I think this company is under new ownership. We used a company called A & H years ago and tt it…read morewas okay but nothing special. When we bought a new oven the company used A &H to install it and Chris who installed is very good. We used him again to install a cooktop. Prices are reasonable and service is excellent. You're probably have to leave a message as I think Chris is a one man shop but he is very good about returning calls.

Our office dishwasher needed repair work. He came to check out the issue and was able to fix…read morewithout immediately and without any parts needed. We are all very happy to have our dishwasher working again. Also let me know that no charge to come back if we are sill having the same issue within 30 days. Price was fair and service was prompt so would recommend this business.

We were very impressed with Param's professionalism and efficiency. He was prompt and thorough in…read morefixing our Bosch appliance. It's refreshing to see someone who is so punctual, trustworthy, and who takes the time to clearly explain the issue! We highly recommend Param and will be using him in the future! His rates are more than fair and very reasonable.

I thought I would take the time to write a review on this business since he took the time to text…read moreus his unprofessional thoughts. He came to our house months ago to look at our stove, and discovered it need a circuit board replaced. We decided to go through our house insurance, so we needed a quote to get the claim processed. We thought, we would ask Scott's Appliance since he did the original work. We asked him to come by and give us a quote; he gave a time and date and we confirmed. I took time off work to meet him, the time came and passed; he did not show. We called him and he just casually said he forgot? No sorry, no apology...? So he said he would email us a quote, so we accepted that method. He sent it over the next day without the proper insurance information, hours of labor or company letterhead. We asked for the hours, he sent them separately in another email. We texted back, we need it done properly on a full quote all together. His reply "Are you serious?" We commented back on his unprofessional comment, and he then came back with "I don't need customers like you." That is fine, we would not have you fix anything of ours again anyway! You need customers more than we need you! There are plenty more professionals out there looking to earn our money. I am looking forward to telling all my friends and family in Maple Ridge all about my extremely negative experience with Scott's Appliance Service.

Scott is very professional and knowledgeable about appliances. It's great to have someone in the…read morearea who you know you can trust, and is willing to give advice so you can avoid having any more issues in the future. Would definitely recommend Scott to anyone!

I had a basement leak due to the drain tile breaking up. The basement was wet and it was an…read moreemergency call to come fix the situation. The guy came in and open the sump to look for leaks, but he didn't fix anything. I was charged $500 a ridiculous price just for an hour of work to inspect and put a snake camera into the pipe. Another thing is the plumber couldn't even put the sump cover back on because it was so heavy. I let him leave the sump cover aside without covering-my mistake!! For short visit without resolution, the plumber was overcharging when I am under pressure of basement filling up with water. I basically felt. I didn't get value for my money. It was not worth it.

Politely took care of some pipe relocation. Showed up on time, cleaned up and quoted upfront, with…read moreno surprises. Almost the opposite of most plumbers. Hands down the best plumbers I have dealt with!

Consumer warning report about Dads Dryer Vent Cleaning. I do not want this to happen to another…read morecustomer. We have had an extremely disappointing experience with this company. We hired Dustin (owner) to clean our dryer vents. After he left I noticed he damaged our wall directly behind our dryer and a chunk of plaster was taken out of the wall with scratch marks and plaster on the baseboards below. Our single family home is nearly brand new and has absolutely no damage to any walls. Accidents happen and I realize this so I sent a polite email with pictures to Dustin. Dustin replied to my email admitting he may have caused the damage. The next day I received a telephone call from his partner Tara (office manager) beginning the call in a sarcastic tone, "I'm calling about the tiny scratch on your wall you emailed about". The call was on speakerphone and my friend also witnessed Tara speaking to me with disrespect and arguing with me that their company has never had complaints before. She offered to come fix the "scratch" as she mentioned with builders paint and I mentioned we did not have paint and a chip would need to be taken to a paint store and the "hole - not scratch" filled and sanded prior. She argued further with me which upset me and stated I would like to speak with Dustin and would call back. She hung up on me and I called back to inform that if she continued to treat me like this I would file a complaint, she hung up again. I sent 2 more emails addressed to Dustin which have gone unanswered. When I was unable to reach anyone, I resorted to sending a kind, professional Facebook message requesting to speak to Dustin and it was erased on their page. I am truly in shock with the unprofessionalism of this company. Regardless, I paid $420 for this service and had to go buy paint and spend our time correcting their damage to our property. After a few weeks of receiving not response to discuss further I had no choice other than file a BBB complaint. I received an email from the company asking me to review their service on google so I gave them a 1 star which is at this point very warranted for the damage and dodging their responsibility to correct their mistake. When receiving BBB's response the company gave me an ultimatum that they would pay for the damage if I removed my review. I don't want this happen to another customer so if you use this company I would suggest being present for the service or take before and after pictures of your walls etc.

