If you need tailored services, Reza is absolutely FANTASTIC. He took amazing care of my husband,…read moregot him exactly what he needed, called ahead to the tailor so he knew we were coming (Dillards couldn't get the tailor done as fast as we needed it). I was very impressed. One woman with long gray hair near the Daniel Cremieux section has no idea how commission works and thinks that requiring you to keep clothes from her department IN her department, despite needing to try them on with items from other departments is a good idea. Earning a commission means being the reason a sale took place (I should know, my profession is 100% commission based) . Your first word to me should NOT be to tell me to do something that works better for YOUR paycheck and massively inconveniences me. That's how you get people to walk out, certainly not how you get them to come back again and again...but Reza gets it, he will get you more than taken care of. He's our go to for all things tailoring from here on out. (Would give 5 stars if he was the only employee we interacted with.)

This is still the worst place to shop! Customer service is non-existent. Hadn't been back to shop…read morein couple of years and was reminded why not last week when I called main number to locate a baby gift. it was in stock, I reserved it to pick up. Oops. it's not in the main store but a mile away in the "other" store. "Oops.". It had to be ordered and may be here " tomorrow". Oops. no one is in charge and can't help and don't care. Plus the Customer service desks are on 2nd floor as far away from entrances and escalators as possible. The elevator was completely hidden behind a very long hall.

The service at this location is excellent, the staff know their product and go out of their way to…read morehelp their customers. A definite return customer here.

The store was very busy when I went last week. It looked like a lot of people exchanging Christmas…read moregifts or just doing some shopping. The line was swirling around quite a bit. I went in for an exchange for a smaller size. My bf got me some Align leggings and I didn't know I'm supposed to size down compared to their other leggings. The employee was super helpful when I told them about my sizing issue. Thankfully they had a size down in the pretty purple color I needed. I tried them on and yay they fit. The store was clean for how busy it was. The line went pretty fast too. Their prices are very expensive, but they do feel really nice on when you wear their clothing.

Usually I don't care about leaving a shopping review, but today was different this is for the…read moreworker (Jenny) ! You are the rudest person I have ever met! You should never treat people like that. Your attitude your behavior and the other worker having to say sorry for your behavior, says everything about your character. If the company reads this train your workers to be nice.

Cool Windsor location selling women's apparel and accessories and that is also located in Penn…read moreSquare Mall. Recommended!

Kam helped me order a dress for Christmas and looked online for different color and sizes. He was…read moresuper helpful and gave me 15% off for joining their rewards program! Would definitely shop here again.

My husband likes the clothes here. Last time we were here he bought a suit for a wedding at a good…read moreprice. The workers don't usually greet us but when we needed to do an exchange they were very helpful. Small store, somewhat quite. They do have fitting rooms. We like to walk around if we're in the area.

I have yet to shop here but the store looks incredible, the style of men's clothing looks great and…read morethe material is very chic. The place has a variety of men's clothes from elegant watches to suits to business casual. This store must be a resource for any men desiring to look the part in any occasion.

I said YES to the dress here!!!! They were soooo patient with me. I would call them and ask if they…read morecould guess how much the dress weighed (accurate!), if I could come in randomly and measure the length of the train because I wanted my cloak to cover the full thing (yes, cloak. Don't judge!)...but the best part? THE ALTERATIONS ARE INCLUDED IN THE PRICE OF THE DRESS. Y'all don't know the stress until you start dress shopping that alterations are a huge PIA. The alterations lady was the sweetest, most patient human on the planet. She even added pockets to my dress!!!! This is a wonderful boutique that I would recommend to anyone looking for a prom or wedding dress. P.S.: They had the dress I wanted...in the size I needed...in store! It was the first dress I put on!!! Their store selection includes plus sizes!

Do NOT book this place if you are looking for the "Say Yes to the Dress" type of experience! We…read morebooked an appointment a month in advance and drove all the way in from Tulsa. We called in advance to make sure they had a month to request the sample dress for my daughter to try on. We were assured that they would have it - no problem. When we arrived on the day of our appointment, we were told - very nonchalantly - that no, they don't do that. We would have had to buy the dress before they ordered it. After finding that out, we were just told to look around and find something we liked and the girl just stood there. Then she just put our bride to be in the dressing room without any talking or interaction. I had to actually go up to the girl and say, "Could you help us find something? This is your area of expertise. We are new at this." And she was very put out. The bride sobbed and was so heart broken. Such a waste of a trip!!

My fiancé and I recently stopped in for some honeymoon attire. All 3 members of the staff greeted…read moreus and asked our names. The entire time we were shopping. Probably close to an hour. All three were very friendly and remembered both our names. Engaged in friendly conversation and had very good recommendations of clothing and footwear. It has been 5 plus years of pre covid since I have seen customer service to the level we experienced here. Hats off to this group!

I've never stepped foot into a Buckle store until today. I was greeted right away by an employee…read morenamed Trinity. She immediately helped me and pointed me in the direction of some flare bottom jeans that I asked for. She set up a fitting room right away and put some items in my dressing room she thought I'd like.... which I ended up buying haha.The jeans I thought I wanted I ended up not liking, she brought me some jeans she thought I might like and I ended up buying them both. I went in thinking I was going to maybe get lucky with finding one pair of jeans that I somewhat liked. But I left with 3 bottoms and a lot of tops ahha. I loved everything she picked and now I can't wait to go to the rodeo Saturday to wear my new jeans! Trinity was extremely good at her job and in suggesting items. I used to be a manager for a retail store and she definitely goes over and beyond a customers expectation. She knows her store well and the items they carry. I will definitely be back to shop at Buckle again and most importantly come back to shop with Trinity. She seems to know my style more than I do haha. She even picked a super cute outfit for my daughter. Thank you!

Some fun cashmere sweaters here. The textured, furry sweaters must be in for the season…read more I considered buying the hot pink and pale pink, but they are as always the style at J Crew a bit too cropped and the style seemed too fadish. I prefer classic style and patterns for extended usage. No one greeted me at all.

Great J. Crew location in Penn Square Mall with a wide selection of clothing, great staff service,…read morenice product value for their prices, and a spacious interior. Recommended and check it out!