Had a wedding on 6/8 with them as our "liquid caterers" at a local venue. This review is not a reflection on the venue itself but ONLY on Racoon Saloon. The process started out well with them. After looking over their agreement and the menu that they provided, we noticed there was a cork fee listed with no specifics on what was covered under it. My fiance, at the time, called and spoke with a lady who initially was really nice on the phone. They spoke on speakerphone as I listened. My fiance specifically told her that I had a preference on the whiskey I drink and asked if that was a problem. The lady said that would be fine and that if we have a specific alcohol we like to drink, we can bring it, pay a corking fee and they will use what we bring first then use their menu. We chose to host a set dollar amount and figured that would help us extend our hosted bar. Going off what she told my wife (then fiance), we purchased several bottles of good liquor for our wedding party. The day of the wedding, due to everything going on with pictures of the bridal party, I was not able to go into the venue to speak with them directly due to the possibility of me accidentally seeing my bride. I sent in two different people to inquire about the alcohol we brought. The Racoon Saloon employees responded very rudely to both of the individuals. One of the employees even looked at one of them and said "if we let you bring your own alcohol, then what would be the point of us being here?" First off, we paid you a fixed hourly rate for all the bar employees upfront along with a set up and tear down fee. That's why you're there. And on top of that hourly rate, already paid, we agreed to host $3000 for our guests so the corking fees would've been additional. Secondly, if we were misinformed by one of YOUR employees then there is a proper way to communicate that rather than being rude. We were told by several guests, unrelated to the issue, throughout the night how rude the bar staff was. At one point, one of the wedding coordinators for the venue heard and saw how distraught I was so she went to inquire with the bar staff. She came back and told me the misunderstanding was that corking fee only included "alcohol". My response was, "isn't liquor considered alcohol?" She said "no, the bar said that only includes wine and champagne". Again if there was a misunderstanding then there is a polite way to communicate that and make an effort to come to an understanding for your misinformation. To top it off the next day we were walking around downtown to find a place for breakfast and saw some of our family members eating outside at the Evergreen Cafe & Racoon Saloon. We stopped by to say hi and thank them for attending our wedding the previous night. However, we chose to eat somewhere else, due to what we experienced the night before. As we walked by the bar, which the door was open, we heard two individuals (Racoon Saloon employees) laughing and ridiculing us by saying "what would make them think that they could bring their own alcohol in?" along with a few other choice words. How about because we were told we could!?!? This company really put on added stress and a dark cloud on our wedding day. Everything went great at the venue except for our "liquid caterers". From the issues we directly had and the continued guests that have told us how rudely they were treated, I cannot recommend Racoon Saloon. Integrity is defined by our actions when no one is looking. The Racoon Saloon not only demonstrated the unprofessional's they are but the type of integrity they truly demonstrate. read more