. She is very experienced and helpful. I would highly recommend her.

If you are ever in the downtown Port Orchard area...go in this place. Even if you don't have any…read moreneed for a custom picture frame, you need to go here. The owner has a cat that lives in the store, when you first walk up you will see a bunch of orange stuffed cats sitting in the window. She has a real Garfield cat. The cat is huge, the biggest I've ever seen, and his name is Squirt. LOL! The cat is a love and the owner doesn't mind you stopping in just to pay a visit to squirt. If you're down there at night after the shops closed up, usually you can tap on the window and Squirt will come strut his stuff infront of the window. I've never actually bought anything in here, but I have heard really good things about them, so if you do need a frame, go here, give the lady some business so she can buy food for her fat cat.

So to be clear, this is now Cameo Craft and the lady does absolutely amazing work and an incredible…read moreprice! Jada stained glass window that my mom left me that was over 50 years old and she framed it so that we can now hand and enjoy. The care and the time she took with is was amazing and the work was nothing but amazing. Price? I seriously told her she needs to raise her prices. I would take anyone from a college degree roa family heirloom to this wonderful lady and let her do her magic. Framing is something that should be invested in as much as whathia being framed. Can't be any happier oenmore impressed!!!

Johnny and his team are fantastic! If you are wanting portraits, education, or any kind of help…read morewith photography -- I can't say enough good things about Almost Candid Photo.

The female employee with curly hair and glasses at the Silverdale location is UNHINGED. From the…read moresecond I entered the store she was aggressive and hostile towards me, repeatedly asking me what I was looking for when I said I was just browsing. Was offended when I tested pens, even though there was testing paper put out for the purpose. Then when I put everything back and tried to leave because I didn't like her attitude, she ran towards me, got in my personal space, and accused me of stealing. I wouldn't set foot in this store if it was the last art supply store on earth. Besides the extremely rude staff, the selection is very limited. Should have just gone to the big art supply store in Tacoma like I was planning. Lesson learned! NEVER AGAIN.

We've been in this shop many times over several years; it's been in Silverdale quite some while. We…read moredon't stop in often because in terms of their art supplies they're very, very minimal for stock. Years ago they had a more in-depth stock, but nowadays they rarely have what I'm looking for. The exception is for the loveliest art papers; if you want some marbled, stenciled, or other specialty papers, they have nice ones for a price. But they make their primary income from framing posters and art and pictures for people, and would likely better be called The Frame-it Edge. This they do well indeed.

I used Tom Carroll and his company, Framesmith, for almost 10 years while I lived in Lower Queen…read moreAnne, Seattle. He has framed at least a dozen and maybe more of my large monoprints and always offers excellent advice on appropriate mats, spacing, frames, etc. He and his staff are also excellent at packing and shipping artworks. I highly recommend Framesmith.

Brought in a painting without having any idea what to do with it and Maddie was awesome helping me…read morepick out frame options/how to mount it/etc. They have a zillion options and she knew exactly what it needed. It looks amazing. They are super slow which I don't mind because the final product is worth it, but would have been helpful to know that ahead of time, it took about three times as long as their initial estimate.

I've been a customer of this shop for some years now. I've spent around $2,000 here…read more (1) But I had an extremely disappointing experience on September 28, 2024 when I was harassed by an employee, who repeatedly interrogated/badgered me about why I had not picked up a print that I had arranged to see again in order to photograph it for my records. A few days earlier, I had left it at the shop after seeing it and deciding it was not the quality I required. When I left Museum Quality, I went to Trader Joe's and got groceries--two large bags' worth. I was on the way back home when I was thinking "Well, I could actually give it to someone else, who might not mind..." So I called Museum Quality and asked them if they could hold it for a few days longer. Garrett cross-examined me, asking me 3-4 times the same question: "Why didn't you pick it up when you were in here (half an hour earlier)?" I explained to him twice that I had other chores to do. I didn't think I should have to defend myself or go into detail (two bags of heavy groceries, I'm on foot). This kind of treatment from a store of its caliber is unusual. In fact, I can't think of it ever happening before in my life. Was I racially harassed or targeted? I was treated like a naughtya child, not an adult. I am in a state of shock. None of the other employees subjected me to such rude, humiliating, unnecessarily confrontational behavior. When I asked for the email address of the owner, Garrett refused to. I did tell him that he sounded like a broken record after he asked for the third or fourth time why I didn't pick it up, as if (1) he didn't believe me and (2) that I had done "something wrong." I had told them that I had no use for the print and that they could hang it on their walls, etc. No one said, "You cannot leave it here." I was trying to make a point and express my disappointment. I had no legal obligation then or now to bring it home. When I actually thought of someone to give it to, I changed my mind. No adult likes being scolded, especially for something so minor. Maybe he was annoyed because we had debated the quality of the product. I had mentioned that my photographer friend, M.F.A. from the U.W., had noted a sharp dropping off of quality from the digital image I brought in as well as from a book which had the same image reproduced but with far greater subtlety. He refused to even consider comparing the digital image with the print they had made. In any case, Garrett's conduct was totally unwarranted. His job does not consist of interrogating and badgering and pointing the finger at customers as to why they did not pick up a print they were dissatisfied with. He asked me why I hadn't told him I was on my way out even though I was there less than a couple of minutes and he was working out back. That is something one requires a child, one's own child, to do. (There is plenty of storage for a flat print that is unframed. I had gone to pick it up a day after they messaged me that it was ready. The company states that after TWO MONTHS if the product has not been picked up, they will consider it abandoned). Whatever mood Garrett was in that day, he should not have allowed it to cloud his judgment, which up until today, IMO, had never been seriously in question. It's important to note the following: (2) When having MQF print AND frame a digital image, they do not give a breakdown of the different costs--in contradistinction to fineartamerica.com, for instance. There is something very troubling about this, too. Caveat Emptor: This is a case where one buys something one has not actually seen.

Pros: Nice and professional service…read more Cons: Quality was not good. My frame isn't even connected at all points around the painting. Cost (even with a discount) was higher than Framesmith but the quality was much worse

My wife and I took the Seattle Ferry to Bainbridge Island and stopped at his gallery. His gallery…read morewas showing works from local Artist, David Baird, which we loved and hope to try and decide on the perfect piece for our collection. Jeffrey was knowledgeable and pleasant to speak with. A nice gallery and a place to bring in your art pieces to have framed.

I'm so happy with the folks at Annie's…read more I bought a beautiful Motawi framed tile elsewhere, and realized that I did not have confidence in the "hanging notch" it came with. Enter Annie's! I happened to come in at a time when it was quiet and was able to have hanging hardware installed in just a few minutes. Now I don't have to worry about the piece falling off of the wall. Not sure why I haven't been in here before - aside from the framing work they do, they have a cool assortment of gifts and cards. I'll be back!

I am surprised I haven't reviewed Annie's yet! I am in Seattle at least twice a year, and every…read moretime I go, I make sure to stop by Annie's. I love the art that they have. I like that they feature local artists. It's a great gift shop as well. They have Smiski blind boxes too!