Like many others the bathrooms were not acceptable. The lights turn off while still in the…read morebathroom. The showers were not hot and they also turned off on their own. The campground had many activities for everyone. But with a campground, if the bathroom is inadequate then the whole thing is bad.

Staff was friendly, but cleanliness needs major improvement…read more Everyone I interacted with was very nice, which I appreciated. However, what truly determines whether I'd return to a place is its cleanliness, and unfortunately, this is where the site fell short. The bathrooms were dirty and felt neglected something that should really be addressed on a daily basis. Additionally, the laundry area was moldy, unkept, and with only one working dryer for the entire park, it made doing laundry a challenge. Overall, it's okay for a short stay, but I wouldn't return unless the cleanliness standards were raised.

What a great place to stay, all full hookup sites, free game room with air-hockey, pool, pingpong…read moreand old arcade game. Heated pool (we were there in the off season) situated right on the river, (winding around the park). A little road noise as its close to the main road but that was no big issue at all. Clean sites, with both backin and some pull thrus we had a great few days here. The staff are great, the owner was awesome customer service is his key priority. Will definitely stay here next year during summer and tube or kayak down the river. Also, we had a walk around the river section that has 4 beautiful tent sites along a creek that joins into the river. Beautiful for those tenters.

This company is amazing, they were extremely responsive and professional, we had water backing up…read moreeverywhere called them for the emergency and they came within 20 minutes I can't say enough about them, but thank you so much for saving me from a costly disaster, Thank you so much Jim you were a life saver and so extremely kind and professional, highly recommend

Had an appointment in which the person on the phone said we probably had a plugged line and quoted…read moreme to solve the issue. When tech came on site he said the tank needed to be pumped and provided another quote. Company said they would provide a $250 refund on the original quote. they said a check was mailed on 7/19. After 4 phone calls over a month they finally told me that was an error, they do not issue checks and that the credit would be coming through on my credit card but cannot tell me when. I asked to speak with a manager but was told no one was available to speak with me. Backoffice is just terrible so buyer beware.

I work all summer at VT Fish & Wildlife boat launches. The…read moreporta potty serviced by Harigan are the most disgusting porta pottys I have ever seen. They don't clean them on a regular basis and you need to bring your own toilet paper most of the time. They are contracted by VT Fish&Wild. The hand sanitizer despencers are Either broken or empty. Disgusting is an understatment

Worst customer service experience ever! I tried to give a rating of no stars, but yelp doesn't let…read moreyou... Even when I dealt with the owner directly, I was talked down to repeatedly, then TWICE promised a refund for services (that they never actually completed!) - the refund never came. We will NEVER use this company. We have happily moved on to a different company.

Spent 90 degree day digging up septic. On the scheduled day driver couldn't get in driveway so he…read moreleft. Waited three more days next driver ran hose down driveway pumped tanks. Ordered risers for tanks. Paid for risers before the install now no one can find a ticket to when they are being installed. Been told one day then again no ticket. Would love to talk to a Felix employee not someone in who nowhere's. You talk to a CS rep who then forwards info to Felix then wait for a response. Not good customer service.

After digging 2 holes to find the tank, (he found it) he could not locate the access cover so he…read morefilled in the holes and left saying another crew with locator equipment would be scheduled. A day went by with no phone call to schedule this crew. When I called to find out when they were coming out, the Customer Service rep told me that they would have to put a camera down into my system to locate the access cover for a cost of over $500. I told them to forget it and forget me as a repeat customer. 47 years in this house with the tank being pumped multiple times and never did any technician have difficulty locating the access cover. Apparently being bought out by Wind River means making money by any means they can scam their customers.

The Path of Life Garden and Sculpture Park blew me away…read more.. As the website describes: a 14-acre landscape where you can experience the great circle of life while traveling through 18 unique sculptures and pieces of art. Inspired by several gardens in Europe, the installations symbolize the journey from birth to death and beyond. So cool, don't mis this if you're in the area. (literally next door to the Harpoon Brewery)

Has become horrible. Customer service is now awful. We went last year and they arranged a great…read morecanoe/camping trip for us. We canoed for two days and camped for 4 days. Called this year and were advised it has changed ownership. The new owner Jack needed to call us back to discuss the trip. We have now called numerous times and sent multiple emails in addition to reaching out of Facebook. Just this morning, we called again to be advised by a person that "jack" has to call us back. She advised she told reminded Jack numerous times.... Sad, as this was a real gem.

