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Tacoma, WA

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Big John's Trophies

5.0 (7 reviews)
InexpensiveTrophy Shops
Open • 9:00 am - 6:00 pm
Updated 3 weeks ago

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4 months ago

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14 years ago

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12 years ago

Great prices and great customer service. Cheaper and faster than other places I've been. And the lady that helped me was very nice.

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Tacoma Trophy - Off-center engraving on a Buck Squire knife.

Tacoma Trophy

4.6(32 reviews)
3.9 mi

When I called to inquire about a hole-in-one plaque for my friend, the gent on the phone walked me…read morethrough several options. when I suggested another approach, he said, "Hell, we can do anything." So I went in and had the plaque done. Beautiful! Five days to finish a beautiful wood plaque with laser engraved lettering, the card, the ball and a photo. AND it was $50 less than the quote I got from another company.

I purchased a Buck Squire knife for my son's 10th birthday and took it to Tacoma Trophy in April…read more2026 to have his initials engraved. I was incredibly disappointed upon picking it up to see that the engraving was visibly off center and plainly listing to the right. I expressed my dissatisfaction with the cashier, and she retrieved a gentleman who regaled me with such gems as, "I do this for a living," or, " this is a perfectly straight engraving," and, "I'm the owner," as if that were to somehow align the misaligned. There was no acknowledgment of wrongdoing or even a simple, "i'm sorry you're not satisfied." He simply argued. An attempt to prove his point with incredibly dilapidated six-inch plastic ruler made me realize that he in fact did not care about his customers, so I left. I won't be back, and my son's $100 birthday ($80 for the knife, $20 for the engraving) present will forever be off center. Hopefully this helps someone make an informed decision.

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Tacoma Trophy - Off-center engraving on a Buck Squire knife.

Off-center engraving on a Buck Squire knife.

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TAGS Awards & Specialties - Picking up recognition stuff!

TAGS Awards & Specialties

4.7(12 reviews)
22.4 mi
•$$

At first I was not very impressed with this company, but almost immediately was proven that people,…read morenot machines, still care about their customers and the services they provide. I heard about this company from a colleague who had done business with them in the past and was pleased with the product they put out. He said he had a little trouble when ordering but was able to get on the phone and get it all worked out. Unfortunately when I went to check out, I was put in the same situation I've been in when dealing with other companies as well, with shipping across the country. So I did what I could to explain my situation of a simple email to the company. Ring ring... Denise Sawatzky (Owner/Operator) of TAGS calls me directly. After a few short minutes Denise and I had everything worked out and my order was place. I had requested an engraving for my order, and Denise let me know that the Jack, her engraver, would be emailing me a proof to make sure everything looked good before sending my order out. Shortly after, an email from Jack. The proof looked great and it was clear that he did some research to add some small personalized detail, other than the simple verbiage that I provided to them. A very pleasant and welcome surprise. Denise called again to make sure the proof was good, and shortly after I received another email that my order was shipped! I wasn't expecting such amazing and expedited customer service, but this organization gives me faith that there are still companies out there who care about their customers and will do whatever it takes to provide the very best business possible. Thank you Denise, I will be sure to recommend you all to my friend family and colleagues.

Highly recommend this place. Great customer service and the final product looked great. I came in…read morewith a slightly peculiar request to see if they could engage a metal candle holder. They said it was too thin, but offered up alternatives. And then it ended up looking so nice. I was just expecting a little plaque that I would glue on similar to the one I picked. But they custom cut the color metal to fill the candle tin's lead and adhered it themselves. It looks gorgeous.

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TAGS Awards & Specialties
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TAGS Awards & Specialties - Turnaround time is 9 Business Days! Take note!

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Turnaround time is 9 Business Days! Take note!

Big John's Trophies - trophyshops - Updated November 2026

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