Great shop. I bought an MTB from them, had them upgrade the components and wheels on my road bike, and have had all my bikes serviced there. Everybody is extremely pleasant to deal with and is very knowledgeable. Their wrenches are first rate. Highly recommended. read more

Novice mtn biker. Got great service and recommendations. Super happy with my Pivot mtn Bike.

When Tony owned this place it was a pleasure to always be here. No mater when I came in I was always greeted by my first name. I never was into bike shops with attitudes and this shop was always so humble. When Tony talked to you he wasn't trying to upsell you, it was always practical knowledge that he would pass on. I recently went in knowing the shop has changed hands. I just wanted to observe the vibe and atmosphere. Still an amazing place with a down home vibe. Keep up the good work new owners/team!!! read more

Needed a tune on my bike and the team at Bicycle outfitters did a great job. Rides like new! Also, met the new owner and he was super helpful with all of my questions. Definitely our "go-to" bike spot! read more

I came in looking for a couple of specific e-bikes. They had a great selection already but they also had my size (XS) which was IMPOSSIBLE to find anywhere else within 100 miles. Andrew helped me pick the right bike and make sure the size and fit was correct for my proportions, and explained everything throughly as we went along. They were also amazing to talk to as I had other specific parts mounted to the bike (rack, kickstand etc) and just made the entire process really effortless. Would recommend this shop any day. 12/10. read more

I'm not a bike geek and went in here to get a new tire for my wife's bike. The employee gave me nothing but attitude and was annoyed went I didn't know exactly what I wanted. Just felt like all I was getting was attitude. Do you want a 28 or 23? I'm like I've no f-ing idea what you're talking about. He was unwilling to explain or offer any help. He's like "if you don't know what you want, how am I supposed to help you". Dude, you work in this bike shop.... Please help me buy a tire, that's all I want and without the attitude please! read more

I was in CO from CA for a few MTB rides and discovered my dropper post was not working. Since I suck on downhills as it is, I really depend on having a working dropper post. The post had been working fine since new after 5 years but not that day. The problem was strange and was an easy fix if one knows what to look for. They fixed it very quickly and I was a very happy camper. Most bike shops are very busy so I appreciated them taking their time to save my ride. John read more

Was headed to Moab for an early season weekend with some friends and needed some work done. Tony and his crew saved the day and squeezed me in on short notice. These guys are honest and stand by their work. Most importantly, they communicate in a way that I can understand... and don't try and sell me things I don't need. Good peeps with all the right tools to get you and your bike back on the trail. Thanks EBO! read more

I'd like to support them as they are my local shop, but disappointing that none of the employees, including the owner, were wearing a mask even though it is mandated. The service people are stacked on top of each other, handling customer's bikes, and not wiping down anything. No thanks. read more

I've dealt with several bike shops in over 20 years of mountain biking and I've had some great experiences with most of them, but I want to give special kudos to the staff at Bicycle Outfitters in Evergreen and Tony in particular! I've stopped in there several times with broken cables, rough shifting derailleur, or in need of tires, a tune-up, or a brake adjustment and Tony ALWAYS services my bike in short order. And, he/they do great work!!! Thanks guys for keeping me on my bike!!! read more

Meh... annoying music, limited selection, and employees more interested in their previous night's antiks than the two customers in the store. read more

We drive up from Denver metro simply because they were the only shop that had decent inventory during the pandemic. We totally lucked out because what we discovered is an amazing shop with awesome service. We bought three bikes from this shop and felt really good about the advice we got and the price. Tony is awesome. I asked a million questions about bikes, components, and whether upgrades were worth it. He patiently and honestly answered each one without going into sales mode. I also test rode bikes for hours and he never seemed annoyed. He just wanted me to find the right bike. And I did! read more

Tony and team run a great shop. My impression is always that they guide me to the right purchase decision, not the most expensive one. Everyone is very nice and genuine and knowledgeable and they almost always offer to help on the spot even if they happen to be busy doing something else when I walk in (which they usually are quite busy!). They stand behind their products and services and never hesitate to make warranty claims if a product is not performing like it should. read more

