Dishwasher broke. Had a repairman come out to repair it. $192.00 later and a detailed invoice of…read morerepairs done and service fee, plus splash guards. The next attempt to run it had the dishes just get coated in debris and then nothing worked. When my wife called, the lady who answered the phone said" Well you said it was making a noise and he made that go away so he did what you asked" He made it go away all right...it doesn't work. They did send him back out and low and behold he tells my wife, the motor is toast and for $250.00 plus tax he can replace the motor if we want. The machine brand new was $450. My wife said no to the motor replacement. That was that, he left. So this company basically charged us $192.00 to tell us our motor is toast. Regardless of the work he did do, we do not have a working dishwasher and we are out of pocket $192.00 Thank you very little. Maybe they were reputable at one time but this just leaves a really bad taste in my mouth.

Dean fixed my fridge in no time for a very affordable price. Very clean and professional. Came…read morewith all the gear to diagnose and get me going again.

Absolutely stellar service. I was certain our two year old fridge was going to explode. One call…read moreto Ken in which he diagnosed the problem and suggested the remedy. Fridge fixed !! We were impressed and delighted with his knowledge and professionalism.

I phoned Ken about my washing machine and he came the same day. He dealt with the problem quickly…read moreand efficiently and explained to me what was the problem. I ended up asking him to look at my dryer since it was making banging noises. He had no problems dealing with my additional request. He was finished within 30 mins. He charges $60.00 as an initial fee and the first 30 minutes work is free. As there were no additional parts required, the total cost to me was $60.00 plus HST. Almost forgot. Ken is very personable, an easy person with which to do business! I highly recommend him.

I think this company is under new ownership. We used a company called A & H years ago and tt it…read morewas okay but nothing special. When we bought a new oven the company used A &H to install it and Chris who installed is very good. We used him again to install a cooktop. Prices are reasonable and service is excellent. You're probably have to leave a message as I think Chris is a one man shop but he is very good about returning calls.

From the owner: A&H Appliance has been operating in the Fraser Valley for over 50 years. We understand that…read morebuilding relationships with customers is the key to success with a small business. We pride ourselves with our respectful and friendly attitudes and the ability to repair and install almost every major appliance around the household, including washing machines, dryers, dishwashers, fridges, freezers, microwave ovens, and ranges/ovens, wall ovens, and cooktops.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

The technician seemed knowledgeable and the repair was completed quickly. However, just days after…read morethe repair, the machine broke down again. Unfortunately cannot recommend them.

From the moment I called, he was incredibly friendly and professional. He arrived on time, assessed…read morethe issue quickly, and explained what needed to be done in a way that made sense to me. Not only did he fix the problem efficiently, but he also took the time to give me tips on how to maintain my appliance for the future. The repair was reasonably priced, and he even followed up the next day to ensure everything was working perfectly.

Good communication, showed up and replaced my dishwasher mother board as predicted and promised.read more

Our office dishwasher needed repair work. He came to check out the issue and was able to fix…read morewithout immediately and without any parts needed. We are all very happy to have our dishwasher working again. Also let me know that no charge to come back if we are sill having the same issue within 30 days. Price was fair and service was prompt so would recommend this business.

We were very impressed with Param's professionalism and efficiency. He was prompt and thorough in…read morefixing our Bosch appliance. It's refreshing to see someone who is so punctual, trustworthy, and who takes the time to clearly explain the issue! We highly recommend Param and will be using him in the future! His rates are more than fair and very reasonable.

We had a serious problem with our Jennair microwave/oven. Jaffer came out to fix it. He was very…read morepersonable, efficient, and professional. It was a pleasure to deal with this company and they actual exceeded performance target!!! Highly recommend.