Excellent and reliable service. A company that I recommend for their promptness and reliable…read morerecommendations. They deserve their 5 star rating indeed.

Tyler and his team did a great job installing 2 steel cages in our warehouse. They were really…read morefriendly and helpful throughout the entire process. I would definitely call them again in the future for there service.

I have dealt with this company two times. Both times, I have been super impressed. The first time…read moreI called them was because another company had failed to complete their contract. I contacted the company and they came and completed the work speedily and on schedule. When I needed a follow up, I went back to them and I got quick response. I highly recommend them to anyone looking at doing security gates and windows. My experience with Security Machine has been fantastic! Steve O

Great quality of work for good price. My dishwasher was…read moreleaking, their technician arrived really fast after my initial call and gladly he had all required parts to replace in his car so no waiting for parts required and my dishwasher was fixed on the same technician visit.

fast respose while bad service quality…read more 100CAD diagnose fee is more than other appliance repair 60cad to 85CAD. Came without sufficent parts and charge service fee for only 10 minutes diagnose. Ask me to pay 100CAD even he can't provide detailed repair quotation on site. In the end, quotation sent to me : 200 labor + 380parts (just washer timer) Youtube indicates replacing washer timer just need around 20 mins. I was misled by goole 5 star review of starfix. So I left my bad experience for other people reference. The guy then email me to accuse me defamation and threat me he will take legal action... so ridiculous.

In early Dec. 2025 I made a requested an estimate and servicing to BCVAC for air duct cleaning,…read moreservice of tankless hot water system, furnace and fireplace. Service was made next day however, to my surprise, it was a contracted provider (Midland Mechanical) who spent a total of 95 minutes (8:45 am - 10:20 am) completing all the work. Air duct cleaning was questionable. Most registers were not removed; no brush was used to loosen dirt in the vents and only a tiny nozzle was used to remove/suction external dust. I had questioned BCVAC regarding the use of a portable vacuum and was confident that large suction tubing was not required for a home however, in my research, it is clear that the air duct service was less than adequate. Most of MM's time was spent with the fireplace for my non-functioning remote. An initial quote of $348 by BCVAC turned out to be a cost of $867.55 to MM. MM insisted that the charge for tankless water heater was extra (later confirmed as an oversight and rectified by BCVAC). MM replaced fireplace remote (charging an added $393 including labor) and I had to provide the batteries as he didn't have any!! I disputed the charge for labor and cost of the remote but he was insistent. I later discovered that he had replaced the fireplace remote with a broken one. This, I believe, was intentional, as he demonstrated to me that he taped in the batteries telling me it was to prevent them from slipping out of place. There was no packaging indicating the remote was new. 2 days later, the first time I used it, the remote didn't work. Upon investigation we discovered that the battery latch locks were broken. I immediately cancelled the cheque, notified BCVAC and called to have the remote (batteries included!) removed by MM. I believe that BCVAC should have assumed the role of notifying MM however, it became clear at this point, that BCVAC functions only as a mediary and assumes no responsibility for the sub-contracted work. MM was angry that I hadn't given him an opportunity to replace the remote but it was clear that he intentionally charged me for broken equipment. I wanted nothing more to do with MM. Curiously, following his visit to disconnect and remove the remote, the fireplace pilot wouldn't maintain a flame. I then contacted Heritage Mountain H & C (a very reliable company) who spent nearly 1.5 hrs. at a cost of $396.38 to install a remote that I had purchased online. He determined that the safety circuit had been removed and wiring to the thermal couple port was not connected. (How did this happen??) He also cleaned the burner area, fixed the log placement and also issued a detailed invoice. In my opinion, had the fireplace been properly serviced by MM, the burner area would not need to be cleaned nor would the logs be out of place. Jesse from BCVAC was very cordial, honoured the quote for tankless water heater and issued a $50 gift certificate for future use but this experience will not encourage me to use BCVAC again.

It was very pleasant experience. I will see you for the next. Thank you for your professional…read moretouch on my furnace. It is happy now.