This my favorite LBS. Tony, Joel, and the guys are great. Really nice inventory for serious cyclists - both roadies and off-roadies. Bike shops can certainly be intimidating for the uninitiated but these guys try to make the sport approachable. I've bought two pairs of high end shoes, custom wheels, clothes, parts, etc. and have had more than a few repairs done by Zack and the gang. Excellent repair work at reasonable prices. They're a main staging shop for the Triple Bypass so plan around that; they're always really busy in the middle of July so repairs that usually take a day or two may get pushed back a week. read more

I came in to have my Epic worked on with problems and no time. I was having some issues with my fork leaking oil and was in a huge hurry. Mark got my fork taken care of in the time it took me to go get coffee. He also noticed that one of my pivot bolts was loose and took care of it. The service was exemplary and the cost (about $90) was awesome. I am beyond impressed. I know where my go to shop in Evergreen is! Thanks so much! read more

I have had 3 bad situations and 1 good one with this shop. Today I was told that the cleats that I buy for my crank brothers pedals are not made anymore have not been made in 5 years! Interesting enough heir on the site and I just bought them at wheatridge. I will NO longer shop here I live in evergreen and drive to wheatridge bike. 1 star is too much read more

Absolute best bike shop and staff I have ever experienced. Very knowledgeable and helpful. Tony and Rick take the time to talk to you about your bike, style of riding, and price points. They have taken care of my entire family for years and the customer service in unrivaled. I drive from Denver just to work with Rick and Tony, that says a lot with all of the bike shop choices in Denver. Love EBO! read more

Rick saved the day again. Turned my repair around faster than expected and found a cheaper solution than major repair. I really appreciate the honest, quick and budget friendly service. read more

I'm no gear head, so I always feel slightly uncomfortable rolling my latest vintage alley find into bike shops these days. What happened to the days when bike riding was little more than enjoying fresh air and getting somewhere without being in such a hurry? Do I really need to play chicken in traffic and wear a ridiculous outfit to qualify? My bike shop test is based on whether or not they look past my weather-inappropriate fashion and understand that we all like to ride our bicycles, intense or not. I found Evergreen Bicycle Outfitters passed the test! They were very friendly. I can't believe that they're the only bike shop within a short driving distance of Evergreen. Like I said, I find my best bikes discarded in alleys, but IF I was shopping for a new set of wheels, I'm sure I'd find some options here. For such a small store, they have TONS of all makes and models. read more

I think because I was not considered a serious rider by the staff the help I received was minimal at best. Friendliness and service seemed forced and not genuine. After purchasing a 2000$ road bike l got no assistance in a good fit. When I scheduled a fitting session the person who does that wasn't even there when I arrived. I live more than 30 miles from the shop but no one bothered to call me and cancel. I definitely wish I had spent my money elsewhere. read more

I was shopping all over for my first road bike this summer and was hesitant to shop anywhere in evergreen because you can just assume the prices will be higher but for all the shops I went to I was most impressed with the selection of both bikes and prices here. I of corse ended up getting my treck here and have been really impressed. The service here is not over the top but they have quality products and competitive prices and do basic maintenance for FREE with no limit on how many times a year you can come in. I also got a selection of additional goodies they carry a lot for a smaller store. read more

Tony and crew are simply the best. Very experienced mechanics that are full time pros, not high school or college kids working a summer job. Great selection of bikes, accessories, parts, clothes and nutrition. Don't bother going anywhere else! read more

Great people but less than transparent pricing and poor explanations for same. I agreed to have rim brake pads replaced as part of a bike tune for "about $10 per pair", which seemed fair. Picked-up the bike and was floored to understand their was a $20 labor charge for installation. When asked to elaborate on the charge, it was explained that the torque needs to be set properly and the brakes adjusted. From my perspective using a toerque wrench rather than a hex key does not add additional labor and brake adjustments were part of the tuning per their collateral materials. Great people and high quality work. Hopefully this was an atypical customer experience. read more