This has to be the worst company I've ever had to deal with. I am now at 8 weeks without a working…read morewashing machine. They never have the necessary parts in stock. It took them over 4 weeks to receive them. When the parts finally arrived, the tech comes and installs them, machine worked for once cycle and stopped working again. It turns out different parts are needed . Now over a week later, still no parts. Every time I've called to bring up the issue, I'm brushed off and told they cannot do anything. In all the years I've owned appliances I've never had to wait more than a week for anything service related . The only reason I'm using this company is l that they're the one contracted under the warranty I purchased through Whirlpool. The tech was nice, I'm not blaming him. It's the company's processes and policies and customer "service" I have an issue with. They are complete garbage. If I could give negative 5 stars, I would. I've seen several other reviews where the experience was similar to mine. And the terrible responses from the company to those reviews; defensive and condescending. Do not hire Platinum crap-pliance for anything.

Our family has had the pleasure of working with this company for both tents and appliances. We have…read morenothing but good amazing things to say about the people running the business, the service, the inventory and pricing. Would highly recommend to everyone I know!

A WARNING TO OTHERS:…read more I was in the market for a washer and a side-by-side fridge..I found an ad by Noor on Facebook ( Pannu Gill ) and replied.....due to COVID I decided to trust these guys and buy the 2 appliances unseen ( yeah, my mistake I know ) ....we agreed on a price for both incl. 60.00 delivery for both together.payment to be made cash upon delivery...so far so good... didn't get a great deal but reasonably good for what it was advertised for.....I specifically asked if there are any damages,dents etc, to the appliances and was told : 1 small scratch on washer .... delivery came and here it goes: 1. was suddenly told, that fridge is not coming due to a damage during transport ( funny, fridge is still advertised and they never loaded fridge on truck to begin with } so there goes my fridge....tried to bait'n switch me to another fridge over phone ( with a very very broken English..hard to understand and always just hanging up on you once he spoke without even saying bye or so..seriously..you wouldn't even know if he is still on the phone or would care, if you had anything more to say..just "poof,gone" )......said NOPE ! 2. still had to pay full 60.00 delivery although only 1 of the 2 appliances arrived...then wanted to charge me on top of delivery 40.00 to literally plug washer into my wall outlet...well..not happening.... 3. washer had multiple scratches,dents,peeling chrome, dried in paint and some unknown sticky residue on it...well not impressed and certainly falsely advertised "AS NEW CONDITION" 4. found a very dirty and very smelly cleaning rag in drum...so i decided to look closer: door seal was very smelly and had some slime grease from years of use all over..DISGUSTING !!!!!!! ....filter was completely clogged...DISGUSTING !!!!!! I haven't even turned machine on yet..turning it on: water was so dirty and smelly inside washer, that even if you would wish the worst to your enemies, you wouldn't wish them to see or smell this...SHAME ON YOU !!!!!.....it literally took me 8 cleaning cycle ( after each the filter was full with crap again ) to run as well as 2 hours of scrubbing the door seal down to get the smell out of the machine.....the only thing about this machine which is guaranteed was, that it GUARANTEED WAS NOT SERVICED but picked-up somewhere from a curb and then sold to me in an "as new condition"...RIDICULOUS !!!!!!! 5. loud pump ( don't know if it is the drain pump or the circulation pump )....water does not drain from soap dispenser drawer ( where you put the liquid detergent in ).....it takes the liquid detergent out ok, but when the rinse cycle starts, the soap dispenser fills up with fresh water which stays in there..so now, each time before I do another load, I have to take the cup out and empty it first before I put the detergent in..... 6. complaint ( I'm usually not a complainer, but the time I had to spent on this "as new" washer was beyond what I expected... so I called..no answer....waited a few minutes..called again, again voicemail...take my second phone with a different number and text him inquiring about a random appliance listed..INSTANTLY GET A REPLY..lol....... was then texted: will ask my boss....well guess what? NO RESPONSE ANY LONGER..... FAZIT: AVOID IF YOU CAN ! not trustworthy and they certainly DO NOT ADVERTISE HONESTLY ! happy the fridge didn't come and only hope, that this roughed up metal box I bought will at least last me for a few month fingers crossed.....