The store was very busy when I went last week. It looked like a lot of people exchanging Christmas…read moregifts or just doing some shopping. The line was swirling around quite a bit. I went in for an exchange for a smaller size. My bf got me some Align leggings and I didn't know I'm supposed to size down compared to their other leggings. The employee was super helpful when I told them about my sizing issue. Thankfully they had a size down in the pretty purple color I needed. I tried them on and yay they fit. The store was clean for how busy it was. The line went pretty fast too. Their prices are very expensive, but they do feel really nice on when you wear their clothing.

Usually I don't care about leaving a shopping review, but today was different this is for the…read moreworker (Jenny) ! You are the rudest person I have ever met! You should never treat people like that. Your attitude your behavior and the other worker having to say sorry for your behavior, says everything about your character. If the company reads this train your workers to be nice.

Solid men's clothing store with large selection, friendly staff and roomy interior. Also great…read morevalue for the price of the products. Recommended!

I walked in the store today and asked the young lady who approached me to show me clothing items…read morethat I wanted to buy. She insisted on gathering my personal information first. I cooperated up to a point. I gave her my name, email address, phone number, and so on. But a certain point, I said enough. She told me to go look on my own. She came up to me as I was looking and asked if she could help me. I said I'd like to see another sales rep. She said no. I said I would shop on my own. She then told me I could leave the store. When I said no, she said she would call the police. Customer service at its finest!

Clothes are cute and affordable. I'm sure they won't last long because the quality isn't really…read morethere. However, if you're looking for something trendy at an affordable price, for one season, this is the place. The customer service at this location is terrible. Very very slow check out and they berate you if you need to return an item. Makes for an uncomfortable and unpleasant shopping experience.

The Edmond store is my favorite location. The manager is the best and always so helpful. If they…read moredon't have a size you need they are quick to offer to call other locations or order one for you online. With this kind of service, it is hard to shop anywhere else.

Not sure why this is my very first review of this chain, but this is by far the GOAT of clothing…read morereselling stores that I've been to over the years. There are multiple franchises throughout the south (and prob all over the states) and I first discovered UC years ago in TX. They give you more bang for your buck when it comes to buying your clothes compared to other similar stores, though they are somewhat picky and want to buy for the season or trends, which is fair. If you're selling, they will offer more value in store credit vs cash. Getting store credit is usually my go to since I love to shop whenever I'm here since they always have a good selection of clothes, jewelry, shoes, and other accessories. They rotate inventory by the seasons so you will always find something you may or may not need lol. Plenty of fitting rooms that are always clean. This location has a locked bathroom which is also very clean. Plenty of parking out front as well, including designated spots just for the shoppers which is nice. The sales staff are always welcoming and nice to chat with. They do a pretty quick job with turning over the items that they have to look through, but sometimes it does take a while and you do have to stay in the store for things to be expedited per their store policy, though that can possibly change in the future. Make sure you allocate enough time to chill in the store if you're selling. Overall, they have an amazing value on their relatively trendy items, and they often have color tag sales and I've seen some as cheap as a dollar per item, which is insane! Definitely one of my best kept secrets that I am happy to share with others since thrifting and upcycling is the way to go if you care about the earth.

Came in for shopping months ago....they mentioned a sale. I got an item on sale. They did not…read morediscount at register so I paid full price. Check your prices Before leaving because I have gotten ripped off by buying things overly priced that I would not have paid full price for. I never feel welcome, but the only nice employee that I have noticed seems to be Justin. Honestly, if Justin didn't work there, I probably would have quit shopping a long time ago there. Justin is the only one who doesn't seem fake or like it's a performance to be kind. If you sell clothing there, Riker, the black girl, and the girl with glasses will complain the entire time. The blonde, who's in the marketing videos, will literally make fun of you to your face when you walk off or to other customers. I've clearly seen it several times. I have literally heard a lady with glasses and a ponytail make fun of an elderly lady as she leave. I can't imagine the things they say about each customer once they leave. It's very hurtful. It's a shame that bullying goes on even with adults or people who do not want to do their job complain about going through items or customers coming into the store who they don't feel are good enough. I was excited for this location, but it definitely is the least friendly of all the ones in Oklahoma that I visit. Yes, they greet you when you walk in, but they're definitely talking badly about you. I hear it. I have given them many chances, and I still think that they do have a cool store in the area. Just be prepared to be talked about and bullied. I honestly do not think that it's that bad if Justin's working, but once he's not overlooking, I've noticed they are not very friendly whatsoever. The location is great, but I cannot wait until they actually have nice employees who aren't faking it or talking about you when you're clearly still in the store or after you just walked out.

It's frustrating that this company has mislabeled sizes, and then will not exchange if you don't…read moremake it back into their store within a certain timeframe. My wife bought several bras, all the same size, and only one of them is wrong. It has admittedly been several months since then, but she finally went back to exchange and the lady wouldn't even listen to her. Sure, it took her some time to come back into the store, but it's also obviously not my wife's fault that the size is wrong. Pretty piss-poor for as much as she spent.

Great staff at this location. Everyone was super sweet and helpful…read more The staff was terrific in assisting with styles and with understanding which items were on sale. The location of the store is beautiful. The store itself is clean and well organized.

Inadvertently made a pick up order for this location and not where I live…read more Called to let them know of my mistake. They immediately refunded me and were very polite and kind about it!

First off happy new year! I'm really normally not a old navy girl! It's too much stuff everywhere…read morealthough I love the gap and was told this store is comparable! had to get out today to pick up dog food! The weather in oklahoma is a cold flurry mix and if I didn't love my dog soooo much, I wouldn't left my home today! The old navy is next door to petsmart so I decided to stop. The store is practically empty with the exception of three customers and myself. The staff are working (talking to each other) and never greeted me or even turn a head in my direction. That's cool because I wan to look quickly and get out. I find a shirt and go straight to the cashier. Someone is ahead of me being rung up and another cashier is working on clothing he looks directly at me and looks down without a smile or word.. I just wait patiently for the cashier to finish with the customer ahead, she finishes I step up she turns her back and starts taking clothes out of a bottom bin and talking to the other cashier. At this point I'm still standing with items to check out and haven't been acknowledged. Oh well, I leave the clothes at the register and walk out. What's with people now a days. I'm the customer I shouldn't have to ask to spend money or be acknowledged at your business. Bad customer service. When I say I will never enter this store again, I will never ever shop here again.

Love this place , associates are awesome. Love us some Angie . She is very knowledgeableread more

Old navy is a great store, but the managers are rude to customers and their employees. They do have…read morea wide selection of clothes, especially their sale rack, it's always full.

My grandson turned 10 and was in desperate need of athletic shoes. This is the first time I have…read moretaken him shopping without his mom. Jake was so helpful and patient. He stayed with us and was good with my grandson giving us information on the shoes, the sizing and the pricing. This was such an important outing for us, and Jake made all the difference. We did shop some other stores, but did not find the quality, value or any kind of help at all! Thank you Jake.

Checked out this place and found a good deal on some pullovers and some sweat pants. We were…read moregreeted when we entered and also checked in while shopping but not to be pushy. After finding everything we checked out and they were very nice and polite. They have a great selection of shoes and clothing. A little on the pricey side but they have some great sales going on.