Evergreen Bicycle Outfitters is terrific for all levels of cycling enthusiasts, with extremely helpful and knowledgeable staff that are also very friendly. We have bought at least four bicycles from Tony and each has been a great choice. They listen to your input before making a recommendation. I am a moderate rider not a long distance weekend warrior, but I never feel intimidated or apologetic when I shop here. Great products and great people! read more

Service and knowledge - something you need in shop. These guys know there stuff and don't over charge you for it. Compared to other shops in the area, this is where I'll be doing business in the future. read more

Excellent bike shop. Big selection of gear and supplies. I came in from out of state and wanted to rent a bike and get advice on where to ride. The guy who helped me was friendly, informative, unpretentious and took his time to get everything just right for me. He gave me a card that says Tony. I had a good time riding at Alderfer. read more

An outstanding bike shop. The staff is exceptionally knowledgeable and always friendly. The store has everything I need to be able to ride year round. Fantastic repairs. read more

Great shop! They make the drive from south Denver worth it for their excellent customer service and knowledgeable staff. Definitely have that "Cheers" attitude, with a smiling face and a biking story at the ready to get us excited for our next ride. read more

I have tried numerous times to get info or feedback from the staff here and usually I just get a lot of attitude. I have called more than once and have left mestages and have never gotten a call in return. I am all about supporting our local businesses, but this businesses also need to know that it is the client's, the customers who keep them in business. If there was less attitude with the staff and more appreciation I would return, but for now I will shop for bike gear elsewhere! ! read more

Bought a new Yeti SB 5.5 with the Eagle upgrade from "EBO" in May 2018. I have been waiting to post this review until I rode the bike a bit and had some feedback on service. Bike is absolutely awesome! My prior bike was an ASR, which I loved. I wasn't sure whether to go with the 450B or the 29r. So glad I went with the 29r (and the Eagle upgrade)! I ride a lot locally - usually 2 - 3 times/week at Centennial Cone, 3 Sisters, Bergen and Buff Creek. I've also gotten out to Moab and Breck east side for some good rides on this bike. The 5.5 loves to climb - almost as well as my ASR did. And it loves to rip - all while looking like a goddess (it's a real piece of art in my opinion)! I really have nothing negative to say about the bike except I seem to experience more chain/gear "offset" than with my ASR. I'm not a techy so what I mean is there's a bit more rattle and the chain doesn't seem to be sitting optimally. There's got to be a name for this but I don't know it. I've had one tune up since I bought it and that fixed the "rattle" for a bit. Once I get a mile or so into the ride I don't notice it anymore. Anyway, overall I still give the bike a 9.9 out of 10. As for the shop, they are extremely knowledgeable, good at what they do and friendly. Tony was patient and helped me think things through. Sarah help me with accessory questions and the other two guys prepped the bike so the dropper was perfect and it rode like a dream right out the door. I used to go down the hill to save a few bucks. It took me a few years to learn that even if you do save some money, it's not worth it. Buy local, stay up the hill and have a shop you are comfortable with. Glad I sprung for the bike and glad I bought it from EBO. read more

We spent a few days in Evergreen, from out of state and wanted to rent mountain bikes at a shop near trails, so we didn't have to try to cram two bikes into a small rental car. I made a few calls and spoke with Andrew at Evergreen Bicycle Outfitters. He was very clear on the type of bikes they could rent, sizing options, price and gave us several trail options. Other local shops were helpful, but EBO had the best selection, pricing and location, so I decided to go with them. As soon as we walked in, Andrew and Rick helped us out, were very careful with the bike setup (pedals,fork and shock sag, seat adjustment). Rick gladly switched over the brake levers on my Santa Cruz Tallboy to match my preference. While he worked, he answered all of our questions about the various models and brands of bikes they sell, which was an interesting perspective as they are a multi-line dealer. And, they gave good directions to the trails (Elk Meadow, great riding!). Overall, I was very impressed with the shop and the staff, considering we were from out of the area and may never spend another penny there. read more