Thank you very much, Mr. Graham, from Wind River Environmental…read more From the initial phone call to the completion of services, Wind River Environmental went above and beyond. EXEMPLARY! ! Thank you very much. HIGHLY RECOMMEND ! !

Punctual. Marcus was Very professional and quick. Great job…read more My only criticism is that it seemed substantially more expensive than the last time I had the tank pumped.

When there was a store a bag of ice was$10. The floors in the store anyone could of fallen through…read more They sold wet wood for top price. Porter Potty was the most disgusting shit box I've ever come across. Better off going in the woods

Let me start by saying we had a good time here, but we put in some pretty extensive research before…read morecoming. This is not a place for family's to come stay on a whim. We keep to ourselves and aren't (usually) crazy partiers, so we decided to come after the season died down on a tuesday/wednesday. We asked for a more secluded site and got put on the most crowded beach. We found that a little strange, but ended up finding a nice somewhat secluded spot for the group of us to set up. The location overall is great, thats where the stars are coming from. Other than that it's mostly negatives from me. We all agreed that their bracelet policy was a bit much. Once you check in you aren't allowed to take off your bracelet until you check out. Seems like a bit of a hastle to be driving around town with neon bracelets on, to me that's just screaming "pull me over I'm a tourist!" The beach was scattered with trash and broken glass. We found a huge chunk of glass maybe half a bottle in the river that easily could have lacerated someone's foot. We also came a few days after the weekend, and at the end of the season so you would think that the beach would be at least somewhat scanned for trash, but no. We've been on the saco quite a few times and have never seen a section dirtier than this camp. They lock their gate at night around 9pm which definitely poses a safety concern. What happens if you step on glass and need stitches, or someone has some type of medical emergency during the night and you can't get out because the gate is locked? Overall it's not a place to bring kids. They have idiotic policies (bracelets, the gate) yet they don't have a simple "no glass bottles on the beach" policy. Everyone who lives anywhere near the coast knows it's not exactly kosher to bring glass bottles on a beach, and if you do everyone looks at you like you're a D-head. Put in your research, know what you're getting yourself into, don't bring kids (or glass bottles!) and you should have at least an okay time.

My family of four just stayed here for 3 nights over the 4th of July weekend. I thought it was…read moregreat! We stayed in a Cindy Bear cabin, which is right next to the action. We were within a few hundred feet of the store, restaurant, pool, mini golf, and sport courts. Our cabin felt new-ish, it was clean, and the A/C was nice. There were tons of kids running around, riding bikes, and roughhousing, so I'd only recommend Jellystone for families. While I wouldn't do all my grocery shopping there, the general store was good--it sold essentials and souvenirs. I thought the overall experience was fun, smooth, and clean.

Great campground…read more.. We parked our RV next to the river and enjoyed the sounds of the water. The place is all dirt, but not too bad with no rain. I can imagine that it could get nasty. The roads are difficult to see at night, so finding your spot and setting up after dark could be tricky. Super nice store with many nice beer selections! Much to do for kids... My wife says this is the nicest laundry facility she has ever seen. They had maybe 60 machines! All together it was a great place...

A great trip for anyone of any experience level in the outdoors! Me and my boyfriend chose the…read moreupper winding river and it was great! John is very accommodating, helpful, and has great energy on the trips. He even brought his dog which was a great surprise! One thing I would say to make sure of is that you check with John first to see how much the trip will cost, other than that we had an amazing experience!

Wonderful 4 days hiking and kayaking! The trails and…read morewaterways are gorgeous, food delicious, accommodations rustic and comfy. ATA is professionally run and takes care of everything--all you have to do is show up! Friendly and competent guides are icing on the cake!